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ANA Crowne Plaza Hiroshima

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ANA Crowne Plaza Hiroshima
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1,274 Reviews from our TripAdvisor Community

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Showing 588: English reviews
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New York City, New York
Reviewed 1 week ago

I loved this hotel. I would say it isn't over-the-top amazing, but for what I needed, it was perfect. ANA Crowne Plaza is in a great location, close to Starbucks (for American tourists ;-)) Family Mart and other cheap eats if you didn't want to spend money on the expensive hotel restaurants. For a visit to Peace Park and the...

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Helpful?
Thank Linda S
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We really appreciate for your warm feedback, and we definitely share your feedback with our staff. We sincerely hope that your business or pleasure will bring...

Taipei, Taiwan
Reviewed 2 weeks ago

The hotel room is clean and average. It's very convenient for people who want to go to Peace Park and Conference Center. Both are in walking distance. The bus station to Hiroshima Airport is also very near by.

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Helpful?
Thank TMChuang
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. Keeping your feedback and score in our mind, we strive to enhance our service to be able to meet your expectations next time. We sincerely hope that your business or pleasure will bring you...

Tokyo, Japan
Reviewed 2 weeks ago via mobile

Having to have stayed at Crowne Plaza twice this week in two locations in Japan, I am relieved this hotel had bath towels (see my review for CP Kanazawa). The Staff and the bell outside of the hotel were courtesies as they should be. May be this country is getting a bit too tired from the overwhelming visitors with and...

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Helpful?
Thank EddyZ4
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Reviewed 3 weeks ago via mobile

The ANA Crowne Plaza is very conveniently located, with most attractions (food, sightseeing and shopping) within a 500 meter radius. Fukuromachi tram stop just around the corner makes it easy to get to when arriving at Hiroshima Station (take tram Nor 1). The Peace Park on the west, barely 200 meters away, is easy to reach; and is likely your...

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Helpful?
Thank Dalip C
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We also appreciate for your good comment especially for our staff. We sincerely hope that your business or pleasure will bring you back to Hiroshima again....

Reviewed 20 January 2017 via mobile

This was a great place to stay, close to everything you will want to see. The staff are friendly and service is excellent. Meals on site are over priced but plenty of places to eat close by. Much better than other Crowne Plazas in Japan.

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Helpful?
Thank Luke B
Management response:

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. Keeping your warm feedback in our mind, we strive to enhance our service to be able to meet our guests' expectations. We sincerely hope that your...

Vienna, Austria
Reviewed 10 January 2017

The room was very clean but outdated.The view to the park was in reality to the NHK building. The bathroom was too small for european standard. We had breakfast included Generally it was good but without offering fresh juices and typical japanese cuisine.The hotel staff was always friendly and ready to give you any detailed information about the city..

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Helpful?
1Thank George W
Management response:

Thank you for choosing to stay with us and for sharing your feedback.   We sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We hope to have the opportunity to welcome you back in the future. Yours Sincerely,

Toronto, Canada
Reviewed 10 January 2017 via mobile

Chose this hotel as it had a 4 star rating on Expedia and an exceptionally reasonable price. Booked a "superior room" and I am a "gold" member of the IHG rewards program. the room we were assigned is smaller than almost any we have been in at cheap business hotels. Not superior at all. Only after confirming the booking did...

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Helpful?
1Thank Craig C
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. However, we sincerely apologize for not having met your expectations on this visit. We are addressing the areas you highlight with the relevant departments internally in order to rectify the shortcomings. We sincerely hope your business or pleasure will bring you back to Hiroshima...

Melbourne, Australia
Reviewed 5 January 2017

Great hotel in great location. The rooms were modern and spacious and the staff were very helpful. It is located right near the peace park and has a starbucks just across the road which we visited on our travels too and from the hotel. Would stay there again

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Thank lds111
Reviewed 4 January 2017 via mobile

Great value. The staff was very friendly and helpful. The rooms were very comfortable and it is in a great location; we were able to walk to all the sights and had easy access to the tram. We would definitely come back again.

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Helpful?
Thank Zaid T
Reviewed 2 January 2017

We booked the hotel on the grounds that it has a swimming pool and stable wifi. When we arrived we were surprised that the pool cost extra on top of the stay and the wifi was too slow to use for Skype at times. However, the Front Reception Manager, Takumi Komatsuzaki, went above and beyond to rectify the situation after...

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Helpful?
1Thank Alice H
ANACP広島三國, Front Office Manager at ANA Crowne Plaza Hiroshima, responded to this review

Thank you very much for your stay at ANA CROWNE PLAZA HIROSHIMA on your recent trip. However, we sincerely apologize for your inconveniences and unpleasant experiences, especially for our Wifi and Pool fee. I do not think that I could do enough, but I am very pleased to hear that your feel changed happy. Keeping your warm feedback in my...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Le Platine
Le Platine
Cuisines: French
Teppanyaki Atago
Teppanyaki Atago
Cuisines: Steakhouse, French, Contemporary, Seafood
All Day Dining Fruitier
All Day Dining Fruitier
Cuisines: European
Taoli
Taoli
Cuisines: Chinese
Chinese Cuisine Touri
Chinese Cuisine Touri
Cuisines: Chinese
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The ANA Crowne Plaza Hiroshima established in the economic and cultural center of Japan's Chugoku-Shikoku region, stands testament to city s renowned hospitality. Modern amenities, chic design and friendly, personal service awaits your stay at the hotel, one promised to be memorable and enjoyable. ... more   less 

Additional Information about ANA Crowne Plaza Hiroshima

Address: 7-20 Nakamachi, Naka-ku, Hiroshima 730-0037, Hiroshima Prefecture
Region: Japan > Chugoku > Hiroshima Prefecture > Hiroshima > Fukuromachi Station , Chudenmae Station
Price Range: $111 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Hiroshima 4*
Number of rooms: 409
Reservation Options:
TripAdvisor is proud to partner with IHG, Agoda, Rakuten, JAPANiCAN, Ctrip TA, Priceline and Booking.com so you can book your ANA Crowne Plaza Hiroshima reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ana Crowne Plaza Hiroshima Hotel Hiroshima
Crowne Plaza Hiroshima
Hiroshima Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Hiroshima
#3 Luxury Hotel in Hiroshima
#4 Family Hotel in Hiroshima
#4 Business Hotel in Hiroshima
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Questions & Answers

Here's what travellers have asked, with answers from ANA Crowne Plaza Hiroshima staff and other travellers.
10 questions
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Americans living in Suzhou, China
over a year ago
Gibraltar
over a year ago
Cebu City, Philippines

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Questions? Get answers from ANA Crowne Plaza Hiroshima staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take the rooms to the main avenue where the tram is not running.”
 of 5 bubbles T4920NVgeorgew, 10 Jan 2017 | Read review
“Twin bedded room is more spacious. Higher floor for a panoramic view of Hiroshima.”
 of 5 bubbles asriawang, 14 Nov 2016 | Read review
“Spend a little more for a more spacious room on the executive club floors and with access to the club”
 of 5 bubbles Wyomite, 24 Oct 2016 | Read review
“Quite a lot of street noise on the front side ; perhaps a room at the back might be better”
 of 5 bubbles 487ALISONH, 14 Oct 2016 | Read review
“Great views of Hiroshima bay, try to get a room on the highest floor possible.”
 of 5 bubbles A5765TMgarym, 6 Oct 2016 | Read review
5 of 5