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Ariston Hotel Kobe

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Ariston Hotel Kobe
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120 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Raleigh, North Carolina
Reviewed 4 weeks ago via mobile

So stayed here for a meeting for 3 nights, as it was a reasonably affordable option near our location that the host was suggesting. Unfortunately I found a number of issues that would cause me not to recommend it. First and foremost was the primary reason for renting a hotel room, a good night's sleep, and this is where they...

1Thank MacJoeFQV
アリストンホテルズ, Front Office Manager at Ariston Hotel Kobe, responded to this review

Dear MacJoeFQV, Thank you for taking the time to post a review on TripAdvisor following your 3 nights at Ariston Hotel Kobe. We appreciate your comments for letting us know where improvement is needed. And thank you for recognizing our good things such as friendliness of our staff, Breakfast, and cleanliness. As far as the temperature control, I am sorry...

Yockleton, Shropshire, United Kingdom
Reviewed 16 November 2016 via mobile

Here for Copper 2016 an international conference 600 people from around the world. This is not the main hotel but 3 minute walk. Handy clean tidy, basic services convenience stores very local. Short ride into town if you want saki and a meal outside a hotel. Good value for money. Conference banquet in hotel over road. Local coffe shop in...

Thank Mark C
宿泊 神, Front Office Manager at Ariston Hotel Kobe, responded to this review

Dear Mark C , Thank you for taking a moment to provide feedback of your recent stay with us at Ariston Hotel Kobe. We appreciate your comments for letting us know where improvement is needed. It is comments like yours that help us continually improve and strive for excellence. We look forward to welcoming you back to Ariston Hotel Kobe...

Glenelg, Australia
Reviewed 23 November 2015

The room was clean and well presented. There is a 7-11 within 5 minutes walk from the hotel which is handy if you want a coffee because Japanese hotels do not provide sachets of coffee in the rooms. English is not a preferred language and it is hard to converse with staff but we found that at all the hotels...

1Thank Irene W
宿泊 神, フロント オフィス マネージャー at Ariston Hotel Kobe, responded to this review

Dear Irene W, We thank you for taking the time to review your stay with us. Your feedback is really important as it provides insight in order for us to improve the quality of our product and services. We will pay special attention to the elements that you pointed out. If you wish, you can contact us with more details...

Reviewed 7 July 2015 via mobile

It's no e hotel .big rooms and good staff.located in near metro stations.good food and rates.this hotel in located in silent area.there is no rush of traffic.hotel just 2 minutes walking from Kobe inter -national exhibition centre.

Thank agrawalcharat
宿泊 神, Front Office Manager at Ariston Hotel Kobe, responded to this review

Dear agrawalcharat, Thank you very much for your wonderful review! We are so thrilled that you enjoyed your stay. Our team works very hard every day to ensure our guests have memorable experiences here at Ariston Hotel Kobe. We hope we can welcome you back again soon. Guest Services Management

Reviewed 28 April 2015 via mobile

Wow!! Amazing!!! It was like one of the best hotels I've ever been! I went travelling with my schoolmates and our teachers rented the hotel there, I know we were very excited about this trip, so we were chatting loudly. The hotel bathroom was the best. It is a Japanese bathroom, with one bathtub and one for showering. It was...

1Thank Shelby H
宿泊 神, フロント オフィス マネージャー at Ariston Hotel Kobe, responded to this review

Dear Shelby H, We are really happy to read such a good review. We are glad that you enjoyed our room, staff and location. We look forward to seeing you again during your next stay in Ariston Hotel Kobe.

Honolulu, Hawaii
Reviewed 23 April 2015

Stayed here one night as a transit hotel with my dad and brother. We were very disappointed in the quality/condition of the hotel and of our rooms. The upholstery on the sofa in our room was worn and dirty, walls scuffed up, furniture worn. The beds were lumpy--not hard or soft, but lumpy! And the pillows were rock hard--woke up...

Thank Kaneohe0850
宿泊 神, フロント オフィス マネージャー at Ariston Hotel Kobe, responded to this review

Dear Kaneohe0850, We understand your disappointment. Our service, our facilities and our cleanliness are supposed to be all held to the highest of standards. We sincerely apologize if this is not what you experienced. We will pay special attention to the elements you pointed out and rest assured we will forward your comments to the Manager. If you wish at...

Reviewed 21 October 2014

This place was boring. No bar, restaurant etc. just went there to sleep and leave. There is access to the monorail train in to Kobe center, that makes the location manageable. The staff were very helpful, some spoke english, and breakfast was reasonable. You have to leave your key at the reception on leaving the hotel, and the watch like...

Thank sleggyboy
宿泊 神, Front Office Manager at Ariston Hotel Kobe, responded to this review

Dear sleggyboy, Thank you for sharing your feedback with us following your recent stay. I would like to take this opportunity to sincerely apologies for the other challenges that you have faced during your stay. Rest assured that we have taken well note of all the raised points in order to action and avoid similar issues in the future. I...

Austin, Texas
Reviewed 10 October 2014

I just stayed at this hotel with my parents over 80 years old. We were extremely happy with the hotel and their staff. Especially Ms Kagita helped me make my stay very pleasurable addressing my questions and concerns. You would have no problem in English with the staff as they try to be very helpful. Room was very spacious and...

Thank kevindkim
宿泊 神, フロント オフィス マネージャー at Ariston Hotel Kobe, responded to this review

Dear kevindkim, Thank you for sharing your feedback with our fellow TripAdvisor Readers! I was delighted to read that you have enjoyed your stay with us and that Ms.Kagita showcased such exemplary performance! We hope to welcome you back soon for yet another wonderful and relaxing experience… :) Warm regards, Hotel Management

Lahore, Pakistan
Reviewed 5 September 2014

Best hotel in whole area. Big rooms nice bathrooms. Services are good. Language is a problem. Just one person properly knew English in their staff and he was available in day time only. I used a translator app to communicate. The place has good access as the fast train station is at just 10 minutes walk.

1Thank Zaheer-A-Pakhwal
宿泊 神, フロント オフィス マネージャー at Ariston Hotel Kobe, responded to this review

Thank you so much for your review Zaheer-A-Pakhwal , While it was a pleasure to welcome you at Ariston Hotels Kobe, we look forward to welcoming you next time you will be visiting Kobe! I have shared your comment with my colleagues, especially English Speaking Staff I am sure they will be delighted to hear from you. and also i...

Washington DC, District of Columbia
Reviewed 16 March 2013

Its in sort of a residential area and there isn't much around it. 10 min by Portliner (monorail) to Kobe airport (UKB) and about the same to the heart of downtown. Staff are fine and there is a conbini (Lawson's) across the street.

Thank WorkTraveler9929
宿泊 神, Front Office Manager at Ariston Hotel Kobe, responded to this review

Dear WorkTraveler9929, Thank you for having taken the time to provide your constructive feedback, particularly in reference to room quality as well as the many facilities accessible in close proximity from our hotel. See the city from your room at Ariston Hotel Kobe. Across from the city’s main station Sannomiya , we are ideally situated for all your travel needs....

123 photos of this hotel

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Room/Suite (12)
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Management photos: Courtesy of the property manager

All Management Photos (63)
Room/Suite (17)
Dining (15)
Business Centre/Function Rooms (9)
Hotel & Grounds (3)
Other (19)
04/06/2017 05/06/2017
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  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking: 40 ... more   less 

Additional Information about Ariston Hotel Kobe

Address: 6-1 Minatojimanakamachi, Chuo-ku, Kobe 650-0046, Hyogo Prefecture
Region: Japan > Kinki > Hyogo Prefecture > Kobe > Shimin Hospital Mae Station , Shimin Plaza Station , Nakafuto Station , Minami Park Station
Price Range: $81 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ariston Hotel Kobe 3.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Quality Inn Kobe
Hotel Style:
#8 Best Value Hotel in Kobe
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Smoking rooms are limited do confirm if you need one”
Zaheer-A-Pakhwal, 5 Sep 2014 | Read review
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