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Hotel JAL City Nagano

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Hotel JAL City Nagano
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473 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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Waimanalo, Hawaii
Reviewed 5 weeks ago via mobile

I injured my snowboarding and didn't have anyone with me to help. They took my 1am phone calls graciously and even found someone that spoke English. They promised to find me a taxi and crutches. When I called for an update at 7am and food, they don't have room service, they went to the store to get me food. In...

1Thank maemae16
JalcityNagano1221, Front Office Manager at Hotel JAL City Nagano, responded to this review

Dear Maemae16-sam, Thank you for your comment. We hope this finds you feeling much better. We always welcome you to visit us again. Best regards, Front Office Manager

San Antonio, Texas
Reviewed 29 December 2015 via mobile

My wife and I were coming down from the mountains at Shiga-kogen, just NW of Nagano and needed a place to stay for one night. Great price, good amenities and perfect location. Less than .5 miles from Nagano station. ¥730 taxi ride or easy enough to walk. Near many restaurants, pubs and shops. In-room WiFi was fast. Room was small,...

Thank K-dog68
Reviewed 28 December 2015 via mobile

We have stayed here twice now and found its location convenient and room excellent. Has an good breakfast buffet and an excellent view of the outlying mountains. Just 5 minutes walk from the station and in the main street that leads to many attractions and food!

Thank Ken W
Vail, Colorado
Reviewed 24 December 2015

This hotel has excellent location;, shops, bars, restaurants around, pleasant staff, room was clean, modern decoration, very good amenities, comfortable bed. Hotel halways nicely decorated as well. I enjoyed every moment of my stay.

Thank Zeljka196
Sydney, Australia
Reviewed 9 October 2015

Good night's sleep, different types of pillows; a standard soft pillow, and a thicker pillow that has a soft side (western style), or turn it for buckwheat. Can enjoy the outside air with the window open during the day, as it is a quieter location. Get a DOUBLE, the economy double is really single or semi double at most, only...

Thank 880laurence
Tokyo, Japan
Reviewed 15 September 2015

Booked via Rakuten for 2 nights 15,000 yen per night. Breakfast included and a JAL cup noodle per person per night. Very nicely situated for Zenkoji temple walkaround. Supermarket near by. Slightly far away from Nagano station if you have many luggages. Their award winning breakfast didn't do it for me, I'm afraid. The worrying factor was that they seem...

1Thank fortysomethingmale
Tokyo Prefecture, Japan
Reviewed 1 May 2015

Staff miss often. Room is not wide. Just a Hotel. About breakfast, it seems there were so many kind of dishes. But actually, they were almost seasonings. Of course, I know that NAGANO is famous for MISO. But too many beans. They expect to eat them and rice together to us. Beans, beans, beans.......and dried seaweed,Natto, root vegetables mix etc....

3Thank ferretMAMA
Melbourne, Australia
Reviewed 20 November 2014

The rooms here are small but very clean and serviceable. The breakfast buffet will suit most tastes. The staff were very helpful with our questions. It feels like the hotel has not been updated since the Olympics and is due for a renovation, but old does not equate with shabby and we enjoyed our stay here.

1Thank Timothy O
Atlanta, Georgia
Reviewed 14 October 2014

The rooms are pretty small and tight. It is in a good location just down the street from the Senkoji temple. Good restaurants nearby. Staff were pleasant. Breakfast was an odd fusion not traditional Japanese.

1Thank Dan_Lillian
London, United Kingdom
Reviewed 28 April 2014 via mobile

Built for the Nagano Winter Olympics the JAL is starting to feel its age. We overnighted so we could check out the amazing snow monkeys nearby (a must do and worth the hike). Rooms tiny. We've spent two weeks in Japan and the tiniest yet. Could barely turn around in the bathroom and the bed was hard work for two.

1Thank thompr12

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel JAl City Nagano, has 16 stories above ground. It provides 242 guest rooms, including non smoking options and internet availability. You will enjoy a fine view from your room of the landscape such as Zenkoji temple and the Northern Alps. The hotel has four banquets halls including a sky banquet-room available for party or wedding use. It is situated on the Central Street of Zenkoji Omote-sandou in Nagano city. For business travelers the hotels is conveniently located; a 7-minute walk from the Nagano Station and 5-minute walk from the governmental offices and a business center; and for tourists, it provides easy access to noteworthy sites; a 15-minute walk to Zenkoji, National Treasure, and Higashiyama Kaii gallery. The hotel serves throughout all seasons as a base for hopping to other sightseeing areas, Obuse, Togakushi and Hakuba.. ... more   less 

Additional Information about Hotel JAL City Nagano

Address: 1221 Toigoshomachi, Nagano 380-0834, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Nagano
Price Range: $72 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel JAL City Nagano 3*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Booking.com, JAPANiCAN, Agoda, Travelocity, Ctrip TA, Rakuten and Orange Marketing Services, Japan Co., Ltd. so you can book your Hotel JAL City Nagano reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Nagano
#7 Best Value Hotel in Nagano
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell the reservation staff that this is your first time in Nagano, and they will take extra care.”
 of 5 bubbles TobyL201, 28 Feb 2014 | Read review
“Pillows are hard (as per usual in Japan). You can ask for extra pillows. You can get a power adaptor from reception. Free wi-fi in the Lobby area.”
 of 5 bubbles Gwendolyn1, 28 May 2013 | Read review
“Pay for an upgrade ¥500 per night.”
 of 5 bubbles AussieGC, 6 Mar 2013 | Read review
“Try and get a room on higher floors so that you may have a view of the mountains.”
 of 5 bubbles Eaa1947, 3 Jun 2012 | Read review
“If you can get the corner rooms, particularly on the higher floors, they have huge windows with stunning views of the surrounding mountains.”
 of 5 bubbles Mnemosyne, 20 Apr 2012 | Read review
5 of 5