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With a stylish exterior designed in the image of Rijo, Hiroshima's famous "Carp Castle", the RIHGA Royal Hotel Hiroshima offers a wealth of facilities and services befitting a hotel of the 21st century. This new symbol of Hiroshima, an international city of peace and culture, is sure to meet your every expectation.
My partner and I stayed at RIHGA Royal Hotel Hiroshima for two nights mid-September. While not a hotel we would normally be able to afford, we managed to find a great deal online. In comparison to RIHGA Royal Hotel Kyoto, we felt very welcome and accomodated for the entire time. Our room and the hotel interiors were lovely and well kept. The location was also great and very close to numerous major tourist attractions. I would highly recommend paying for the buffet breakfast. It was affordable and offered a large range of delicious food options. The only downside was the distance from the main train station where shinkansen are able to be caught. 5/5 stars!
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, お客様担当マネージャー at RIHGA Royal Hotel Hiroshima
Responded 6 Nov 2019
Dear Lisa M, We sincerely thank you for choosing to stay at the RIHGA Royal Hotel Hiroshima and for taking the time to leave your valuable comments. We are thrilled to hear that you and your partner had such a great stay with us and that you felt welcomed and accommodated for. We will continue doing everything we can to provide the highest quality of service and hospitality and will work hard to ensure that every guest enjoys their stay with us to the fullest. From all of our staff, we hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for two nights during our visit. Check-in was fast and easy, and the reception staff went out of their way to make us feel welcome. The concierge gave some useful directions around the city and the location of the hotel was very convenient to see the major sites. The room was nice and spacious and had a great view. Getting to and from the airport was easy with a bus from the major bus station just near-by. Would highly recommend this hotel.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, お客様担当マネージャー at RIHGA Royal Hotel Hiroshima
Responded 3 Nov 2019
Dear Bindleys, Thank you very much for your stay at the RIHGA Royal Hotel Hiroshima and for taking the time to leave your valuable comments. We are very happy to hear that you were completely satisfied with your stay with us and would highly recommend our hotel to others. We will continue to work hard to ensure that all of our valued guests enjoy their stay with us. From all of us here at the RIHGA Royal Hotel Hiroshima, we hope to see you again soon. Sincerely, Customer Service Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Magnificent views of the castle and a ten minute walk to the peace gardens. Palatial. Instant service at reception with a personal escort to room. Room was a sumptuous twin room. The hand held device( tv, email, wifi, reception) easy and efficient to use. Robes and slippers waiting for us. Ice and vending machine on every floor. Buffet Breakfast with a wide choice. Best omelette I’ve ever eaten by an English speaking chef, who gave a warm welcome to the day.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, お客様担当マネージャー at RIHGA Royal Hotel Hiroshima
Responded 3 Nov 2019
Dear Klaassoz, Thank you very much for choosing to stay at the RIHGA Royal Hotel Hiroshima. We are thrilled to hear that you were completely satisfied with your stay with us. We will continue to do our very best to ensure that each and every guest has the most pleasant stay possible. From all of our staff, we hope that you would choose to stay with us again in the future. Sincerely, Customer Service Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel has a fabulous location near the major sights. There are plenty of restaurants nearby but the best was on the 33rd floor of the hotel. French cuisine in a beautiful setting and the wonderful service provided by Yoshitak Uchida, the manager and Chief Sommelier and his team. The food was delicious and they concluded the service with giving my wife a beautiful flower. All our bookings were provided by Sumitomo at the concierge desk and she was delightful and very helpful. Breakfast was a large buffet at a very reasonable cost with vouchers costing ¥1,300 per person.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 31 Oct 2019
Dear Karl W, First, we would like to thank you for staying with us at the RIHGA Royal Hotel Hiroshima, and for taking the time to leave us your valuable comments. We are delighted that the location of the hotel, the service that you received at the Chambord restaurant on the 33rd floor, and the assistance from our concierge were all satisfactory. We will continue to strive to ensure that all of our guests enjoy the best possible stay with us. We look forward to welcoming you again in the future. Yours sincerely, Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just had the pleasure of staying two nights here while in Hiroshima. We were on the 28th floor. Amazing view from a large and extremely comfortable room. The staff were great and very helpful. Location is perfect, right beside the bomb dome. I'd highly recommend this hotel!
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 26 Oct 2019
Dear rockfist, Thank you for taking the time to leave us your valuable comments. We are extremely happy that the staff, the room, and the view from the hotel were satisfactory. We will continue to strive to provide all of our guests with the best possible experience. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful but fast stay at this hotel. It was central, clean and overall a great hotel stay experience. The breakfast was great and we would stay at this hotel again. Don't hesitate to stay at this hotel.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 26 Oct 2019
Dear garryandr0byn, First, we would like to thank you for staying with us at the RIHGA Royal Hotel Hiroshima. We would also like to thank you for taking the time to leave us your valuable comments. We are delighted that you enjoyed your stay with us. All of our staff look forward to welcoming you to our hotel again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for three nights. The only thing going for this hotel is its proximity to the A-Bomb Dome. Apart from that, the decor is dated, the wi-fi was useless (constantly buffering) and service was average at best. We asked for room service after 9pm (because the book said 0700-2300) but only conger eel and rice were available. We called down for laundry to be collected and we were initially told that we would have to wait one hour and no complimentary water in the room (for the first time after 3 weeks in Japan). Time to up their game I feel.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 9 Oct 2019
Dear N1218KKmikew, First, thank you for staying with us at the RIHGA Royal Hotel Hiroshima during your recent visit to Hiroshima. We would also like to thank you for taking the time to leave us your valuable comments. We apologise that your stay in our hotel did not meet your expectations. Thank you for letting us know of the difficulties that you experienced with the Wi-Fi, the laundry service, and room service. We will inform the appropriate department heads, and work to ensure that a similar situation does not occur again. We also apologise that the location of the non-bottled water in the room was not clearly highlighted. We will continue to strive to provide all of our guests with the best possible experience. We hope that this experience will not deter you from choosing to stay with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay was somewhat marred by a very rude man on reception. A shame as everyone else was so lovely. The cost of parking is astronomical and there were no coffee making facilities in the room. All in very disappointing for what was the most expensive hotel we stayed in during our travels in Japan. The location is excellent though and the room was big.
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Date of stay: October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 4 Oct 2019
Dear engrob84, Thank you for taking the time to leave us your valuable comments. We are happy that the location of the hotel, and the size of the room were satisfactory. We sincerely apologise for the poor service you received upon check-in, and that the cost associated with parking did not meet your expectations. We will be sure to inform the appropriate department head, and work to ensure that a similar situation does not occur in the future. We hope that we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rihga is really well located and is a huge hotel, situated perfectly in the centre. The rooms are a good size and it is reminiscent of a 90"s hotel. We had a corner room with amazing views.The breakfast buffet was really not good, so much that we never went again after day one. There's a 711 in the foyer which is handy.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, Customer Service Manager at RIHGA Royal Hotel Hiroshima
Responded 4 Oct 2019
Dear virtualwife, Thank you for taking the time to leave us your valuable comments. We are pleased that the location of the hotel, and the size of the rooms were satisfactory. We apologise that the breakfast buffet did not meet you expectations. We will continue to strive to ensure that all of our guests enjoy the best possible stay with us. We hope we will have the chance to welcome you to the RIHGA Royal Hotel Hiroshima again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked this hotel purely for its location - walking distance to the A-Bomb dome and the Peace Memorial. It is also 30s away from the streetcar stops making the journey to/from the station very easy. There are a number of good eateries within walking distance as well. Our room was larger than average for Japan, clean with good amenities. It did, however, have a rather dated feel. The bathroom in particular reflected this, very 90s fashion (and looked that old too). Overall ideal for what we needed but wouldn’t rush back.
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Date of stay: September 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Explore809779, お客様担当マネージャー at RIHGA Royal Hotel Hiroshima
Responded 28 Sept 2019
Dear jacklM9405NG, Thank you for choosing to stay at the RIHGA Royal Hotel Hiroshima and for taking the time to leave your valuable comments. We are grateful to hear that you were satisfied with the central location of our hotel, the size of our guest rooms and the range of amenities provided. We will take the point that you have brought to our attention into careful consideration and will do our best to ensure that all guests enjoy a comfortable stay with us. From all of our staff, we hope to see you again. Sincerely, Customer Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
S$86 - S$215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rihga royal hiroshima, hiroshima rihga royal hotel
LOCATION
JapanChugokuHiroshima PrefectureHiroshimaKamiyacho Higashi Station / Kamiyacho Nishi Station
NUMBER OF ROOMS
491
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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