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55 Reviews from our TripAdvisor Community

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Showing 8: English reviews
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Reviewed 10 January 2017

Kasui-en is part of Westin Kyoto hotel. Pretty much japanese style room, old but renovated (Do we want to stay at "brand new Japanese style"?). The bath tub is Japanese style, smells good but little tight. but there are equally good or much better rooms with more reasonable price. Almost no view from the room. The great point is the...

Thank Monique1794
Kuala Lumpur, Malaysia
Reviewed 2 January 2013

We chose to stay at their Japanese rooms, to add to our 'cultural Kyoto' experience. While we're glad we experienced this once, we wouldn't choose it again, especially when travelling with small kids. The Japanese rooms are not functional. Basic furniture has to be moved to make way for mattresses. Once these are done up, hard to manage room service...

Thank Azran1
Luxembourg City, Luxembourg
Reviewed 1 January 2013

Kasuien, the ryokan type is an excellent way to enjoy a bit of Japanese style in practical and modern hotel services. It's not a real ryokan but it has a small garden behind. We also stayed in a western style double room which is spacious and modern. The rooms were very clean with excellent services. The hotel is located near...

Thank KJS1121
South Pole
Reviewed 29 July 2012

My girlfriend and I visited Kyoto on vacation and chose the Westin Miyako specifically for its Japanese Wing. We thought this would be a good compromise for the authentic Japanese-style room experience but without the hefty prices of a ryokan. The room was disappointing. While the Japanese rooms and wing look great in pictures, they are extremely dated. The fixtures...

Thank Tanagan
Salzburg, Austria
Reviewed 6 January 2012

This hotel's greatest asset is its manager, Mr. Suter. I don't know when he sleeps, because he seemed to be roaming the hotel, speaking to guests, so much of the time. If you have a problem, he will address it. At first sight, this hotel looks a bit tired and very confusing from the outside. It looks huge, it could...

1Thank HOItravel
Boston MA
Reviewed 11 August 2008

We visited Kyoto/Osaka and stayed at the Westin on our way back from visting family in Taiwan. This is one of the older western hotel in Kyoto and it is beautiful!!! The hotel is a bit out of the way of central Kyoto where the train station is, however, it has its own Japanese garden and a bird watching trail...

3Thank LITSBostonMA
Reviewed 19 May 2008

Had booked a one night stay at the Westin Miyako's Japanese rooms (Kaisuen) to help ease my husband's transition from a modern Japanese room to a traditional ryokan room at the luxury, Kinmata Ryokan (see my other review). Upon arrival at the Kyoto station, taking cue from the previous poster's directions, spent a good 10-15 minutes finding the Westin's satellite...

2Thank JChua
Reviewed 12 June 2007

We were in Kyoto as part of our honeymoon from May 21 - 24. Flew into Narita and head onto Kyoto via bulet train. We originally booked one of the Westin's traditional Japanese rooms because I wanted my fiance to experience the feel of sleeping on tatami mats. The rooms lived up to the traditional feel but unfortunately, it was...

7Thank Tornadobx

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Additional Information about Kasuien

Address: Sanjo Keage Higashiyama-ku, Kyoto 605-0052, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto
Number of rooms: 20
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Hotel Style:
#107 Top resorts Hotel in Kyoto
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a Japanese room only if its your first time and you don't have kids with you, and don't need a desk to work.”
  •                   Very small Japanese bathroom and 'tub'
Azran1, 1 Jan 2013 | Read review
“Better to book an upgraded room than just a standard for modern rooms, or make sure of newly renovated rooms. It's a large hotel, so it's better to be nearer to the main building elevator.”
  •                   Japanese bath in the room
  •                   typical Japanese decoration in the room
KJS1121, 1 Jan 2013 | Read review
“Avoid the Japanese wing where the rooms are dated.”
  •                   Entry area of room
  •                   Windows from the bedroom
  •                   Room set up for the day (without futons)
Tanagan, 29 Jul 2012 | Read review
“japanese tatami rooms - no question”
  •                   at night the table goes and good mattrasses are put down here
  •                   entering the room
  •                   tatami room
HOItravel, 5 Jan 2012 | Read review
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