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Matsubaya Inn

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Ryokan 
Certificate of Excellence
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1 room 2 adults 0 children
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Matsubaya Inn
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484 Reviews from our TripAdvisor Community

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Showing 340: English reviews
Helen, Georgia
Reviewed 2 days ago NEWvia mobile

Staying at a Ryokan was going to be highlight of my first visit to Japan. My room is severely dated 1970's yellowed plastic tub and bathroom. There is major construction that was not mentioned when I booked. So no Onsen baths, no meals. I have severe arthritis and require hot baths. I tried taking a bath in room this morning...

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Helpful?
Thank Donelson84
Adelaide
Reviewed 3 days ago NEWvia mobile

We have just stayed at this Inn and would definitely recommend if you're looking for a Japanese experience in the way of accommodation, culture and history. The inn is over 130 years old and has remained in the same family ever since. The staff are extremely helpful, polite and courteous. The room is fairly simple yet quaint and absolutely gives...

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Thank Corina J
Perth, Australia
Reviewed 2 weeks ago

I stayed in a single Japanese style room on the third floor. This ryokan was excellently located - about 5 minutes walk from Kyoto or Gojo station. The room was very clean. I am an extremely light sleeper, but I wasn't bothered by my neighbours at night. I did wake up to either the neighbours or cleaners talking in the...

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Thank Sian M
Sydney, Australia
Reviewed 12 January 2017

The family run Inn is great, with friendly staff and owners. Simple, but tasty breakfast. Good location to many major attractions BUT if you want a good nights sleep consider the traditional paper thing walls. Snoring and talking from other rooms made it difficult to sleep. The floor sleeping though was comfortable, but wouldn't suit everyone. Good for a night...

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2Thank brett k
Singapore, Singapore
Reviewed 4 January 2017

We stayed type B Japanese style room , ensuire bathroom. Dim lighting, tatami, futon, traditional Japanese decor, tea set & cosy size all makes our room calm & restful place to return to happily every night. We especially love the balcony. It is tiny but cosy. There are 2 comfortable chairs to relax & enjoy a cup of green tea...

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2Thank hijacque
Mukilteo, Washington
Reviewed 29 December 2016

This inn is a few easy blocks walk from the main train station. We had a "western" style room (room 505) and found it very clean and comfortable. Though considered western, it still had an interesting Japanese vibe to it, including a Japanese style bath. Breakfast was basic, but served with a smile and chit-chat with other guests. Nothing fancy...

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Thank BeverlyRae
Reviewed 26 December 2016 via mobile

Trying to find accommodation in Kyoto (or most of Japan!!) for odd-sized groups like our family of 5 is a real challenge. Most budget-friendly hotels only fit 2 to a room with no allowance for an extra bed. So the Matsubaya Ryokan was a real gem for us. Conveniently located about 10minutes from the main Kyoto JR station, and 25min...

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1Thank Clement T
Dublin, Ireland
Reviewed 23 December 2016

Stayed for 3 days.very clean place but what stood out was the staff: Koychiro,Toshi and Budi..we had 100 questions to ask they patiently answered all. Rooms are clean and well appointed, they provide a paid bfst service that sets you up for the day. about 10 min walk from Kyoto central station

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Thank unnirkrish
Hong Kong, China
Reviewed 10 December 2016

We stayed in this Inn last last month. This is the third time we used this inn as our base for visiting Kyoto. The best reason for staying in this hotel is its closeness to the Kyoto Train Station. The rooms are OK. They are clean but in Japan, this is the basic requirement. We stayed in the so called...

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Thank KWC2012
Melbourne
Reviewed 26 November 2016

We were looking forward to the ryokan experience and left disappointed. I will agree with the other reviewers that the staff are very welcoming and friendly however considering you pay the equivalent for a nice hotel you expect a certain standard. Our room was 201 which is first floor and facing the road. While it doesn't seem busy, if you...

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3Thank Madbenjoel

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Staying in Shimogyo-ku

Neighbourhood Profile
Shimogyo-ku
Shimogyo-ku is centered around the busy train hub, Kyoto Station. A nexus for commerce, shopping, dining, and hotels, the Shimogyo-ku area is infused with tourists and local business travelers, making it a competitive location for ever-new commercial structures. The shops and cafes here are chic and trendy, as a result, with many recognizable chains. Commuters flood the Shimogyo-ku area twice a day, and with Kyoto Station itself being a modern mega-complex and an architectural marvel, this neighborhood is one of the most contemporary and energetic areas that the city has to offer. Buildings here look futuristic, and huge department stores, shopping arcades, and public meeting spaces provide every possible convenience. It is also nearly the only place in Kyoto where rooftop dining and socializing is available, completing its modern tone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Matsubaya Inn

Address: Higashinotoin Nishi-iru, Kamijuzuyacho-dori, Shimogyo-ku, Kyoto 600-8150, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > Shimogyo-ku , Kyoto Station
Price Range: $168 - $636 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Matsubaya Inn 3*
Number of rooms: 11
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Also Known As:
Matsubaya Hotel Kyoto
Hotel Style:
#11 Top resorts Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Matsubaya Inn staff and other travellers.
7 questions
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singapore
Perth, Australia
23 days ago
Singapore, Singapore
10 months ago

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Questions? Get answers from Matsubaya Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect too many hours of sleep.”
 of 5 bubbles 73brettk, 11 Jan 2017 | Read review
“Western style still has a Japanese feel.”
 of 5 bubbles BeverlyRae, 29 Dec 2016 | Read review
“Avoid the Japanese style rooms.”
 of 5 bubbles KWC2012, 10 Dec 2016 | Read review
“Don't take 201!”
  • Linen quality
 of 5 bubbles Madbenjoel, 25 Nov 2016 | Read review
“Just don't stay here.”
 of 5 bubbles tp19492016, 4 Nov 2016 | Read review
5 of 5