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4.0
#66 of 168 hotels in Sapporo
Location
Cleanliness
Service
Value
Finding an ideal hotel in Chuo does not have to be difficult. Welcome to Quintessa Hotel Sapporo, a nice option for travellers like you.
Close to some of Chuo's most popular landmarks, such as Sosei Bridge (0.7 mi) and Akapla (1.0 mi), Quintessa Hotel Sapporo is a great destination for tourists.
The rooms offer a refrigerator, air conditioning, and a desk, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Quintessa Hotel Sapporo features 24 hour front desk, newspaper, and baggage storage. In addition, as a valued Quintessa Hotel Sapporo guest, you can enjoy an on-site restaurant that is available on-site. Guests arriving by vehicle have access to parking.
Chuo has plenty of French restaurants. So when you’re here, be sure to check out popular spots like French Bistro la Provence, Mikuni Sapporo, and Gaucher, which are serving up some great dishes.
Chuo is also known for some great monuments and statues, including Leonard Bernstein Statue, Arishima Takeo Literary Monument, and Horace Capron Statue, which are not too far from Quintessa Hotel Sapporo.
Quintessa Hotel Sapporo looks forward to welcoming you on your visit to Chuo.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Charming
Mid-range
Languages Spoken
English, Japanese
Location
5 Minami 8 Jo Nishi, Chuo-Ku, Sapporo 064-0808 Hokkaido
Name/address in local language
Quintessa Hotel Sapporo
270 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Reception was professional and quick. The staff are polite, friendly and do their best to communicate with limited english. It would help if I spoke Japanese, but sadly I don’t.
The room was large as booked and met expectations. While the size is reasonable compared to many others in Japan, the configuration is just adequate being long and narrow, with limited windows.
The bathroom was large and had a separate shower and bath. A warm toilet seat is a great touch in a very cold environment especially in a cold February winter. The bathroom is well appointed.
Wifi worked well and is complimentary with our room. The TV is of a good size, but did not have any English speaking channels. There were about six Japanese-only channels. They play nice soothing, mostly American, music in the public areas.
Location was ok and about 10-15 minutes easy walking to the city centre. Unfortunately in February and March many of the footpaths can be covered in snow making walking a challenge with many slippery sections. Be careful.
I didn’t see nor use the Concierge services.
Airconditioning is a bit noisy at night and can be heard while trying to sleep. However, it works well and keeps the room warm.
The room rate was well below normal due to it being winter and the Coronavirus which has stopped many tourists.
Overall a pleasant experience thanks to the friendly staff. Happy to stay here again. Thank you.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment. Quintessa Hotel Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Me and my family have a nice trip to HOKKAIDO,but the laest light liveing in your hotel room 926 may be too exciting for next day going back,in hurry my wife lost a silk pajamas on bed, I wonder if possible that you kindly find for us, we will be much appreciate, the day we check out is 2014-01-06 Thank you for your help.
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Date of stay: January 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, a quick walk from the shopping areas of Sapporo and close enough to Odori Park if you are going for the snow festival. The staff were super friendly and courteous (but when was the last time you encountered poor service in Japan??) The room was pretty average. Our bathtub was large, great for long soaks, but the floor of the shower was grimy, didn't feel properly cleaned. The faucet in the shower was broken, so the only option was a scalding hot shower. Normally I don't mind a hot shower, but when the temperatures are warm in the room itself, I don't enjoy it one bit. The warm temperatures were uncomfortable, but that is the norm in Japan. The beds were nice, wide and the third bed we requested ended up NOT being a hide-away bed which was a pleasant surprise.
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Date of stay: March 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We first arrived and had no idea where to check in, hidden at the back of the lobby. We were 15mins early and were not allowed to go to our room yet. We went out to explore Sapporo while waiting for our room to be ready right on 2pm. We quickly noticed how far away it was from everything. We got back to the hotel about 4pm as the sun was setting. We got to our room and bags were waiting for us in there. The rooms felt very dated and stuck in the 90's. The sheets were new, fresh and inviting. The bed however was very hard. The bathroom was old and the bath had a gap of about a centimetre from the wall at one end. The sink for the bathroom was outside next the bed. The room felt dark. In the morning we noticed it had the smallest window we had ever seen in a hotel. The staff were lovely and were able to communicate quiet well in english most of the time. Google translator helped a lot. Not the most amazing place, most likely wouldn't stay here again however.
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Date of stay: December 2014
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon arrival we were a little put off by the rooms, I had to try several rooms before settling on one that didn't stink of stale tobacco smoke, all these rooms were non smoking, although this didn't look like it was enforced with ashtrays in the rooms. Decor was a little 90's and whilst maintained, looked tired. The room itself was huge, by Japanese standards, and makes for a nice change in a country of boxlike hotel rooms. The hotel is located about 20-25 minutes walk from Odori park and the TV tower, although the hotel is in the red light district, so makes the walk a little off putting at night. They offer free LAN internet in the rooms, wifi in the lobby only. For around $70 a nite, there are better options closer to the center of town.
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Date of stay: April 2012
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is a short walk from Nakajima Koen station, but the map provided by the hotel's website wasn't much help and I had to ask for directions from a few people along the way.
Hotel staff were friendly and patient. I was the only one in the group who could speak Japanese so my aunts kept throwing questions at me to ask the front-desk staff and the guy who attended to me was very accommodating even through my aunts kept cutting our conversations off with their questions.
Very satisfied with our rooms. They were clean and spacious and the bathrooms in that hotel are huge. We have a shower and a bathtub complete with good quality soap and shampoo.
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Date of stay: April 2010
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
i booked a triple room and was delighted that they had western sized beds which were almost 1.5 larger than the japanese configurations.
we had a mini suite, there was a small lounge area with a large sofa and a coffee table. there were two single beds and an extra cot that was the same size as the normal beds.
there is a wonderful view of a giant ferris that lights up at night from the room that was assigned to us.
the toilet was huge, almost as big as the room, it had separate shower and bath. the bath even had 2 different settings on the jazcuzzi. the shower had 5 shower heads on different heights.
the only draw back was the smell of stale smoke, they had an ionizer in the room which helped to reduce the smell quite a bit.
another drawback is the distance. although it is within an 1/2 hour walk from sapporo station, it is not easy to walk that distance with 9 bags and 3 people. the taxi fare was reasonable, 1000 yen to the station.
the big plus point was english channels!! i got to watch AXN!! and directly at the door is a lawson where you can get snacks at 2 am.
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Date of stay: June 2007
Value
Rooms
Location
Cleanliness
Check-in / front desk
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
we spent 4 nites at this hotel. 2 Convenient stores right in front of the hotel; super convenient! 4 min walk to the nearest subway station and 3 stops to Sapporo station. We had the family room and it fits in comfortably for4 single beds. The room and the toilet are super clean! noted that the hotel just did a renovation. Everything smell and feel new and clean! Weakness - the pillows too small and uncomfortable, we asked for extra pillows. Also, there is no bell boy to assist with the luggage, no room services, anything u need, u need to go down to the front desk to ask for support.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment. Quintessa Hotel Sapporo
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The lobby was nothing to talk about but our room was big and modern, the bathroom was North American sized, which was unusual in Japan. Nice lighting. Though the cleaning could be improved, Convenient location.
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Date of stay: July 2019
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment. Quintessa Hotel Sapporo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What we love most: • Big room for Japan standards • 5 mins walk from train station • Quiet neighborhood • Close to Susukino, Odori, and Nakajima Koen park • Newly renovated rooms • Comfortable stay • Across 24hrs convenience store • Friendly and efficient staff (front desk and housekeeping)
What hotel needs to improve on: • Lacks amenities - no safe deposit in the room; you need to leave valuables in concierge - no complimentary water - no English channel
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Date of stay: February 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 長谷阪 佳子, 支配人 at Quintessa Hotel Sapporo
Responded 18 Jun 2023
Thank you for your comment. Quintessa Hotel Sapporo
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Very classy hotel with excellent service from every staff member, and without any outside noise allowing total privacy, as this is a quality that we look for in a hotel."
There are more places to choose from in the Sapporo area.
PRICE RANGE
S$83 - S$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chisun grand hotel sapporo, sapporo chisun grand hotel
FORMERLY KNOWN AS
Chisung Grand Sapporo
LOCATION
JapanHokkaidoSapporoNakajima Koen Station
NUMBER OF ROOMS
167
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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