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Oriental Hotel

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Traveller (454)
Room & Suite (357)
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Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible2%
Travellers talk about
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Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
Hotel deals
Offers from Oriental Hotel
Offers & Announcements: Complimentary Minibar
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Reviews (512)
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Show reviews that mention
All reviewscharming hotelrooms are moderngreat breakfast buffethigh end shopsfluent englishreception area isdark woodice cubesinterior designexecutive roomjapanese languageharbour viewwithin walking distancemini barsannomiya stationdining optionsrestaurants and bars
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71 - 75 of 129 reviews
Reviewed 30 July 2015 via mobile

Flawless experience. The rooms, beds and bathrooms are exceptionally comfortable. The breakfasts have excellent variety and superb service. Free wifi (not the fastest, but that's pretty standard in Japan). The location is quite good, about 10 min walk from the main (sannomyia) station. Coulton the...More

1  Thank iandi
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 August 2015

Dear iandi, Thank you for choosing Oriental Hotel during your stay in Kobe as well as taking the time to share your experience with us here on TripAdvisor. I will make sure to personally let Colton know that he helped make your stay with us...More

Reviewed 30 June 2015 via mobile

Kobe is not a tourist city by itself, but this hotel is worth the stay, it has a superb service, beautiful installations and a terrace bar at floor 17 (where the lobby is) that is a must!!. Also the restaurants are very good and the...More

Thank Jogarza
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 1 July 2015

Dear Jogarza, Thank you for sharing your experience with us on TripAdvisor. We`re delighted to hear that your stay left such an impression. While Kobe is no metropolis like Tokyo, it is regarded as a premiere cosmopolitan city in Japan. There is no shortage of...More

Reviewed 8 June 2015

There are two hotels called "Oriental" in Kobe, and it pays off to know the difference since a Google search will confuse you. Heck, even the website URLs are strikingly similar. And, one can understand why. The Kobe Meriken Oriental Hotel, with its sleek white...More

1  Thank Björn U
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 10 June 2015

Dear Björn U, Thank you for your shining review as well as pointing out that in fact there are two Oriental Hotels in Kobe. We understand that it can be quite confusing. While on the topic, our hotel is recognised as the first Western style...More

Reviewed 27 May 2015

I'm in Kobe on business a good bit lately, and was delighted to find this hotel. The location is great, the decor lovely, the rooms super comfortable and well designed, and the people and service excellent. Breakfast is a treat, and the views are lovely....More

Thank Richard B
Response from OmotenashiHotelsKobe, Guest Relations Manager at Oriental HotelResponded 29 May 2015

Dear Richard B, Thank you for sharing your experience with us here on TripAdvisor. We`re delighted to hear that you had a great stay while at Oriental Hotel. I will make sure to share your compliments with our barmen! We look forward to having another...More

Reviewed 10 May 2015

The Oriental Hotel proved to be our best lodging during a two week five hotel stay in Japan. The location was excellent and the views of the City, especially at night, were wonderful. The lobby is on the top 17th. floor along with the restaurant...More

Thank jer-jeanne
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 13 May 2015

Dear jer-jeanne, Thank you very much for taking the time to share you experience with us here on TripAdvisor. We are absolutely delighted to hear that you thoroughly enjoyed your stay. Although we are the first Western style hotel in Japan, we have just celebrated...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$150 - US$577 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$150 - US$577 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kobe
#1 Family Hotel in Kobe
#2 Spa Hotel in Kobe
#2 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (454)
Room & Suite (357)
Dining (98)
Amenities (75)
Business Centre & Event Rooms (1)
Questions & Answers
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camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Any direction of WENS will be OK."
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"Harbour view is great, but the city view, with Mr Rokko in the background, is not to be sniffed at."
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"Add breakfast when booking!"
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"Book room with breakfast."
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