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Nishitetsu Inn Shinsaibashi

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232 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Reviewed 2 weeks ago

I stayed this hotel on early April. There is not any cool air condition (only heater). Hotel staff suggests me to open window for cool temperature. However, guest room are close to highway. very noisy. English speaking is very improlite.

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Helpful?
Thank Alun K
西鉄イン心斎橋, お客様担当マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

The spring and fall seasons are the time all the staffs here are worried by the ever changing climate and temperatures day after day. Since our air conditioning system is centrally controled, it is the most painstaking job for us to decide the timing to switch from heater to cooler。Please understand that we are trying to do the best and...

SINGAPORE
Reviewed 6 March 2017

The place is clean and located very conveniently. All the counter staff are sufficiently fluent in English and are always very helpful. The hot spring is also very clean and hygienic, and provides all the necessary bath necessities.

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Thank rainbowhearts540
西鉄イン心斎橋, フロント オフィス マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Thank you for staying at Nishitetsu in Shinsaibashi. I am glad to praise us. I will do my best in future. Would the pleasant memory of the trip be possible? In addition, please stay when you come to Osaka. Nishitetsu Inn Shinsaibashi MASAYUKI HAMASAKI

Sydney, Australia
Reviewed 6 March 2017

location is why i chose to stsy in this hotel for 5nights. When i got my room it was really dusty. I felt like the staff of room service was a bit lazy in their cleaning jobs. But other than that we only returned to our hotel at night so it didn't really bother us. This hotel is located in...

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Helpful?
Thank lizmck2017
西鉄イン心斎橋, フロント オフィス マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Thank you for staying at Nishitetsu in Shinsaibashi. We troubled it regarding the cleaning. We will be careful in future. In addition, come to Nishitetsu in Shinsaibashi when you came to Osaka. We wait. Nishitetsu Inn Shinsaibashi MASAYUKI HAMASAKI

Quezon city
Reviewed 28 February 2017

The hotel has a very strategic location to the shops and restaurants we have been looking for. Unfortunately, the room was very small that my daughter and I had a hard time moving around it. Not even enough space for both of us to have our luggage stored. They dont even have a good coffee shop nor accessible vending machine...

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Thank 92ginat
西鉄イン心斎橋, フロント オフィス マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Thank you for staying at Nishitetsu in Shinsaibashi. Would the memory of the pleasant trip be possible? When you come to Osaka, please stay. I wait you. Nishitetsu Inn Shinsaibashi MASAYUKI HAMASAKI

Hong Kong, China
Reviewed 27 February 2017

good service, clean and refill daily, Good location for shopping, 3mins walk to subway, Room is too small for couple, seem more appropriate for single, Wifi is good, room got no cool air conditioning,only warm, window can be open for fresh air but a bit noise at nite

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Thank chansy_michelle
西鉄イン心斎橋, フロント オフィス マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Thank you for staying at Nishitetsu in Shinsaibashi. Would the memory of the pleasant trip be possible? When you come to Osaka, please stay. I wait you. Nishitetsu Inn Shinsaibashi MASAYUKI HAMASAKI

London, United Kingdom
Reviewed 31 January 2017

Already stayed in this hotel, but it was in May 2008. Hasn't changed much at all, still same set up, but it's all I needed. I partically chose this hotel for price and great location, walking distance to subway stations, Shinsaibashi shopping, restaurants and bars. This area is the entertainment district and best for nightlife and shopping, the undercover walkway...

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Thank SophieCalifornia
西鉄イン心斎橋, お客様担当マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Hi, SophieCalifornia Thank you so much for coming back and choosing us again. Your comment has explained much of our hotel and our environment, and there is not much information left to add but one thing about our check-out time. Our regular check-out time is 10:00 a.m. but if you obtain our Nishitetsu Hotel Group loyalty program membership card, you...

Hong Kong, China
Reviewed 30 January 2017

Location is good, just nearby Exit 7 of Shinsiabashi station, means you can shopping and eating everyday in Shinsiabashi, Namba without transportation. The room is clean and tidy, eventough washroom is very clean. But room size is smaller, only can open one suitcase on floor. Staff very nice and helpful. I have a good trip in Osaka.

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Helpful?
Thank Mi L
西鉄イン心斎橋, お客様担当マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Hi, Mi L, thank you so much for staying at Nishitetsu Inn Shinsaibashi and saying our room clean and tidy. We will tell that to our hard-working housekeepers. As you say, from our hotel you can do most of the activities like sightseeing, shopping and eating without using transportation. The famous Dotonbori and Glico neon sign is just about 10...

Hong Kong, China
Reviewed 26 January 2017

It is a nice choice for budget travel if you just plan to stay for a few days. The staff are friendly & helpful. The location is very convenient. But there is an issue with the mattress, it is too firm...

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Thank wswdoris
西鉄イン心斎橋, お客様担当マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Hi, wswdoris Thanks for your comment. We are glad to hear you say our hotel location convenient, and we hope you had spent a great time in Osaka. It's ashame that only our mattress is your issue. We wish we could have done something about it, like adding some bed pads underneath. Anyways, we hope you will come back if...

Hong Kong, China
Reviewed 24 January 2017

Room was too small. There is no air conditioning services in winter and it may be hot at night. The highway is very close. Last time, seems that there were some illegal car racing events happened. It was nosiy But so far the cleaningness was good.

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Thank kaa1992
西鉄イン心斎橋, お客様担当マネージャー at Nishitetsu Inn Shinsaibashi, responded to this review

Hi, kaa1992 Thank you so much for staying at Nishitetsu Inn Shinsaibashi and taking your time for reviewing our hotel. We are sorry that we did not explain well about our air-conditioning system when you checked-in. It's centrally controled and you cannot switch from warm to cool at this time of year. You only have a warm air but you...

Bkk
Reviewed 20 January 2017

The hotel is located at Shinsaibashi which is not far away from shopping center (Gulico) and subway station. It's also provide free ice on 4th floor. Nice staff especially thai staff, she is very helpful.

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Helpful?
Thank Pui K

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
3-minute walk from the Shinsaibashi Subway Station Dotonbori (glico sign) and Namba area within walking distance direct subway connection(Midosuji-line) to Shin-Osaka, Umeda, and Tennoji About 30 minutes to USJ(subway and JR lines) free-WIFI in all guest rooms air purifier and humidifier also equipped in all rooms ... more   less 

Additional Information about Nishitetsu Inn Shinsaibashi

Address: 1-15-12 Nishishinsaibashi, Chuo-ku, Osaka 542-0086, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Price Range: $113 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Nishitetsu Inn Shinsaibashi 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Nishitetsu Hotel Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Nishitetsu Inn Shinsaibashi staff and other travellers.
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Questions? Get answers from Nishitetsu Inn Shinsaibashi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would not recommend this hotel”
92ginat, 28 Feb 2017 | Read review
“Ask for quiet room at end of corridor, not close to lift”
  • Standard single room with desk area
  • Single bedroom standard size
  • Bathroom includes bath with shower
SophieCalifornia, 30 Jan 2017 | Read review
“East rooms overlook freeway, but windows block any noise.”
timothyo727, 20 Nov 2016 | Read review
“Semi double room”
, 10 Jul 2016 | Read review
“If you get directions from the train station to the hotel it will make it a lot easier for you”
LanceM751, 2 Jun 2016 | Read review
5 of 5