We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
3-239 Jozankei Onsen Higashi, Minami-Ku, Sapporo 061-2302 Hokkaido
Expedia.com
Rakuten Travel
Hotels.com
Orbitz.com
Travelocity
travelup.com
View all 16 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (295)
360
Panoramas (31)
Room & Suite (184)

About

#45 of 200 hotels in Sapporo
Location
Cleanliness
Service
Value
Offering indoor/outdoor hot-spring baths and a sauna, Shogetsu Grand Hotel features Western and Japanese-style rooms with a view of the gorge. The hotel is located in the Jozankei hot-spring district and JR Sapporo Train Station is a 50-minute drive away. Free WiFi is available throughout the property. The air-conditioned rooms feature a flat-screen TV, a fridge, Japanese yukata robes and a safety deposit box. Guests can choose to stay in rooms with Western beds or Japanese futon bedding. A humidifier and an private bathroom are also included. Traditional multi-course dinners and Japanese set breakfasts feature local vegetables and are served at the dining room.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Hot bath
Sauna
Coffee shop
Spa
Baggage storage
Gift shop
24-hour front desk
Parking
Restaurant
Complimentary tea
Hot spring bath
Massage
Non-smoking hotel
Shops
Show more
Room features
Air conditioning
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
Japanese

Location

Full view
48Car recommended
Grade: 48 out of 100
17Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
209Reviews5Q+A7Room tips
Traveller rating
  • 91
  • 89
  • 19
  • 5
  • 5
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Sort by:
Most Recent
Mike D wrote a review Nov 2019
Austin, Texas10 contributions3 helpful votes
Only stayed 1 day (overnight) and it was really great. The bus stop is basically on the main street in front of the hotel. Very convenient. We got there early by a couple hours. They told us no check in until 3 of course, but they guided us to the lobby to relax with refreshments until 3. Very polite. When the room is ready, they grab our luggage bags for us and show us the room and where everything is and how to use it. Wasn't expecting this. The prepared course dinner/breakfast were really good. I have never had these kinds of meals before. Maybe there are better ones, but it was tasty and the presentation was great. Of the 2, I preferred the breakfast. I have never been to a onsen, so I don't know if this one is top of the line. But te facilities felt good to me. There was plenty of showers. The locker/changing room is a bit small. There is 2 indoor pools and an outdoor 1, and a sauna. It was middle of the week and not vacation season, but it wasn't crowded and there was plenty of room. It is open to 3am as well. The water felt great, so relaxing. There was always refreshments available and all the staff were very helpful. Highly recommend.
Read more
Date of stay: November 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Happyperson2468 wrote a review Oct 2019
Singapore, Singapore66 contributions39 helpful votes
Their food was excellent and it is 2 min walk to the nearest bus stop. It is also 3 min walk from the tourist information centre. scenery from the room was fabulous also. It was sad that it was not peak season yet. Hot spring was good also.
Read more
Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Lando F wrote a review Sep 2019
South East England, United Kingdom99 contributions67 helpful votes
+1
Stayed 2 nights with half-board on 14/9-16/9, room no.402. The Pros are location, close to the river of the Jozankei also attach to fantastic view, the hotel itself is a stylish hotel, especially the lobby, incredible style, you can enjoy the refreshment in the lobby from check-in to check-out, quite relaxing. And the "Kaiseki" meal were not bad, but I think breakfast better than dinner. The cons is the public bath a bit outdated and cramped. But over all, a lovely stayed in Jozankei.
Read more
Date of stay: September 2019
Cleanliness
Service
Sleep Quality
Room Tip: choose a room face to river
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Lynn L wrote a review Dec 2018
Singapore, Singapore1 contribution7 helpful votes
This is the first time encountering such a rude and unwelcoming experience in Japan. If you wish to pay for a 5-star price and experience a NO-STAR experience, this will be the right place to stay. We drove from Furano to Jozenkai and upon arriving at the resort, I had parked my vehicle outside the entrance just to check and ensure it the right place. The moment I step into the lobby, the reception shouted very loud from the counter “NO SPIKES!” Indeed I was wearing spike grip, as Furano was snowing heavily, and their lobby is actually stone floor and not timber. Nonetheless I respect their rule and I said ok, let me sit down pointing to a nearby chair and take it off, to my surprise, he used his body to block me from moving towards the chair and showed me out of the doorway into the snowing walkway to have my spike remove. He simply just turned his back and walked back into the lobby. Thereafter removing the spikes, I went in again to seek clarity on the spikes grip and he simply brushed me off with his reply.. ‘my hotel, my rules!’ Next was the Checking-In process, we asked if he needs to register us first, since room is not ready, He replied blatantly, no check in, check in 3pm, show me a cross sign with his arm. I asked if we could unload our 2 huge luggage at the lobby first while waiting for the check in time, he mentioned that it was possible. We asked if anyone could help with 2 big luggage, he simply pointed to the corner where the metal trolley was. So, I guess its self-service. After unloading our luggage and pushing it into the lobby, he came forward, took our luggage without saying anything and pushed them away into the reception holding area without providing us any identification luggage tag. We were left unattended at their lobby. Shortly we asked if there is any restaurant that we can take some light snacks, again his reply. No food, no cook! When I asked them if anyone could speak simple English, they looked as if I am asking for something out of the world and simple replied NO ENGLISH. Their attitude is simply unacceptable, totally hack attitude. With such good reviews on social media and having to pay almost $500SGD per night to stay in 5-star Onsen Resort for a totally relaxing experience, this encounter has simply dampened our mood. But we certainly look forward to the highly-reviewed room and Onsen experience, indeed the room and their facilities are top-notch, expect the staffs attitude which I will give them a NO-star without any hesitation. This is the worst experience I had out of my entire travel journey so far, even a developing country of a 3-star hotel performs better than them. What a shame!
Read more
Date of stay: December 2018
Value
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Share
Olivia_Ong wrote a review Nov 2018
Singapore, Singapore57 contributions52 helpful votes
Stayed here in No 2018. It was a great and unforgettable stay. Stayed in one of the Japanese style room. Was worried that I won't be able to sleep well at night but I was wrong. The mattress and blanket was very comfortable. The room was nicely designed. Around 7-8pm, they will help you lay the mattress and blanket. Dinner and breakfast was kaiseki style. Very good spread which left me greatly impressed. Service was superb too. When I was checking out, I realised the lady which served us at the restaurant had to double up and help out at the carpark. They had a lounge which you can hang out after dinner and breakfast as there are desserts and drinks there. The desserts was good. It was nice to chill at the lounge. Wish I had more time at the resort. Onsen was good too but personally I thought the water was a little too hot! Overall, a great stay and I would return if I have the chance!
Read more
Date of stay: November 2018
Value
Cleanliness
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
TanleyT wrote a review Oct 2018
Hong Kong, China180 contributions88 helpful votes
I stayed in this traditional onsen hotel for 1 night, nice onsen with indoor & outdoor pool, high standard of breakfast & dinner, We choose their wine paring dinner, so, we can try most of wines, sake which are product from Hokkaido.
Read more
Date of stay: October 2018
Location
Cleanliness
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
oliverAustralia wrote a review Oct 2018
Greater Sydney, Australia551 contributions208 helpful votes
We stayed three nights in a traditional ryokan room. The room was large with an attractive view into the river and everything was super clean. Most people wore their freshly pressed yacatas to meals which was a comfortable option for us after an onsen (Both the indoor and outdoor ones were terrific) but it was the quality of the food that was the best part. The kaiseki dinners were amazing and the best Japanese food I have ever had and I have been enjoying top rated Japanese restaurants in Australia and Japan for 20 years. Each dinner and breakfast was completely different. I loved the breakfasts almost as much as the dinners and there is a buffet with eggs, salads, cereals and fruit if the multi course Japanese breakfast is insufficient. If you go to this hotel, make sure you get the half board package which was also excellent value.
Read more
Date of stay: October 2018
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Gunnydog_2001 wrote a review Oct 2018
United Arab Emirates779 contributions188 helpful votes
+1
Took the Kappa Line from Sapporo Bus Terminal to Jozankei. It was cheap and fun to watch the scenery go by, but be forewarned. This is a local bus, so you become part of the scenery. I was literally the ONLY Western tourist I saw from the time I left Sapporo, until the day I took the rapid bus to the airport from Jozanakei. This was cool in a lot of ways, because I could just relax and not get swept up into some Dougie and Jeannette conversation ALA Shirley Valentine. It was super not-cool in that it was not easy to converse with the hotel staff, the waiters, or anybody. Made asking for amenities or getting simple questions answered a tad challenging without having to go all the way to the front desk. And outside the hotel, forget it. It is not catered to tourists, except domestic ones. The hotel was gorgeous. I was on the 4th floor, same as the onsen, so I could walk 30 feet and be relaxing in hot water and scrubbing myself down with abandon. There are two onsens and they change sides every day: male one day and then female the other. I much preferred the side that didn't require a steep set of long steps to get to the outside pool. I actually hated that side, but the side where both the indoor and outdoor pool were on the same level was exquisite. My room was huge and looked over the Toyohira River. The tea variety in the room was lovely, the tub was short, but really deep. There was always hot water in a kettle, a small fridge and a wild selection of potions, lotions, and soaps. I enjoyed my room so much that I forwent a lot of touristy things, just to relax and stare out the window. The town is littered with sculptures and photos of what looked like short, fat ducks with a dinner plate balanced on their heads and all of them wearing kitten heels. I tried asking several times what these weird things were. I would get little chuckles and twice I understood the word "Kappa". I broke down and used Google. So, these kitten heel wearing, plate balancing ducks are the town mascot: mystical water creatures called Kappa's. The only thing I would suggest is, if you are not a fan of SUPER TRADITIONAL Japanese food, make sure you get to the mini-market down the road before dinner or breakfast and load up on some snacks. I would highly suggest the dried cups of corn ramen and boiled eggs. It was fascinating to see a traditional Japanese breakfast, but it was (for me) salty, fermented and inedible. And again, being watched by half the breakfast room and having to pretend I wasn't ready to throw up from what I can only assume was fish bait, that I had just spooned into my maw. The price was a tad expensive for what was on offer, especially since I went in the middle of the week and the hotel was 2/3rds empty, with that said I would defiantly stay there again.
Read more
Date of stay: August 2018
Value
Location
Service
Trip type: Travelled solo
Room Tip: River side, 4th floor
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Share
Good Enough wrote a review Sep 2018
Singapore, Singapore53 contributions26 helpful votes
We booked 3 nights in this Ryokan. The room has a beautiful view of the river and mountain. The Keiseki dinner and breakfast were good and they varied the menu all 3 nights for us. The onsen was wonderful as well, we used them twice a day throughout our stay. I particularly liked the cypress bath. I was impressed they use mikimoto products which we loved during our visit to Mie prefecture. During the day, there is also a free honey buffet which was wonderful with free flow of coffee/tea. The hotel staff were all very helpful. They don't speak a lot of English but they try their best using google translate. I was able to get them to help me confirm a water rafting booking. The only thing lacking i would say is the availability of English TV channels but this is across all Japan hotels and Onsens. There isn't a whole lot to do if you do not know how to make use of the wifi to arrange your own entertainment. This is not one of those mass tourist hotel which is wonderful. We loved it.
Read more
Date of stay: September 2018
Rooms
Location
Service
Trip type: Travelled as a couple
Room Tip: Bring your own entertainment
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Andrew N wrote a review Sep 2018
Honolulu, Hawaii34 contributions43 helpful votes
This review for the Shogetsu Grand Hotel would have been a 4 or 5 but for one thing....We learned upon checking in that the meal plan that we secured (breakfast only) prevented us from using the restaurant facilities in the hotel for dinner. We would have preferred to have dinner in the hotel as we had been traveling prior to check in, however this was the only option open to us at the time of booking. Okay, not a big deal if there were dining options available outside the hotel that were convenient. However the Jozankei Onsen area is filled with hotels and ryokans that offer half board (dinner and breakfast) meal plans. Therefore restaurants outside the hotels are somewhat limited. The hotel provided us with a list of about 15 restaurants that we could go to. Unfortunately about half of them were only open for lunch (which makes sense as the hotels in the area would not offer lunch) and we were left with three acceptable options within a 5 to 10 minute walk. We checked out two of them prior to dinner and were not too excited about either of them. We went to the third, and it was...just okay. I can understand why the hotel would restrict meals only to those under their meal plans as this makes their meal planning process so much easier. On the other hand, we would have easily added to their bottom line, if we had dinner there! And it certainly was an inconvenience for us as guests. Other than that, the Shogetsu Grand Hotel is solid: nice, clean large rooms, the breakfast was good, the onsen facilities were good, the views from the room were beautiful, etc. Just beware of the meal plan when booking and the implications of having "breakfast only" in an area without a lot of good dinner options.
Read more
Date of stay: August 2018
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Secure meal plans including both dinner and breakfast
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
PRICE RANGE
US$217 - US$373 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoJouzankei Onsen
NUMBER OF ROOMS
59
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SHOGETSU GRAND HOTEL: See 39 Reviews, Price Comparison and 600 Photos (Sapporo, Hokkaido) - Tripadvisor

Frequently Asked Questions about Shogetsu Grand Hotel
Which popular attractions are close to Shogetsu Grand Hotel?
Nearby attractions include Jozangensen Park (0.06 km), Iwato Kannondo (0.2 km), and Jozankei Shrine (0.3 km).
What are some of the property amenities at Shogetsu Grand Hotel?
Some of the more popular amenities offered include an on-site restaurant, a spa, and free parking.
Which room amenities are available at Shogetsu Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shogetsu Grand Hotel?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at Shogetsu Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Shogetsu Grand Hotel?
Conveniently located restaurants include Fresh Soba Koyotei, Kokoro No Sato Morino Bettei, and Daikokuya Shoten.
Are there opportunities to exercise at Shogetsu Grand Hotel?
Yes, guests have access to a sauna during their stay.
Are there any historical sites close to Shogetsu Grand Hotel?
Many travellers enjoy visiting Hokkaido Jingu (15.3 km), Former Residence of Kuroiwa Family (8.4 km), and Arishima Takeo's Old House (14.6 km).