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Hotel Granvia Kyoto

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Traveller (1359)
Room & Suite (735)
Dining (146)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“train station”(425 reviews)
“le temps”(47 reviews)
“granvia lounge”(30 reviews)
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (3,236)
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1,921 results
Traveller rating
1,117
620
141
31
12
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LanguageEnglish
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1,117
620
141
31
12
Show reviews that mention
All reviewstrain stationle tempsgranvia loungedepartment storestation complexconvenient locationcan't beat the locationhotel restaurantsexcellent locationlarge hotelcity viewyour doorstepkansai airportconcierge servicehigh floorsuperior roomeasy access
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1 - 5 of 1,921 reviews
Reviewed yesterday via mobile

I was there with my 80 years old mother, so location was very important. Granvia is just right upstairs of Kyoto JR Station. Lots of shops restaurant in the station’s mall. Room was large, we had three single beds in one room and still had...More

Thank Irismiao
Reviewed 2 days ago via mobile

I booked a room with 2 beds for my family of 4 (two older teenagers) which has NOT been a problem anywhere that we’ve traveled before, but the young lady at the front desk said that I had to book TWO different rooms that were...More

Thank trungus1
Reviewed 4 days ago via mobile

We stayed twice at this hotel during our visit, 10 days in all. Apart from the terrific location, the hotel offers very good accommodation with good sized rooms, very clean, fabulous staff and an interesting selection of restaurants. The concierge were outstanding. Our last visit...More

Thank julie_higgins
Management response:Responded 2 days ago

Thank you for always choosing Hotel Granvia Kyoto. We are very happy to know that you had a good experience at our hotel.We will continue to strive to be better. We look forward to your next visit! Best regards, Hotel Manager

Reviewed 1 week ago via mobile

This was a little disappointing. We had a club room which was adequate in size although the bathroom was a little small. The hotel appears quite dated and worn and has a funny smell. The bed and associated bedding were not all that comfortable. The...More

1  Thank Lewis_Fam_2kids
Management response:Responded 4 days ago

Thank you for staying at Hotel Granvia Kyoto, and wrote us a valuable comment. We were sorry about the bathroom size,hotel appears and bed that makes you a little disappointed.We will make efforts to improve the room by renovating etc. Thank you for your valuable...More

Reviewed 1 week ago

Hotel Granvia Kyoto is a great hotel in a good location, situated in the railway station. Despite this it is a lovely hotel with spacious, clean rooms with a great breakfast provided. I would stay there again.More

Thank MichelleandKentW
Management response:Responded 4 days ago

Thank you very much for choosing Hotel Granvia Kyoto among many options. Thank you for mentioning the good location,spacious room and great breakfast. We will continue to provide you with a satisfactory room, friendly service, and delicious food made from seasonal ingredients. Please stay at...More

View more reviews
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
US$127 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kyoto
#4 Business Hotel in Kyoto
#5 Spa Hotel in Kyoto
#6 Romantic Hotel in Kyoto
#8 Luxury Hotel in Kyoto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$127 - US$441 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kyoto
#4 Business Hotel in Kyoto
#5 Spa Hotel in Kyoto
#6 Romantic Hotel in Kyoto
#8 Luxury Hotel in Kyoto
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1359)
Room & Suite (735)
Dining (146)
Pool & Beach (13)
Fitness Centre (9)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub,
Kyoto Station. A nexus for commerce, shopping, dining,
and hotels, the Shimogyo-ku area is infused with
tourists and local business travelers, making it a
competitive location for ever-new commercial
structures. The shops and cafes here are chic and
trendy, as a result, with many recognizable chains.
Commuters flood the Shimogyo-ku area twice a day, and
...More
Questions & Answers
Ask a question
Helen L
25 April 2018|
AnswerShow all 5 answers
Response from laura j | Reviewed this property |
We had a twin and it was huge. Definitely room for a rollaway bed as there was a seating area.
0
Votes
Hua W
12 March 2018|
AnswerShow all 9 answers
Response from Derrick F | Reviewed this property |
Book online or call them.
1
Vote
FB168
6 February 2018|
AnswerShow all 5 answers
Response from PMGFPT | Reviewed this property |
The Granvia is located at Kyoto station, so you can easily get from Tokyo to Kyoto by train. The train is faster than the limousine, although it's also more expensive. In Japan, I would always bite the bullet (pun intended... More
1
Vote
Room Tips
"Level 7 was far enough away from the busy reception level to be very peaceful."
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"Ensure your room is large enough for your needs."
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"Avoid floor 9 unless you are a smoker"
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"The rooms on 14 & 15 Floor are great on view and facilities"
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