Henn na Hotel Kyoto Hachijoguchi Ekimae

Henn na Hotel Kyoto Hachijoguchi Ekimae

15 Higashi Kujo Higashisannocho, Minami-ku, Kyoto 601-8004 Kyoto Prefecture
Traveller (64)
Washlet e vasca da bagno
Room & Suite (67)
Dining (3)

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About

4.5
#2 of 9 special hotels in Kyoto
4.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.3 of 5 bubbles
Value
京都駅八条口より徒歩2分、jrはじめ各路線もご利用いただけますので、観光地へのアクセスも抜群です。 コンビニ徒歩1分、商業施設・ドラッグストアなども至近。 地下鉄・市バス・高速バスなどの交通も非常に便利。 フロントには2体の恐竜ロボットと ロボホンコンシェルジュ3体がお出迎え! 話題の人気作700冊のマンガコーナー設置。 バゲージポートで楽々荷物預かり可能! 全客室バス・トイレセパレート!※シングルルーム除く 京都観光やビジネスなど皆様にあった滞在をお楽しみください。
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Kids stay free
Taxi service
Foot massage
24-hour security
Baggage storage
Wifi
Breakfast available
Complimentary tea
Vending machine
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Self-serve laundry
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Refrigerator
Cable / satellite TV
Bidet
Air purifier
Bathrobes
Safe
Seating area
Telephone
Clothes rack
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Trendy
Languages Spoken
English, Chinese, Japanese, Korean

Location

15 Higashi Kujo Higashisannocho, Minami-ku, Kyoto 601-8004 Kyoto Prefecture
Name/address in local language
73Reviews1Q+A3Room tips
Traveller rating
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  • 0
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Detailed Reviews
chalcopis wrote a review Aug 2022
Victoria, Canada
5.0 of 5 bubbles
When booking a hotel in most of Japan, one expects small rooms with limited amenities at a fairly high cost. This hotel was affordable, in an excellent location just across from Kyoto's main train station, and unexpectedly roomy.

Check-in is entirely computer based and the computers are guarded by a pair of animatronic velociraptors. My room on the hotel's top floor was well appointed and had a nice city view. The daily included breakfast was quite a good portion with nice variety. Overall, I highly recommend this hotel to business or casual travelers.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 変なホテル 京都, オーナー at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 18 Aug 2022
Thank you for using Henn na Hotel Kyoto Hachijoguchi Ekimae. Thank you for your detailed explanation about our hotel and your compliments. I am very happy to hear that you were satisfied with the location, the size of the guest room, and the robot check-in. Henn na hotels are located all over Japan, so please use other facilities as well. We will continue to strive to improve the room facilities and services so that we can meet the expectations of our customers.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KP415 wrote a review May 2023
San Francisco, California
4.0 of 5 bubbles
I recently stayed at Hotel Henn na Kyoto and I must say, I was impressed with the unique experience it offers. The futuristic concept of being served by robots was intriguing and fun to witness. The rooms were clean and well-maintained, with all the necessary amenities provided. The location of the hotel is also great, with easy access to public transport and many attractions in the vicinity. However, I feel that the rooms could be more spacious and the breakfast options could have been more diverse. Overall, I enjoyed my stay at Hotel Henn na Kyoto and would recommend it to others looking for a unique and modern stay in the city.
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: Minimal hotel amenities but staff is friendly and helpful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 渡邊 直也, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 21 May 2023
Thank you for staying at our hotel and sharing your review with us. It is always wonderful to read such positive comments from our guests. However, there are few types of breakfast, and we are sorry that it is provided in a bento box. Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.
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Kwok Chuen T wrote a review Dec 2023
4.0 of 5 bubbles
Check in was quite simple. Just enter your name and scan passport at front desk . When you encountered problem with check in process , staff who are on site will be able to assist you . They have Chinese speaking staff too.
There are locks available at lobby for temporary Luggage storage
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Lobby luggage space is limited . Need to check with hotel via email or leave message on apps....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 施設 責任者, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 29 Dec 2023
Thank you very much for staying at Henn na Hotel Kyoto Hachijoguchi Ekimae. It is wonderful to know that you felt very comfortable with Jurassic receptionists and our hotel staff. Thank you again for sharing your comments and we are looking forward to welcoming you again.
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Jan Q wrote a review Jan 2024
Fremont, California
4.0 of 5 bubbles
Very comfy and good air conditioning. Not a big room but not crowded. You can get breakfast there if you like Japanese breakfast or go a very short way for other food. Location is great across the road from the train station. But the fascinating part is the reception. It is manned by two robot dinosaurs. They speak and move and roar.
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 施設 責任者, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 1 Feb 2024
Thank you for choosing Henn na Hotel Kyoto Hachijoguchi Ekimae. We are very happy to hear that you were satisfied with your stay at our hotel and the robot check-in. We will continue to strive to be the hotel of choice for everyone. You can also see dinosaur robots decorated to match seasonal events, so we hope you'll come back again.
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James H wrote a review Mar 2024
5.0 of 5 bubbles
I stayed at this hotel on my first solo trip to Japan. The rooms are small but comfortable. Location is excellent because it’s next to the train station, which makes taking public transportation to multiple locations convenient. Will be back should I return to Kyoto.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 2 Apr 2024
Thank you again for sharing your comments on your stay with us and we hope you will return to our hotel again. We are delighted to know that you felt comfortable and was able to enjoyed the time you spent with us. We will continue to strive for improvement and are looking forward to welcoming you back again. Thank you.
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Gina wrote a review Jun 2024
5.0 of 5 bubbles
Great location and excellent friendly service ! Rooms very clean and spacious - we booked the Hollywood room. The hotel is conveniently close to Kyoto station and staff are always on standby if needed. Everyone so friendly. Will definitely come back again !!
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Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 12 Jun 2024
Thank you for your feedback! We're delighted that you liked our convenient location and excellent friendly service. It's great to hear you found the rooms very clean and spacious. We're happy our proximity to Kyoto station was convenient for you, and our staff were always there when you needed assistance. We appreciate your kind words about our friendly team and can't wait to welcome you back soon!
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Yvonne T wrote a review Nov 2023
+1
4.0 of 5 bubbles
Hassle free check-in. Small and clean room. Aircon was not cold and found out that the aircon filter was filled with dust and we took out the filter and wash it. Bed was abit hard and pillow was too soft and uncomfortable. Just a short walk to the train station and 7-11 is just downstairs and very convenient.

Had breakfast on the 2nd day (9 Nov) of my stay. We were at the restaurant for 30mins discussing where to visit in Kyoto. These 2 middle aged staffs were staring at us for a while and one came to tell us to leave after having our breakfast. She cant speak english but from the hand sign, we knew she wanted us to leave. There was no one in the restaurant (as you can see from the photos) and it was only 9.30am. Spoilt our day.

I will not stay at this hotel if Im back. there are many other better and convenient hotels just opposite the train station.
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Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: There are many other better and convenient hotels just opposite the train station.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 20 Nov 2023
Thank you for staying at our hotel and sharing your review with us It is wonderful to know that you felt very comfortable with the hotel location. However,we are sorry that you weren't satisfied with the bed and about pillows. Also we sincerely regret the experience you had during breakfast. We deeply apologize for any discomfort caused to you due to a lack of communication among the staff. Moving forward, we will intensify staff training efforts and strive to enhance our services We apologize for the overlapping shortcomings, and we deeply regret any inconvenience caused to our valued customers. Despite the challenges, our team is committed to continuous improvement, and we hope to provide an even better hospitality experience during your next visit.
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travel_pair24 wrote a review May 2024
Inverleigh, Australia
4.0 of 5 bubbles
Terrific hotel close to Kyoto station with very comfortable and surpisingly spacious rooms. The dinosaur "check in" staff are a novelty which kids would love but the staff are always available if you need them. Beds were very comfortable and the bathroom had a nice bath. There is a bar/restaurant downstairs and it is just across the road from the station.
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Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 12 Jun 2024
Thank you for your feedback on our hotel. We are delighted to hear that you enjoyed our comfortable and surprisingly spacious rooms near Kyoto Station. We're also glad to know that you found the beds very comfortable and enjoyed the bathtub in the bathroom. We look forward to welcoming you again soon!
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Markus8286 wrote a review May 2024
5.0 of 5 bubbles
It was exactly so how i expected.
We had a nice quite room.
Me and my wife liked the "Reception-Dino's" in the Hotel Lobby. Another Bonus is that the hotel is near to Kyoto Station so you have the opportunity to explore the surrounding areas...
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Date of stay: February 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 16 May 2024
Thank you for staying at the Henn na hotel. We appreciate that you took the time to input your valuable feedback. We are very glad to hear that you were able to take advantage of our convenient location. We are very pleased to hear that we were able to meet your expecations from the moment you checked in. We hope that we will have the pleasure to welcoming you back again.
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sibellynakazawa wrote a review Mar 2024
Sao Paulo, SP
3.0 of 5 bubbles
Nice room size. Breakfast wasn’t that good (scrambled eggs and omelet were cold in every day during my stay).
Cleaning service a little below expectations (one day I asked to clean up my room and they just didn't). But overall everything was clean when we arrived.
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Date of stay: March 2024
2.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from 高橋 明良, 支配人 at Henn na Hotel Kyoto Hachijoguchi Ekimae
Responded 2 Apr 2024
Thank you very much for choosing Henn na Hotel Kyoto Hachijoguchi Ekimae and for providing detailed feedback regarding your stay. Regarding cleaning, in the case of the regular plan, cleaning is available until 2:00 pm, and full cleaning is performed once every two days. We apologize for the lack of information. Thank you again for sharing your comments and we are looking forward to another chance to prove to you that our entire team can deliver the expected level of high class service you are expecting.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kwok Chuen T wrote a tip Dec 2023
4 contributions
4.0 of 5 bubbles
"Lobby luggage space is limited . Need to check with hotel via email or leave message on apps. The breakfast choices are limit ,30min onl"
Read full review
Yvonne T wrote a tip Nov 2023
8 contributions
4.0 of 5 bubbles
"There are many other better and convenient hotels just opposite the train station."
Read full review
KP415 wrote a tip May 2023
San Francisco, California31 contributions33 helpful votes
4.0 of 5 bubbles
"Minimal hotel amenities but staff is friendly and helpful"
Read full review
Not the right property for you?
There are more places to choose from in the Kyoto area.
PRICE RANGE
S$77 - S$140 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiKyoto PrefectureKyotoSouthern Kyoto
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HENN NA HOTEL KYOTO HACHIJOGUCHI EKIMAE (S̶$̶1̶0̶7̶) S$80: UPDATED 2024 Reviews, Price Comparison and 127 Photos (Japan) - Tripadvisor

Frequently Asked Questions about Henn na Hotel Kyoto Hachijoguchi Ekimae
Which popular attractions are close to Henn na Hotel Kyoto Hachijoguchi Ekimae?
Nearby attractions include Kyoto Station Building (0.4 km), Kyoto Tower (0.4 km), and Oiran Taiken Studio Arare (0.4 km).
What are some of the property amenities at Henn na Hotel Kyoto Hachijoguchi Ekimae?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and self serve laundry.
Which room amenities are available at Henn na Hotel Kyoto Hachijoguchi Ekimae?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Henn na Hotel Kyoto Hachijoguchi Ekimae?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Henn na Hotel Kyoto Hachijoguchi Ekimae?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Henn na Hotel Kyoto Hachijoguchi Ekimae?
Conveniently located restaurants include Kyo Chabana Kyotoekimae, Katsukura, Kyoto Station Bldg The Cube, and Kyoto Takabashi Honke Daiichi Asahi.
Are any cleaning services offered at Henn na Hotel Kyoto Hachijoguchi Ekimae?
Yes, self serve laundry and a clothes dryer are offered to guests.
Which languages are spoken by the staff at Henn na Hotel Kyoto Hachijoguchi Ekimae?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.
Are there any historical sites close to Henn na Hotel Kyoto Hachijoguchi Ekimae?
Many travellers enjoy visiting Fushimi Inari-taisha Shrine (2.1 km), Kiyomizu-dera Temple (2.4 km), and Sanjusangendo Temple (1.0 km).
Does Henn na Hotel Kyoto Hachijoguchi Ekimae have any great views?
Yes, guests often enjoy the city view available here.
Is Henn na Hotel Kyoto Hachijoguchi Ekimae accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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