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Sheraton Grand Hotel Hiroshima

CancelonUS$161*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$344*
US$161*
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US$165*
US$166*
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Sheraton Grand Hotel Hiroshima
Sheraton Grand Hotel Hiroshima
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1,724 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
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Metro Manila, Philippines
Reviewed 2 days ago NEW

Stayed here for 2 separate days and staff were very accomodating and thoughtful, we came in very late in the evening so when the check in staff saw us, he immediatley welcomed us with a smile, knowing that we were the one he was waiting for. Rooms are very large and can fit a whole family, the bathroom and toiletries...

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Helpful?
Thank Mark T
Reviewed 3 days ago NEWvia mobile

We've been staying at a couple Starwood's while traveling in Japan, some were substandard and others, this one, fantastic! Before arriving, we were thrilled to find that not only was the hotel close to the train station but it actually was attached! After a week of hopping city to city, discovering our resting place was so close was a very...

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Helpful?
1Thank Jessica B
Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

We had 12 students in Year 5 & 6 on a study tour group. The rooms were modern, clean & well appointed. Towels, robes, water bottles & toiletries were refreshed every day in abundance. This hotel was a great base for our study tour next to the station making many parts of Japan accessible. We would like to thank staff...

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Helpful?
Thank Rosemary C
Reviewed 1 week ago

Hotel is right next to Hiroshima station, so very convenient when travelling by train. The hop-on hop-off buses start out the front, and it's also close to the trams. It is clean and modern, and the rooms are spacious and comfortable. Buffet breakfast was decent. There if free wifi in rooms, but only for 1 device. Good all round hotel.

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Helpful?
Thank Dan B
New York City, New York
Reviewed 1 week ago

Overall the Sheraton was a nice place. The front desk and concierge were very helpful. The concierge directed us to a great place to have Udon noodles. It was a small quiet little restaurant (forgot the name) where we had a great experience. The rooms are a good size and are nice and quiet which is important since I'm a...

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Helpful?
Thank RelaxLiveRight
Management response:

Thank you very much for choosing Sheraton Hiroshima Hotel. Also, we do appreciate for your great comment about your stay and compliment on our stuff member. I am glad that our staff member was able to help you with Udon noodles and we are very happy to hear that you’ve enjoyed your stay with us. However, our guest room is...

London, United Kingdom
Reviewed 2 weeks ago

We booked through an agent and we're not quite sure what we had booked. We were pleasantly surpised when we arrived at Hiroshima Station to find the Hotel just next to the station. When we went inside it was hall we say 'fancy' compared to hotels we normally stay in, and it cam across as grand. The Front of house...

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Helpful?
Thank Yamoah
Biloxi, Mississippi, United States
Reviewed 2 weeks ago via mobile

We stayed in a club level room, it was very clean and modern, and had a gorgeous view. The staff was always extremely polite, no matter what their job was, and we felt like we were catered to at every turn. In addition to enjoying the lounge, we were able to rent bikes through the front desk and bike downtown....

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Helpful?
Thank Beth D
Denver, Colorado
Reviewed 2 weeks ago

Very good location next to the port park across the street and Chinatown to the west about 5 minute walk. Chinatown is full of gift shops and restaurants. Western food is seen as well in spots. The hotel has a new tower attached to the historical portion. The old portion is the hotel Gen. MaCarthur used as GHQ in Japan...

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Helpful?
Thank jhorne8512
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Although there is not much life around the hotel, it is conveniently located next to Hiroshima Station, from where a lot of public transport originate. The rooms are of a good size, and the free WiFi is fast and works extremely well. The staff are friendly. However, management appear poor: This starts from check-in, when you are stopped by a...

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Helpful?
Thank Lam N
Management response:

Thank you very much for choosing Sheraton Grand Hiroshima Hotel. We are very sorry to inconvenience you that our Concierge service was not to your expectations. In addition unfortunately communications by our 1st floor bell team member was not clear enough regarding checking of baggage as they require reservation confirmation for baggage drop off. We will review our current concierge...

Broadlands
Reviewed 2 weeks ago via mobile

We stayed 4 nights. Picked for good TripAdvisor ratings and proximity to the train station, which we thought would be used to get from the airport to the city. Turns out the limo bus is likely the best option. Takes 45 minutes and drops off a steps from the front door of the Sheraton, which butts up against the train...

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Helpful?
1Thank Normtf

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Grand Hotel Hiroshima

Address: 12-1 Wakakusacho, Higashi-ku, Hiroshima 732-0053, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima
Price Range: $202 - $499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Hotel Hiroshima 4*
Number of rooms: 238
Reservation Options:
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Hotel Style:
#1 Business Hotel in Hiroshima
#1 Family Hotel in Hiroshima
#1 Luxury Hotel in Hiroshima
#1 Romantic Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel Hiroshima staff and other travellers.
18 questions
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Questions? Get answers from Sheraton Grand Hotel Hiroshima staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views from the higher floors! Large windows with lots of light.”
Intouchable, 25 Apr 2017 | Read review
“High up facing the station. Watch the taxi chess board!”
tomdU7413ML, 25 Apr 2017 | Read review
“Take the limo bus from the airport to the Hiroshima train station and walk 2 minutes to the hotel”
tskstaplet, 23 Apr 2017 | Read review
“club floor is great if you are spg member”
das90a, 8 Apr 2017 | Read review
“High floor corner room”
Hp2556, 4 Apr 2017 | Read review
5 of 5
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US$161* /night
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Prices are for 1 room, 2 adults
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