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Hotel Okura Kobe

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2-1 Hatobacho, Chuo-Ku, Kobe 650-8560 Hyogo Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1246)
Room & Suite (382)
Dining (157)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Okura Kobe
Updated 29/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 132 hotels in Kobe
Location
Cleanliness
Service
Value
Travellers' Choice
Finding an ideal luxury hotel in Kobe does not have to be difficult. Welcome to Hotel Okura Kobe, a nice option for travelers like you. Hotel Okura Kobe is a luxury hotel offering a flat screen TV, a refrigerator, and a minibar in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a concierge and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Kobe. While staying at Hotel Okura Kobe, visitors can check out Monument of Old Navy Training Center (0.3 mi) and Former Foreign Settlement 38bankan (0.3 mi), some of Kobe's top attractions. Travelers looking to enjoy some unagi & dojo can head to Unaju. Otherwise, you may want to check out an Italian restaurant such as GalliLeo, Il Cuore, or SO. TABLEKOBE0330. Kobe is also home to Former Chinese Consulate, a popular history museum that is not too far from Hotel Okura Kobe. Hotel Okura Kobe puts the best of Kobe at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Free shuttle or taxi services
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Wine / champagne
Vending machine
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Facial treatments
Foot massage
Full body massage
Massage
Salon
24-hour security
Baggage storage
Chapel / shrine
Concierge
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Marina View
Languages Spoken
English, Japanese

Location

Full view
100Great for walkers
Grade: 100 out of 100
276Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
2178Reviews9Q+A71Room tips
Traveller rating
  • 1,110
  • 778
  • 198
  • 49
  • 43
Time of year
Traveller type
Language
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  • English
Popular mentions
Josgreet1 wrote a review Jul 2020
Tokyo, Japan92 contributions71 helpful votes
Spend three nights here to visit Kobe and the environment. Location is great, facing the harbor with a short walk to the city center. The hotel itself is a bit dated, hallway carpets have stains everywhere. Rooms are quiet and somewhat oldstyle. There’s a minibar with hardly anything in it. Bed is rockhard and the draperies must be ages old looking at the stains. Aircon is really quiet and works well. Slippers but no bathrobes in the closet. Biggest disappointment is that they make you pay for all the extras. We wanted to use the outdoor pool for a short swim, but they charge you 1600 ¥ per person (and no one harmony discount, as others claim!). Must be one of the better hotels in Kobe, but will probably try another place next time.
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Date of stay: July 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from ホテルオークラ 神戸, 支配人 at Hotel Okura Kobe
Responded 24 Jul 2020
Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your feedback about your recent stay with us. We really appreciate your high rating about our hotel and service. Regarding the charge of our outdoor pool, we are sorry that we should have explained it more clearly before your check-in. Review is very important for us,so as to do our best to meet the expectations of the guests. We will try our best to improve the quality of accommodation so as to make such a hotel that all the guests will be satisfied. We are looking forward to welcoming you back in the near future.
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GT365 wrote a review Feb 2020
Paris, France149 contributions37 helpful votes
+1
The location was very good. This was our last night in Japan from our Shirakawago trip before flying back to BKK from Kansai Airpot, Osaka. We decided to stay at Kobe because it's not that far from Kansai airport and we can have a nice steak dinner as well. We chose Okura because it had a nice bay view and just 10 minutes walk to our favourite Steakland Kobe. The room was cleaned and has good view. The checking in process was fast and also the parking space was great (1,000 Yen parking fee per night). The morning traffic to get to Kansai was ok took us around 1 hour.
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: High floor with Osaka Bay view
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4 Helpful votes
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Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura Kobe
Responded 11 Feb 2020
Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your feedback about your recent stay with us. We really appreciate your high rating about us and location. We hope to have the pleasure of welcoming you back again on your next visit to Kobe.
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Rupert S wrote a review Jan 2020
Singapore, Singapore280 contributions167 helpful votes
Modern hotel on port area of kobe harbour with excellent services and free shuttle bus to sannomiya Station, this place is recommended for a 1 to 2 nights stay if you are in this area. However meals from restaurant are quite expensive and the nearest shopping area is around 1 km walk from the hotel. If the weather is nice it's OK but for my stay unfortunately we met with some strong winds and rain which made the walk rather tiring. Nonetheless if you are in need of modern hotel amenities and tired of staying in ryokan this place is highly recommended.
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura Kobe
Responded 11 Feb 2020
Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your review about your recent stay with us.We really appreciate your comments about our location and our service and restaurants. Review is very important for us, so as to do our best to meet the expectations of the guests. We are looking forward to welcoming you back in the near future.
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tomizuta1953 wrote a review Jan 2020
Funabashi, Japan1123 contributions167 helpful votes
Stayed one night on a weekend. The hotel is located at the waterfront of Kobe Port. It's only a fifteen minutes' walk from the Sannomiya Station. It isn't far from the China Town area or the former foreigners' settlement area, but a thirty minutes' walk uphill to the other settlement area in the Kitano district. We still thought it a good foothold to explore Kobe. The room was large enough by Japanese standards, and the beds quite comfortable. We had a good view of the port area. The lobby area was also large and convenient to relax and browse the internet. They also have a free transport service to Sannomiya and Shin-Kobe Stations that runs every twenty minutes. It was good value for money and I wouldn't mind staying again.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura Kobe
Responded 21 Jan 2020
Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your feedback about your recent stay with us. We really appreciate your rating with the comments about our location. It is always encouraging whenever we received positive feedback from our guests. We are looking forward to welcoming you back in the near future.
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AhasverSaoPaulo wrote a review Dec 2019
Sao Paulo682 contributions171 helpful votes
+1
After Tokyo and Kyoto this was my third hotel of the Okura chain. It opened 30 years ago and it shows its age. While service and staff are of the well known Okura quality the building itself might benefit from a renovation. When attempting to use the Fitnesscenter we were informed that it is not free for guests of the hotel but would ¥4,400 per day (approx. $40). We found that price quite shocking. They then offered a special price of ¥1,100 per 20 minutes if we were content with just using the treadmills.... The hotel offers a free shuttle bus service to the Sannomiya railway station. The harbour view from some rooms is stunning, especially after dark3.
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Date of stay: December 2019Trip type: Travelled as a couple
3 Helpful votes
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Response from HotelOkuraKobe, お客様担当マネージャー at Hotel Okura Kobe
Responded 5 Jan 2020
Thank you very much for choosing to stay at Hotel Okura Kobe and for taking the time to share your experience about your recent stay with us. We really appreciate your great comments about our location and the breakfast. As regards the charge of our Health club ,if you join our hotel group membership" One harmony", you can get the privilege of using the fitness club for 50% discount from usual hotel guest charge.Please excuse our lack of explanation. Also,we are sorry for any inconvenience our facility might have caused you. Review is very important for us,so as to do our best to meet the expectations of the guests. We will try our best to improve the quality of our service so as to make such a hotel that all the guests will be satisfied. We are looking forward to welcoming you back in the near future.
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PRICE RANGE
US$97 - US$263 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiHyogo PrefectureKobe
NUMBER OF ROOMS
475
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Frequently Asked Questions about Hotel Okura Kobe
Which popular attractions are close to Hotel Okura Kobe?
Nearby attractions include Kawasaki Good Times World (0.1 km), Port of Kobe Earthquake Memorial Park (0.2 km), and Meriken Park (0.2 km).
What are some of the property amenities at Hotel Okura Kobe?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Okura Kobe?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Okura Kobe?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Okura Kobe?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel Okura Kobe?
Conveniently located restaurants include Starbucks Coffee Kobe Meriken Park, Patisserie Mont Plus, and Minsei.
Are there opportunities to exercise at Hotel Okura Kobe?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Okura Kobe have an airport shuttle?
Yes, Hotel Okura Kobe offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Okura Kobe?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Okura Kobe offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.