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Kyoto Hot Spring Hatoya Zuihokaku Hotel

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119 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Level Contributor
284 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 20 April 2016 via mobile

The hotel is in a great position near the station and many shops and restaurants. Keeping in mind this is a very traditional hotel the rooms are a little smaller than westerners are used to but very clean and comfortable. The Japanese traditional breakfast takes some getting used to and I had to sneak a peek at the locals to... More 

Helpful?
Thank larrysbisa
HatoyaZuihokaku, マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your great comments. When I am reading them, I could imagine your face and voice, especially for breakfast story. We are very glad to see your comments and looking forward to seeing you again near future. More 

Erfurt, Germany
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 April 2016 via mobile

This place was great. The hot springs on the 15th floor were fantastic, well set up of course. Great facilities all round. Rooms spacious and spotless. We had a semi-traditional Japanese room. Beds not Tatami but mattresses on floor were super comfortable. Service and hospitality great. Location close to Kyoto station so access for Metro and buses great.

Helpful?
Thank howardtredinnick
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your review. We are very grad that you enjoyed our natural hot spring ONSEN (actually it is on the 8th floor).We are looking forward to seeing you again near future. More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 March 2016

I'm a frequent japan traveller, and have been staying in tons of japanese hotels and ryokan of different classes, price ranging from 3000 yen to 80000yen per head.   I'd like to book those special rooms with private onsen few months prior to my planned day of staying, but there seems to be some problems with their booking system in... More 

Helpful?
1 Thank Lungs T
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

We are very sorry for late replies for your mail. We had some trouble of mail system in March. We could not get some mail without any notice. Now it has fixed. We have been checking mail daily and reply as soon as possible. Regarding for making a reservation of restaurant, we had some customer no-show at reserved restaurant. Then... More 

Hong Kong, China
Level Contributor
191 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 15 February 2016

last stayed here in April 2015 for 4 nights for sakura in a spacious twin room of 30 sqm only. This time we picked a good deal which includes a 23 sqm double room, with breakfast and bus passes for 3 days. The room was a corner room facing the main road. Though it was on 7F, sometimes it could... More 

Helpful?
Thank DLi_hk
HatoyaZuihokaku, マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your staying with us. Your good comment about our breakfast is the point we try to sell. We are serving Japanese style set menu, not buffet style. Our customer like this Japanese breakfast. We are very sorry about missing your tooth blush. We keep convening information accurately. We are looking forward to seeing you again. More 

London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 January 2016

Fantastic Japanese style hotel with hot springs. Location is excellent and the hotel is brand new. Top notch equipment, amazing beds. Japanese breakfast only but there is a food court 3 min away. Highly recommended.

Helpful?
Thank sttropezfriend
HatoyaZuihokaku, マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

We used to Ryokan and grand-opened in May 2014 as a Japanese style hotel. We try to keep a Japanese style eg. tatami space in a room, entrance, garden and Onsen. It is 5 minute walk from Kyoto station and very convenient for sightseeing and shopping in Kyoto and Osaka. We are waiting for your next visit. More 

Hong Kong, China
Level Contributor
54 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 14 August 2015

Stayed overnight for a 2-day trip in Kyoto. Managed to book a twin room (for one person) at a very good rate (The room rate in Kyoto is crazy during summer break). I think the hotel deserves a higher ranking if there are more smile at reception. Location: 5 mins walk from JR station front exit/ Bus terminal. 2 mins... More 

Helpful?
Thank Daniel_HK097
HatoyaZuihokaku, 支配人 at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your staying. It is very glad to hear you like Onsen on the top floor. We try more smile at front desk. Please come again to check our great smile. More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 July 2015

Stayed overnight in Kyoto for 2-day trip. Spacious modern Japanese room, fits a family of four. 2 single beds and tatami room which convert to a Japanese style futon bed at night. Wifi is quite strong and good signal. Comes with generous amenities kits and kimonos. They offered hot spring facility in the hotel. Location is one block away from... More 

Helpful?
1 Thank christine h
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your good review. We are very happy to hear that. We are giving to foreigners an unique experience of staying Japanese style hotel. We are looking forward to seeing lots of traveler from all over the world. More 

San Francisco, California, United States
Level Contributor
121 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 8 June 2015 via mobile

We decided to go for a Japanese style room on this occasion. This is good in the sense that you seem to get a center room which is a little bigger. Rooms were still very small and a typically Japanese view of the air conditioning units of the neighboring building. Very close to Kyoto station which is great as most... More 

Helpful?
Thank Alastair B
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your staying with our hotel. Now we have trained languages to communicate with foreign customers. We are looking forward to seeing lots of traveler from all over the world. I hope you will stay with us again and see how improve our language. More 

Kettering
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 June 2015

Booked this hotel as in Japan on a two week business trip and had some time free so travelled to Kyoto. The hotel is very well located from the Kyoto train and bus stations. It's a beautiful hotel with extremely friendly and attentive staff. We arrived early in the morning and it was too early to check into our room,... More 

Helpful?
1 Thank DappleKettering
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for a good review from you. We are very happy to hear that. Next time please have an great experience of hot spring bath, Onsen. You won't believe you are in the middle of city in Kyoto due to very quiet and relax time there. We are looking forward to seeing you again. More 

Adelaide
Level Contributor
275 reviews
165 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 6 May 2015

We stayed here as part of a JANSECO tour group in room #502 from 7th - 9th April. The rooms are small but functional; the experience is worth it alone. Clean and comfortable, hot tub available if wanted and whilst our first choice of breakfast is not Japanese, it was part of the whole experience .Friendly staff. Really enjoyable.

Helpful?
1 Thank SouthOztraveller
HatoyaZuihokaku, お客様担当マネージャー at Kyoto Hot Spring Hatoya Zuihokaku Hotel, responded to this review

Thank you very much for your staying with us. I believe you did enjoy cherry blossom in Kyoto. Please try to find something different of four seasons of Japan. We are welcome to you next time again. More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Michelin Guide 2016 Kyoto & Osaka Hotel ★★★ (3 pavilion) We grand opened on May 02,2014 with natural hot spring. It is Japanese style hotel 5 minute walk from Kyoto station. You could enjoy Onsen (hot spring) on the top floor with panoramic view. ... more   less 

Additional Information about Kyoto Hot Spring Hatoya Zuihokaku Hotel

Address: 802 Minamifudodocho, Shiokojisagaru, Nishinotoindori, Shimogyo-ku, Kyoto 600-8234, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Kyoto Station
Price Range: $157 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kyoto Hot Spring Hatoya Zuihokaku Hotel 3.5*
Number of rooms: 102
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Hotel Style:
#10 Spa Hotel in Kyoto
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Here's what travellers have asked, with answers from Kyoto Hot Spring Hatoya Zuihokaku Hotel staff and other travellers.
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Questions? Get answers from Kyoto Hot Spring Hatoya Zuihokaku Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are both Japanese and Western style rooms, and every room is non smoking.”
 of 5 bubbles zoeo520, 7 Sep 2016 | Read review
“there are European type rooms and traditional Japanese rooms. I suggest try the second and experience the mid century harmony.”
 of 5 bubbles 249saidal, 21 Jun 2016 | Read review
“We upgraded to a corner room which wasn't big so the standard rooms must be on the small side I would think.”
 of 5 bubbles ladylowe2015, 17 May 2016 | Read review
“rooms on higher floors and avoid facing the main road”
 of 5 bubbles DLi_hk, 15 Feb 2016 | Read review
“The rooms are quiet big for Japan.”
 of 5 bubbles sttropezfriend, 3 Jan 2016 | Read review
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