Excellent hotel, location was great, easy to get by, train station was only five minutes away, reception was helpful and good in English and house keeping is thumbs up for 100%. Highly recommend. Convenience shops were nearby.
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Room was excellent with a wonderful view of Osaka Castle. Service was wonderful from the reflexology treatment to the shops below in the mini mall. Breakfast was either Japanese or American, I had a bit of both, excellent assortment on the buffet tables. The hotel...More
If you take the fact that this hotel is old for granted, this is a nice hotel. Cozy, and quiet location with nearby subway stations to almost every direction in Osaka. Amazed by gentle staff members and the variety of breakfast buffet!
We stayed as a couple in October 2017. It is situated close to Osaka castle but there are no shops / restaurants nearby. The hotel presents as a huge business type complex. The vast reception area is surrounded by posh shops and a bar and...More
We stayed here twice whilst in Osaka wither side of visiting Kyoto. The Hotel is very smart and all the staff were very helpful and we really enjoyed our stays.Top tip before you arrive would be to apply for New Otani membership as this provides...More
"Be reasonable and polite. I asked for a car to pick me up at the airport, nice after a long flight..."
"As at October 2017, there is building work beside the hotel with cranes to spoil the view of Osaka castle..."