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Shirakawa-Hotori, Shinbashi-Dori, Gionmachi, Higashiyama-Ku, Kyoto 605-0074 Kyoto Prefecture
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (923)
Room & Suite (349)
Dining (205)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Shiraume
Updated 01/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 598 hotels in Kyoto
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
Property amenities
Paid private parking nearby
Bar / lounge
Aerobics offsite
Bowling offsite
Kids stay free
Books, DVDs, music for children
Car hire
Banquet room
Breakfast available
Complimentary welcome drink
Happy hour
Kids' meals
Wine / champagne
Canoeing offsite
Tennis court offsite
Board games / puzzles
Children's television networks
Highchairs available
Taxi service
Couples massage
Full body massage
Head massage
24-hour security
Gift shop
Shared bathroom
Shared lounge / TV area
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Ironing service
Shoeshine
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Room features
Dining area
Housekeeping
Interconnected rooms available
Seating area
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bath / shower
Separate dining area
Separate living room
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
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Good to know
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
2352Restaurantswithin 0.5 km
325Attractionswithin 0.5 km
676Reviews103Q+A100Room tips
Traveller rating
  • 651
  • 21
  • 3
  • 1
  • 0
Time of year
Traveller type
Language
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  • English
Popular mentions
hharuki wrote a review Nov 2021
1 contribution
The attention to detail is everywhere, from the beautiful decor and lighting of the rooms to the seasonal food (one of the best kaiseki dinners I've had in Japan). The Okami was exquisite, always impeccably dressed in kimono and checking frequently that we were comfortable without almost making her presence sensed. She also speaks great English and was kind enough to share interesting facts and stories about the seasonal food or the history of Kyoto in a very charming way. Also worth noting are the futons: they were incredibly comfortable. We have stayed in quite a few high end ryokans (including the famous Tawaraya), and this has been by far our favorite. Thank you so much for an amazing two nights!
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Date of stay: November 2021
Location
Service
Sleep Quality
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Masatoshi Osawa wrote a review Aug 2021
Tokyo, Japan2 contributions
The Beautiful Kyoto. The Beautiful Area. The Beautiful Shiraume. This is a Jewelry box in Kyoto. What a cherished memory to make here. The Shiraume makes all the guests want to come again after 1 day away from here. 美しい京都、美しい白川、美しい白梅 京都の宝石の大切な思い出 この場所を後にして1日も経てばまた足を運びたくなる
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Review collected in partnership with this hotel
Date of stay: August 2021Trip type: Travelled as a couple
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Response from Okuda Tomoko, オーナー at Shiraume
Responded 27 Aug 2021
Companion754312様 素敵なメッセージ有難うございます。 ご出発後も精力的にご散策、また京都の味をたくさんお持ち帰りいただき 嬉しゅうございます。 是非また、紅葉、雪景色、早春の梅、桜、蛍の頃と 季節を楽しみにいらしてくださいませ。 お待ちしております。 女将 奥田朋子
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Simon H wrote a review Aug 2021
Salisbury, United Kingdom407 contributions210 helpful votes
Stay here in Oct 2019 during the ruby world cup. Service was outstanding, attentive but not intrusive. Our room over looked the stream at the front of the property and the balcony was a brilliant place to sit and people watch. Food was first class (see pic of breakfast served in our room). Location is fantastic , walk across the small foot bridge and you are in the heart of the old town. An authentic Japanese experience.
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Date of stay: October 2020
Value
Rooms
Service
2 Helpful votes
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Response from Okuda Tomoko, オーナー at Shiraume
Responded 27 Aug 2021
Dear Mr.and Mrs. 859simonh Thank you so much to keep beautiful memory about Japan, Kyoto, and Shiraume ! I still remember you love nature, birds and animals. How is your farm this year ? We hope we`ll have honor to welcome you again and would like to talk about Karate . Please take care and stay happy and healthy. Tomoko Okuda and team Shiraume
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David Hilston wrote a review Apr 2021
1 contribution3 helpful votes
Shiraume is by far the best place I have ever stayed at. My wife and I have stayed 3 times, and every time we are more than pleased. The staff is always highly professional and pleasantly personal at the same time. The Okami-san being the epitome of this personable professionalism. We are treated like honored guests. The breakfast and dinner, which are included in the price, are luxurious. My wife and I always say we want to eat out someplace else but the combination of convenience and the quality of the service and food make the choice easy in the end: We would rather have a relaxing meal in our suite. I very much enjoy being able to drink freely and for free anything I want out of the mini-fridge in our room. The toiletries are also high quality and the choice of fancy baths is again luxurious. Even the baths included in our suites are always really fantastic. The whole inn is filled with history. It is like staying in a fine antique but the antique is still used every day. I can’t imagine a better place to get a feel for Japanese aesthetics and hospitality. Shiraume is an expensive place to stay and I can’t afford to stay there every weekend but I would rather save up a little and really enjoy the best accommodations in Kyoto on occasion than stay anywhere else. Speaking of location: Shiraume is in a very central spot to enjoy many famous places in Kyoto. The Yasaka-Shrine, the Kabuki Minami-za, Gion and all it has to offer, and some many other places to enjoy are all around Shiraume. It is so easy to get there too. There is a train station just 1 or 2 minutes walking distance from it. Three words sum up Shiraume: Luxury, Convenience, Professionalism. If you can stay here do. I am writing this because I want to support this fantastic place and show my thanks to all the amazing people who make my stays so amazing. I feel I am leaving out so much but you’ll just have to visit yourself to know how I feel.
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: The second storey suites have great vistas of the river and the surrounding area. The first...
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3 Helpful votes
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Response from Okuda Tomoko, オーナー at Shiraume
Responded 16 Apr 2021
Dear Sir Thank you so much for your wonderful review. I`m so glad to know you enjoy your stay every time. You know how we also enjoy the time with you ! Especially your deep knowledge about Japanese culture makes me surprised and pleased. We hope we can see you again in December...KAOMISE Kabuki performance period at MINAMIZA theater. Please give my our best regards to your wife and family. All the best Tomoko Shiraume
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gomitsu wrote a review Nov 2020
Taipei, Taiwan3 contributions4 helpful votes
11月中頃、夫婦でお世話になりました。 ロケーション、旅館の雰囲気、お食事、そして何よりホスピタリティーが最高です。初めて誰かにオススメしたい旅館・ホテルができました(感動しすぎて口コミサイトにレビューを書くのも初めて。) 今度は家族3人で再訪したいとおもいます! In November, ive stayed here with my wife. The location, authentic kyoto's kaiseki, hospitality, everything's perfect! If you want to experienece the true good-old Kyoto days, this is the "must" place to stay(A Japanese man says so,trust me on this!) Enjoy your travel in Japan!
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Date of stay: November 2020Trip type: Travelled as a couple
4 Helpful votes
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ALSO KNOWN AS
shiraume hotel kyoto
LOCATION
JapanKinkiKyoto PrefectureKyotoGion
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Frequently Asked Questions about Shiraume
Which popular attractions are close to Shiraume?
Nearby attractions include Magical Trip (0.2 km), L'Escamoteur Bar (0.5 km), and Night Club Butterfly Kyoto (0.4 km).
What are some of the property amenities at Shiraume?
Some of the more popular amenities offered include a lounge, a banquet room, and breakfast.
Which room amenities are available at Shiraume?
Top room amenities include a dining area, extra long beds, and a seating area.
What food & drink options are available at Shiraume?
Guests can enjoy a lounge, breakfast, and a free welcome drink during their stay.
Is parking available at Shiraume?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Shiraume?
Conveniently located restaurants include Arash's Kitchen Pontocho, Bar LiquorMuseum Pontocho, and Premium Pound Gion.
Which languages are spoken by the staff at Shiraume?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Shiraume?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (4.2 km), Kiyomizu-dera Temple (1.6 km), and Sanjusangendo Temple (1.9 km).
Does Shiraume have any great views?
Yes, guests often enjoy the river view available here.