Shogetsu Grand Hotel

Shogetsu Grand Hotel

3-239 Jozankei Onsen Higashi, Minami-Ku, Sapporo 061-2302 Hokkaido
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Panorama at the Shogetsu Grand Hotel
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Room & Suite (184)

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About

4.0
#2 of 14 onsen ryokans in Sapporo
4.2 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Offering indoor/outdoor hot-spring baths and a sauna, Shogetsu Grand Hotel features Western and Japanese-style rooms with a view of the gorge. The hotel is located in the Jozankei hot-spring district and JR Sapporo Train Station is a 50-minute drive away. Free WiFi is available throughout the property. The air-conditioned rooms feature a flat-screen TV, a fridge, Japanese yukata robes and a safety deposit box. Guests can choose to stay in rooms with Western beds or Japanese futon bedding. A humidifier and an private bathroom are also included. Traditional multi-course dinners and Japanese set breakfasts feature local vegetables and are served at the dining room.
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Property amenities
Free parking
Hot bath
Sauna
Coffee shop
Spa
Baggage storage
Gift shop
24-hour front desk
Parking
Restaurant
Complimentary tea
Hot spring bath
Massage
Non-smoking hotel
Shops
Room features
Air conditioning
Room service
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Great View
Classic
Languages Spoken
Japanese

Location

3-239 Jozankei Onsen Higashi, Minami-Ku, Sapporo 061-2302 Hokkaido
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Okadama Airport
24.6 km
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New Chitose Airport
46.3 km
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215Reviews5Q+A8Room tips
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Detailed Reviews
LuvtoSafari wrote a review Aug 2023
Los Angeles, California
+1
4.0 of 5 bubbles
Took one star off due to uncomfortable room temp due to hotel location on top of the hot springs.

Location: 7 story historic lux hotel at the entrance of Jozankei Onsen. Walking distance from everything at Jozankei.

Parking: Free self parking at hotel lot, plenty of space for guests.

Staff: Very limited English spoken but restaurant has English menu. All the tourists there were mostly local Japanese.

Room & Board: Rate includes room, unlimited access to Onsen, common lounge (coffee, tea, desserts), Kaiseki Japanese seafood dinner and full Japanese breakfast. This is a really great deal as the food is very high quality, lots of fresh seafood and sashimi/sushi. But it’s a set menu each meal, no substitutes, so people with allergies or food restrictions may be challenged.

Room is a nice mix of western bathroom and tatami floor bedroom. Includes 2 sets of jinbei and slippers for use inside hotel or outside as well. Fully stocked bath amenities, shower only.

Check in on level 6 and so is lounge. Onsens on level 4 (men and women, each has both indoor and outdoor onsens). Rooms are level 1-7. Just beware, due to hotel being directly onto of the geothermal hotspring, rooms below level 4 are HOT (80F+). The AC is just not strong enough to overcome the natural heat. We opened all the windows in the room and the door to get some air flow and after the first night, got a fan which helps. But room never got cooler the 74-75F! We asked to change room to a higher floor but everything was fully booked.

For around US$350/night, the food alone is worth the price and was definitely one of the highlights.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Rooms on floors 1-3 are very hot!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mirgoh wrote a review Dec 2015
Singapore, Singapore
4.0 of 5 bubbles
Stayed there with family earlier this month and was impressed on how modern and clean this onsen hotel is. In addition, the staff customer service is great and just like other tripadvisors have said ,"Hotel also provides free Coffee and Tea plus light refreshments from 09:00 to 22:00" at the hotel lobby area. The hotel overlook the Jozankei stream flowing through the village and one could imagine oneself soaking in outdoor onsens overlooking such beautiful sceneries while it is snowing outside. The only thing which bother me is rather to reach Jozankei onsen directly from Sapporo itself as transportation is rather inconvenient. One must remember to call up to reserve for its one and only direct Josetsu bus that leave Sapporo Bus Stop 12 sharp at 1230 each day. Although it is not that there are no other direct buses that go Jozankei onsen, unless one know Japanese language well or how connecting Josetsu buses work, I would certainly not recommend...
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Date of stay: December 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sal t wrote a review Apr 2015
Hong Kong, China
4.0 of 5 bubbles
The hotel at first sight was impressive and could easily be classified into the top graded categories. The room can be considered spacious by japanese standard. Very customised services and a lot of details. Great food and friendly services. But somehow you would expect a bit more to match up to this high standard. What happened to me has made all their good works before wasted. I have experienced the first time of being asked to return the room keys to the front desk when leaving the hotel. And I was asked about my travel plan by the front desk and further being threatened that the front door of the hotel would be closed after certain hour at night.
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Date of stay: March 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leigh W wrote a review Feb 2015
Chiang Mai, Thailand
1.0 of 5 bubbles
All I just want to share my experience I booked Shogetsu Grand hotel in " Sapporo" on arrival I found it actual a hour away and the taxi each direction is almost US 80 as no train service and infrequent bus

I cancelled but the hotel refused to refund after help from the agent I got a refund of 2 of the 3 nights

The point is no matter how nice the hotel is ITS NOT SAPPORO its a onsen ski resort outside the city
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Date of stay: February 2015Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lynn L wrote a review Dec 2018
Singapore, Singapore
1.0 of 5 bubbles
This is the first time encountering such a rude and unwelcoming experience in Japan.
If you wish to pay for a 5-star price and experience a NO-STAR experience, this will be the right place to stay.
We drove from Furano to Jozenkai and upon arriving at the resort, I had parked my vehicle outside the entrance just to check and ensure it the right place. The moment I step into the lobby, the reception shouted very loud from the counter “NO SPIKES!” Indeed I was wearing spike grip, as Furano was snowing heavily, and their lobby is actually stone floor and not timber. Nonetheless I respect their rule and I said ok, let me sit down pointing to a nearby chair and take it off, to my surprise, he used his body to block me from moving towards the chair and showed me out of the doorway into the snowing walkway to have my spike remove. He simply just turned his back and walked back into the lobby. Thereafter removing the spikes, I went in again to seek clarity on the spikes grip and he simply brushed me off with his reply.. ‘my hotel, my rules!’
Next was the Checking-In process, we asked if he needs to register us first, since room is not ready, He replied blatantly, no check in, check in 3pm, show me a cross sign with his arm. I asked if we could unload our 2 huge luggage at the lobby first while waiting for the check in time, he mentioned that it was possible. We asked if anyone could help with 2 big luggage, he simply pointed to the corner where the metal trolley was. So, I guess its self-service. After unloading our luggage and pushing it into the lobby, he came forward, took our luggage without saying anything and pushed them away into the reception holding area without providing us any identification luggage tag.
We were left unattended at their lobby. Shortly we asked if there is any restaurant that we can take some light snacks, again his reply. No food, no cook! When I asked them if anyone could speak simple English, they looked as if I am asking for something out of the world and simple replied NO ENGLISH.
Their attitude is simply unacceptable, totally hack attitude. With such good reviews on social media and having to pay almost $500SGD per night to stay in 5-star Onsen Resort for a totally relaxing experience, this encounter has simply dampened our mood.
But we certainly look forward to the highly-reviewed room and Onsen experience, indeed the room and their facilities are top-notch, expect the staffs attitude which I will give them a NO-star without any hesitation.
This is the worst experience I had out of my entire travel journey so far, even a developing country of a 3-star hotel performs better than them.
What a shame!
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Date of stay: December 2018
1.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PANAM-Air wrote a review May 2014
Blacksburg, Virginia
5.0 of 5 bubbles
It is a hot spring resort in the small city of Jozanki which is about 1 hour by bus from Sapporo or about 1.5 hours from airport. The bus stop is just on the hotel door step. Check in and check out are fast and efficient. The Japanese style room has no beds. They put sleeping-matt (bed) on the floor with a nice cover; when the guests at dinner they prepare the beds, and remove them in the morning when they clean up the room. The 8 Matt or 10 matt rooms differ in the number of Matts making up the floor or the room. The holly-wood rooms have normal beds. The dinner is a set dinner consisting of 11 entries. It is delicious. The breakfast is Japanese style which has fish and rice (expect to eat fish and rice in the morning). May or may not include eggs depending on that day menu. The hot-spring is in door. It is very nice and about 40 degrees Celsius. Outside the hotel there are several minimal hot-spring water pools for foot. To the right when exit the hotel there is a gift shop on your right hand side the then after about 200 m to the left there is a public hot spring, they may have private rooms. Wi-FI is free in the lobby. The town is small and the hotel neighborhood is quite and nothing to see except the river walking path with a hanging bridge and the hot springs. It is a good for 2-3 days relaxation in nature and hot-springs away from the city.
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Date of stay: April 2014
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brownliquidsugar wrote a review Dec 2017
singapore!
1.0 of 5 bubbles
I was traveling with my family. We have two boys. 4 and 7 years old. My impression was great upon check in. Really appreciated the fact that the staff came out and helped us with our luggage when we first arrived. But things quickly went downhill from there.

Firstly, the reception staff who helped me with check-in could barely speak english. He was telling me that food for dinner was only prepared for the adults and that we could order extra rice for the boys to share our food. I asked if we could order more food ala carte. He said yes, and i didn’t have an issue with it.

Food during dinner was barely passable. We proceeded to the onsen and I quite liked the facilities there.

During breakfast the next day, I wanted to order more food for my two boys as breakfast was again not prepared for them. i was told that i couldn’t do so. i told them i would pay for the food like i did but they continued to insist that i couldn’t. I spoke to the managers and they asked us to share a fish fillet that’s barely two inches wide.

i lost it at their rigidity and inflexibility. i wishes i have paid more for a better hotel in that area.
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Date of stay: December 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chanettee wrote a review Sept 2015
Bangkok, Thailand
5.0 of 5 bubbles
Staffs are very helpful. They will make you feel special. They offer free snack and drinks, waffle with variety of infused honey. For onsen, they will rotate man and woman every day so you have a chance to visit both sites. Noted for onsen's newbies, prepare to be natural naked. my advice is to act like you wearing something, don't be shy then you will be fine. Believe me, it's a good experience.
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Date of stay: August 2015
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: The Japanese style room have toilet and shower within.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Happyperson2468 wrote a review Oct 2019
Singapore, Singapore
5.0 of 5 bubbles
Their food was excellent and it is 2 min walk to the nearest bus stop.
It is also 3 min walk from the tourist information centre.

scenery from the room was fabulous also. It was sad that it was not peak season yet.
Hot spring was good also.
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Date of stay: October 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
oliverAustralia wrote a review Oct 2018
Greater Sydney, Australia
5.0 of 5 bubbles
We stayed three nights in a traditional ryokan room. The room was large with an attractive view into the river and everything was super clean. Most people wore their freshly pressed yacatas to meals which was a comfortable option for us after an onsen (Both the indoor and outdoor ones were terrific) but it was the quality of the food that was the best part. The kaiseki dinners were amazing and the best Japanese food I have ever had and I have been enjoying top rated Japanese restaurants in Australia and Japan for 20 years. Each dinner and breakfast was completely different. I loved the breakfasts almost as much as the dinners and there is a buffet with eggs, salads, cereals and fruit if the multi course Japanese breakfast is insufficient. If you go to this hotel, make sure you get the half board package which was also excellent value.
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Date of stay: October 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ztan2016 asked a question Jun 2018
Singapore, Singapore2 contributions
Hi, does anyone know the hotel's email address? Thanks!
siangbeng asked a question Dec 2016
Singapore, Singapore6 contributions1 helpful vote
How do I get there from Sapporo station?
Answer from Ping Y
10 contributions6 helpful votes
hi you can take a bus from Sapporo station, the ride is approximately 1 hour. please ask the driver to call you at the right stop, we saw the hotel and tried to get off the bus, the bus driver stopped us, because there is a stop which is closer for us to walk to the hotel.
Singapore, Singapore31,982 contributions4,672 helpful votes
Gender separated...
LuvtoSafari wrote a tip Aug 2023
Los Angeles, California799 contributions492 helpful votes
4.0 of 5 bubbles
"Rooms on floors 1-3 are very hot!"
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Lando wrote a tip Sept 2019
South East England, United Kingdom119 contributions74 helpful votes
4.0 of 5 bubbles
"choose a room face to river"
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Gunnydog_2001 wrote a tip Oct 2018
United Arab Emirates740 contributions193 helpful votes
4.0 of 5 bubbles
"River side, 4th floor"
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Good Enough wrote a tip Sept 2018
Singapore, Singapore64 contributions36 helpful votes
4.0 of 5 bubbles
"Bring your own entertainment"
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Fearless 808 wrote a tip Sept 2018
Honolulu, Hawaii35 contributions51 helpful votes
3.0 of 5 bubbles
"Secure meal plans including both dinner and breakfast"
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Not the right property for you?
There are more places to choose from in the Sapporo area.
PRICE RANGE
S$340 - S$430 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoSapporoJouzankei Onsen
NUMBER OF ROOMS
59
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHOGETSU GRAND HOTEL: UPDATED 2023 Reviews, Price Comparison and 671 Photos (Sapporo, Hokkaido) - Tripadvisor

Frequently Asked Questions about Shogetsu Grand Hotel
Which popular attractions are close to Shogetsu Grand Hotel?
Nearby attractions include Jozan Gensen Park (0.06 km), Iwato Kannondo (0.2 km), and Jozankei Shrine (0.3 km).
What are some of the property amenities at Shogetsu Grand Hotel?
Some of the more popular amenities offered include an on-site restaurant, a spa, and free parking.
Which room amenities are available at Shogetsu Grand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Shogetsu Grand Hotel?
Guests can enjoy an on-site restaurant and complimentary tea during their stay.
Is parking available at Shogetsu Grand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Shogetsu Grand Hotel?
Conveniently located restaurants include Fresh Soba Koyotei, Kokoro No Sato Morino Bettei, and J Glacee.
Are there opportunities to exercise at Shogetsu Grand Hotel?
Yes, guests have access to a sauna during their stay.
Are there any historical sites close to Shogetsu Grand Hotel?
Many travellers enjoy visiting Hokkaido Jingu (15.3 km), Former Residence of Kuroiwa Family (8.4 km), and Arishima Takeo's Old House (14.6 km).
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