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Hotel Monterey Edelhof Sapporo

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Hotel Monterey Edelhof Sapporo
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625 Reviews from our TripAdvisor Community

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Showing 60: English reviews
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Mulvane, Kansas, United States
Reviewed 1 week ago

We were in Sapporo to do some snow skiing at Sapporo Teine, just outside of Sapporo. Since there were 4 of us, we requested a room to accommodate 4 people. We were pleasantly surprised to find a room with 4 single beds, which worked out great. Luckily for us, the location of the Monterey Edelhof was perfect. It is only...

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Thank Lewey57
Main Beach, Australia
Reviewed 2 weeks ago via mobile

We stayed 2 nights, well located for Train Station, use exit 21 which has a lift and the hotel is a short walk away. Close to Odori Park which was great as we were visiting for the Snow Festival. We found the reception staff had adequate English. Room was comfortable, although small and only one lounge chair. There is no...

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Thank JudyGraham
Ho Chi Minh City, Vietnam
Reviewed 3 weeks ago

Check in staff could not speak english at all, no one to help for the luggages. Visited with my family and we had one child even he had to carry the luggage due to that. My children said should not have visited Sapporo. The hotel was expensive and was average or rather would say that it was old fashioned, room...

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1Thank Dhananjay K
HK
Reviewed 5 January 2017

Stayed here 3 nights (25-28 Dec2016) it was a great stay for us but could be better if there was staff who could speak better English Room size is small but normal for Japan however, the facilities in room and bathroom were excellent Location: It not very far from JR station 400meters i guess, but there was a convenient store...

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1Thank champHk
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using Hotel Monterey Edelhof Sapporo. We don't have enough English speaking staff, so we would like to study with everyone. We are looking forward to see you again.

Bangkok, Thailand
Reviewed 29 December 2016

Staff at the reception are very friendly and helpful. They are willing to help you out with all kinds of questions and concerns. Rooms are not too small, facilities are nice. There are two strange experience I have though: 1) they could not announce where breakfast will be; you have to look it up in the elevator each morning..funny and...

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1Thank Kitirom K
Reviewed 15 December 2016 via mobile

My family and I spent 3 nights at this hotel before moving to Club Med Sahoro. Nothing to complain about in terms of location and room, but wasn't blown away either. What did impress me was one member of staff who went the extra mile to save the next leg of my holiday from impending disaster. I was terribly let...

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Thank andreakT2370GS
monedl, Front Desk Ayaka Hasegawa at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying Hotel Monterey Edelhof Sapporo. We are happy to hear that you arrived Club Med Sahoro safely from Tomamu Station. Also, thank you vey much for having great comments. It was really difficult to arrange transportation by yourself in Japan, and we are quite relieved to discover that we were able to help your family...

Singapore, Singapore
Reviewed 30 November 2016 via mobile

We stayed for 3 nights in a room for 4 paxs. The bed and pillows were comfortable. I would have rated it a 5 stars if not for the the smelly toilet. Althought we have requested for housekeeping daily, the toilet is always reeked of ammonium smell. Perhaps the housekeeping could wipe or even wask the toilet floor more thoroughly.

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Helpful?
Thank Neo L
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We will make the toilet problem better soon. It was appreciated that you giving us such an advice. We hope to see you again in the future.

Singapore, Singapore
Reviewed 23 November 2016 via mobile

The hotel location is convenient. Within walking distance to the main shopping area and Sapporo station. AIRPORT express bus stop is just across the road at ANA hotel. We got a very good size room with 2 super single beds and 2 single beds. Very spacious for a room and the room is very clean. Bathroom is spacious too. We...

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Thank Clara N
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We are all struggling to improve the language problems for all the guests to be a best stay. Although we thank you for your good advice to make our hotel better. We are looking forward to seeing you again in the future.

Singapore, Singapore
Reviewed 22 November 2016 via mobile

We are family of 5 pax with children 7, 11 & 13 traveled from Hakodate to Sapporo and stayed in this hotel. There was another similar named hotel diagonally opposite. We booked a family room with 2 super single (near to queen sized) & 2 extra beds. Me & my youngest boy shared a bed. Room was big and adequately...

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Thank JTANLH
monedl, フロント オフィス マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you very much for staying in Hotel Monterey Edelhof Sapporo. We were peasure to have you here and are looking forward to seeing you again in the future.

Reviewed 5 October 2016

A pleasant hotel with helpful staff and all the amenties you would expect. This is within walking distance of most ameneties including fish market and parks as well as JR Sapporo station. I recommend dinner at Kanihonke and also a visit to the Sapporo Beer Garden.

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Thank Rudi K
monedl, お客様担当マネージャー at Hotel Monterey Edelhof Sapporo, responded to this review

Thank you for using otel Monterey Edelhof Sapporo. The hotel is between the Odori Park and Sapporo Station, is conveniently located. We look forward to that available in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
The hotel is designed to evoke the luxury of late 19th Century Vienna, with the name Edelhof meaning "Manor House" in German. The hotel is built on the site of the former Hokkaido Regional Forestry Office, and to this day there are many reminders of the site's history such as the big leafy trees in the hotel grounds, helping to create the ambience of a traditional Manor House garden. We hope our guests will feel part of the story of classical Vienna during their stay. ... more   less 

Additional Information about Hotel Monterey Edelhof Sapporo

Address: 1-1 Kita2jonishi, Chuo-ku, Sapporo 060-0002, Hokkaido
Region: Japan > Hokkaido > Sapporo > Sapporo Station
Price Range: $84 - $644 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Monterey Edelhof Sapporo 4*
Number of rooms: 181
Reservation Options:
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Also Known As:
Hotel Monterey Edelhof Sapporo Hokkaido
Hotel Style:
#4 Spa Hotel in Sapporo
#6 Luxury Hotel in Sapporo
#6 Business Hotel in Sapporo
#16 Family Hotel in Sapporo
#19 Romantic Hotel in Sapporo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Monterey Edelhof Sapporo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in a SW corner room on the 17th floor and had an excellent view of the mountains to the west.”
 of 5 bubbles Lewey57, 16 Feb 2017 | Read review
“remember to ask for room on high floor with a view”
 of 5 bubbles Peksha, 29 Sep 2016 | Read review
“Standard twin room is small”
 of 5 bubbles , 9 Aug 2016 | Read review
“All rooms are good, the Old TV tower lights add a beautiful scenery.”
 of 5 bubbles MGirls, 22 May 2016 | Read review
“High floor with nice night view.”
 of 5 bubbles jeju2015, 30 Mar 2016 | Read review
5 of 5