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Oriental Hotel

475 reviews
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Traveller (407)
Room & Suite (316)
Dining (90)
Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“superb hotel”(3 reviews)
“reception desk”(5 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from Oriental Hotel
Special Offer: ★☆BOOKING FROM HERE☆★
Hotel deals
Contact Info
Name/address in local language
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Reviews (475)Write a Review
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All reviewssuperb hotelrooms are modernreception deskgreat breakfast buffetreception area isice cubesdark woodjapanese languageexecutive roominterior designkobe beefkobe portfitness centercity viewroom was largecomfortable bedlove this hotel
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81 - 85 of 117 reviews
Reviewed 1 July 2014 via mobile

Stayed here for the first time and really liked it! A lot! Great location, perfect service and a very good main restaurant. The front desk was really helpful in explaining me how to get around Kobe; especially Layla Ichima has a huge knowledge and was...More

Thank PatrickIndy
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 4 July 2014

Dear PatrickIndy, Thank you for taking the time to share your experience with us! We are very happy to hear that our service was what stood out during your stay with us. And you are absolutely correct about Layla! She is a very special part...More

Reviewed 30 June 2014

I will never stay in another hotel in Kobe. The Oriental Hotel in Kobe was excellent. The rooms are spacious and have most amenities that one would need. The staff was very nice and helpful. The morning breakfast was amazing with cooked to order eggs....More

2  Thank MikeTK421
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 4 July 2014

Dear MikeTK421, To receive such a shining comment from a well traveled guest such as yourself always puts a smile on our faces. To hear that your stay with us satisfied your needs on all fronts gives us all the reason we need to keep...More

Reviewed 28 June 2014

We stayed there for 4 nights in mid April. The hotel is very nice in a way that is not overly luxury but very nicely decorated and clean. We checked in at midnight an deception staff were very friendly. The room was very spacious, tea,...More

1  Thank teresahuang
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 4 July 2014

Dear teresahuang, Thank you for your wonderful comment! We are very pleased to hear that your stay with us was one to remember. We appreciate the feedback about our breakfast! We are always looking for new ideas to ensure our services are always fresh and...More

Reviewed 7 June 2014

Plush hotel in the city, 10-15min walk from Sannomiya station where the Kansai airport bus stops. The staff are always very polite and helpful to requests. Spacious and comfortable rooms. Small gynasium with a couple of treadmills. Good buffet breakfast where you can also choose...More

Thank eddie299
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 9 June 2014

Dear eddie299, Thank you for sharing your thoughts with us! We are always deeply honored when receiving a guest's recommendation, especially when it comes from a well travelled Senior Contributor such as yourself. Everyone here at Oriental Hotel would like to thank you for your...More

Reviewed 3 June 2014

Needed to spend a few days in Kobe on business and booked at this hotel with little expectations. To say I was pleasantly surprised is an understatement. Everything about this hotel screams high quality and great service. The staff are unobtrusive but extremely helpful; the...More

Thank Peter K
Response from Oriental_Hotel_Kobe, Guest Relations Manager at Oriental HotelResponded 9 June 2014

Dear Peter K, We are most flattered by your high praise of our establishment and are boasting with pride from your comment! Thank you for taking the time to share your experience with us on Trip Advisor. It is very pleasing to hear that everything...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Room Service
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$148 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$148 - US$410 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Kobe
#1 Business Hotel in Kobe
#2 Spa Hotel in Kobe
#3 Luxury Hotel in Kobe
#3 Romantic Hotel in Kobe
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (407)
Room & Suite (316)
Dining (90)
Hotel & Grounds (447)
Bathroom (10)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
camuche123
27 March 2017|
AnswerShow all 3 answers
Response from OmotenashiHotelsKobe | Property representative |
Dear camuche123, We sincerely apologize for the confusion and would be more than happy to assist you in getting this cleared up. Seeing as TripAdvisor does not allow email address or websites in the Q&A section, I have... More
0
Votes
camuche123
27 March 2017|
Answer
Response from Bob H | Reviewed this property |
I would say the hotel directly, they were so helpful to me I am sure they will handle. A good credit card company will handle it for you in most cases
0
Votes
123frenchwine
7 January 2016|
Answer
Response from OmotenashiHotelsKobe | Property representative |
Dear Mr. and Mrs. Martin, We most certainly do have both types of rooms available here at Oriental Hotel.
0
Votes
Room Tips
"Book room with breakfast."
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"Request a Mountain view. Its more interesting than the Bad view in my opinion."
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"Room with twin beds have couches."
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"choose a room with harbor view"
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