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Mitsui Garden Hotel Kyoto Sanjo

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478 Reviews from our TripAdvisor Community

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Showing 196: English reviews
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Hong Kong
Reviewed 1 week ago NEWvia mobile

Great little hotel convenient for subway, Nishiki market, Teramachi and Gion. Lovely Japanese breakfast each day. Rooms are small but immaculately clean and we all loved the onsen. Front desk service is unfailingly polite although the English spoken and understood is not always perfect. We'd very probably stay here again if we visited Kyoto.

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Thank jscHongKong
Reviewed 1 week ago via mobile

The Mitsui garden is a perfect place to plan your tourist trips in Kyoto. It is located two minutes walk from the subway station. Rooms are clean and service is good. As usual in Japan the rooms are tiny. Summing up this place can be recommended.

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Helpful?
Thank Naibaf C
MGHKSRoom, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your precious feedback. We are pleased to hear that you were satisfied with our location. As you mentioned, we are located in middle of the city and there are some convenience transportations within walking distance from our hotel. However, we are...

Changzhou, China
Reviewed 2 weeks ago

Relatively small rooms but modern and very clean. The Hotel has a nice public bath with a very large Jaccuzzi Breakfast is a good mixture between Japanese and Western and the Restaurant overlooks a nice courtyard Good location and close to Subway Station

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Thank Swissfoodie
Cedar Hills, Utah
Reviewed 3 weeks ago

The hotel was nice and in a good area but the rooms were super small and the bathroom was very small. I felt like I was in a cabin on a cruise ship. Even the doors to the bathroom were like a cruise ship. It was clean and it was fine because we were there mainly just to sleep since...

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Thank Krissie B
MGHKSRoom, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to provide us with your warm-hearted feedback. Our convenient location is definitely one of our selling points. We have received so many positive comments from thousands of our guests in the past on our well-equipped public bath which has a superb traditional Japanese...

San Francisco, California
Reviewed 3 weeks ago

Off the street but central to subway and bus lines, the Mitsui Garden is a solid place for a reasonable price. The rooms as you can imagine are small but comfortable. Across the street is a Starbucks (that opens at 7am - sorry early risers!) but the restaurant in the hotel (Japanese buffet opens at 630am). The concierge and staff...

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Helpful?
Thank Raul T
MGHKSRoom, フロント オフィス マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you very much for staying at Mitsui Garden Hotel Kyoto Sanjyo. Our hotel is located near the "Karasuma Oike" subway station so that it is easy for any guests who coming for business, traveling and shopping. This point could be one of the advantegases for many guests. It is our great plesure that your stay at our hotel could...

Reviewed 4 weeks ago

This hotel is located close to subway, produce market and shops. It is a good jumping off spot for site seeing. There is a public bath - but limited to one pool in the one that i went to. There is nothing exceptionable about this hotel - but nothing bad to say either.

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Thank wwwt56
MGHKSRoom, マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and providing your valuable comment. We are centrally located and the exit no.6 of Karasuma-Oike subway station is within the walking distance, just one minute walk. Our useful location also facilitates you to have easy access to various directions in town. Based on this, it is our great pleasure...

Toronto, Canada
Reviewed 4 weeks ago via mobile

After previously staying in Mitsu Garden Ginza Premier in Tokyo we expected similar very small rooms. We were pleasantly surprized to find relatively bigger rooms, however, zero storage space. Breakfast is not included in the price. It's okay, combination of Japanese and Westetn cuisine. Probably 'the best you can get' in a hotel but don't expect a 'wow' breakfast.

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Thank YNMtoronto
MGHKSRoom, 支配人 at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to give us your valuable comment. We are so pleased to hear that you were very satisfied with our room.However, we are sorry to hear that you could not satisfied with our breakfast which is served as a buffet style. We have several choices like...

Reviewed 12 March 2017 via mobile

We have been charmed and impressed by the level of sophistication and refinement customer service reaches in Japan. However our experience at Matsui Garden has been an exception to the rule when it comes to outstanding customer care in this country. We have experienced our worst incident in this hotel and have been appalled by how things have been handled....

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Thank Stephanie C
MGHKSRoom, マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you very much for sharing your feedback regarding your stay with us at Mitsui Garden Hotel Kyoto Sanjo. We are shocked and disappointed to learn about your experience during your recent stay. Please allow us to express our deepest regrets to learn how you felt and disappointed after staying with us. We have had numerous internal meetings to address...

London, United Kingdom
Reviewed 25 February 2017

We stayed here 4 nights and were very satisfied. The staff were friendly, room was small but cosy. It is very quiet, clean, and very close to the main shopping area of Kyoto. Also it can be reached easily by public transportation (subway station is 2 minutes away). Many restaurants in walking distance

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Thank Leleh82
MGHKSRoom, マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to share your precious feedback. We are grateful to hear that you were very satisfied with our location which has got lots of reputation so far. As you mentioned, there is many bus stops aroud our hotel so that you could easily access to most...

Washington DC, District of Columbia
Reviewed 17 February 2017

Great hotel for the price. You can't beat the location and price! It was very clean and the staff was very helpful. The onsen downstairs is awesome with a view of a small cozy garden! Rooms were not that small compared to other hotels in Japan.

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Thank SmoogeyBoogey11
MGHKSRoom, マネージャー at Mitsui Garden Hotel Kyoto Sanjo, responded to this review

Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Sanjo and taking the time to provide us with your warm-hearted feedback. Our convenient location is definitely one of our selling points. We have received so many positive comments from thousands of our guests in the past on our well-equipped public bath which has a superb traditional Japanese...

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Staying in City Center

Neighbourhood Profile
City Center
No district of Kyoto is quite as representative of its blended nature as the City Center. By day, the covered shopping arcades along Kawaramachi and Shijo Street bring deal hunters and fashionistas out in droves to peruse the clothing, accessories, gifts, and home goods offerings. When it grows dark, the City Center is a hip spot for nightlife, alive with bars and clubs. A trendy culinary scene and an abundance of local watering holes give the Center its youthful vibrancy. In contrast, the quieter areas of the City Center seem a world away, shielded from noise by the foliage of the public gardens and zen spaces surrounding the area's shrines, castles, and the Imperial Palace. These ancient and sacred spots are seamlessly folded into the scenery, providing a respite from the energy of the city, but close enough to put you directly back onto the pulse of the city when you're ready.
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
While conveniently located just one minute away from a train station, Mitsui Garden Hotel Kyoto Sanjo is hidden away off the main road. The Japanese garden that can be viewed from the lobby is the former site of a water stream garden and has been reproduced with excavated garden stones and boulders. The hotel is perfect for rejuvenating yourself while taking in a sense of history. Sanjo Street is lined with stylish shops and traditional shop/home buildings that are sure to delight visitors of all ages. Stretch out your arms and legs for a leisurely bath while gazing at the water stream garden to ease the fatigue of the day.This is open until 1:00 late night, so you can use it even after a late arrival. ... more   less 

Additional Information about Mitsui Garden Hotel Kyoto Sanjo

Address: 80 Mikuracho, Nishiiru, Karasuma, Sanjodori, Nakagyo-ku, Kyoto 604-8166, Kyoto Prefecture
Region: Japan > Kinki > Kyoto Prefecture > Kyoto > City Center , Kawaramachi / Karasuma / Shijo Omiya
Price Range: $138 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mitsui Garden Hotel Kyoto Sanjo 3.5*
Number of rooms: 169
Reservation Options:
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Also Known As:
Mitsui Garden Hotel Kyoto
Hotel Style:
#20 Business Hotel in Kyoto
#22 Romantic Hotel in Kyoto
#25 Family Hotel in Kyoto
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Questions & Answers

Here's what travellers have asked, with answers from Mitsui Garden Hotel Kyoto Sanjo staff and other travellers.
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Questions? Get answers from Mitsui Garden Hotel Kyoto Sanjo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms we occupied were the same. Very small”
644nevillef, 20 Sep 2016 | Read review
“Book a family room if you have 3-4 in your group. The room is very spacious and comfortable.”
ShelleyYam, 5 Jan 2016 | Read review
“Very good wifi service.”
quietdepths, 4 Dec 2015 | Read review
“We stayed in the 5th floor in a superior room at then end of the corridor”
4agnetal, 26 Oct 2015 | Read review
“Book early”
EELSM, 6 Aug 2015 | Read review
5 of 5