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The Westin Osaka

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Traveller (813)
Room & Suite (630)
Dining (106)
Overview
  • Excellent40%
  • Very good43%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“shuttle bus”(52 reviews)
“heavenly bed”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,328)
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481 results
Traveller rating
190
174
81
22
14
Traveller type
Time of year
LanguageEnglish
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190
174
81
22
14
Show reviews that mention
All reviewsshuttle busthe umeda sky buildingheavenly bedamadeus restaurantcorner suitethe executive loungeshuttle serviceumeda stationjapanese servicebreakfast buffetjapanese standardsstayed two nightsan upgradeinternet accessspacious roomminute walkrooms are big
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1 - 5 of 481 reviews
Reviewed 5 days ago

Great customer service, Hotel staff are excellent great/spacious rooms one of the nicest Westin I have stayed in nice location and it has a really nice backyard garden with trees/waterfalls/koi ponds We had a super awesome view from the room for the "Abeno Karukas" which...More

Thank Jennifer S
Reviewed 1 week ago via mobile

Rooms were nice and the breakfast buffet spread was good too. They have their in house massage Service which was excellent. Highly recommend after a very tiring day, it helps to relax and get a nice sleep. They have their shuttle bus service also to...More

Thank NikitaSachinShah
Reviewed 2 weeks ago

Hotel ans staff are excellent - no issues there However i have never had to pay to use the facilities such as the gym, pool etc... at any hotel i have stayed in world-wide much less a 5star hotel. I expect this to be a...More

Thank Sakura S
Response from Team E, Manager at The Westin OsakaResponded 2 weeks ago

Dear Violet S sama, Thank you very much for staying at the Westin Osaka during your visit to Osaka. Also, thank you for your valuable comments. We are regret to hear that you had an unpleasant experience during you stay. We would share your comments...More

Reviewed 3 weeks ago

I would have no hesitation in recommending or returning to this hotel. Very good hotel with a great location very near JR Osaka station and shopping complex (no shortage of food outlets there). Our room a superior double (40m2) very large by Japanese standard was...More

Thank Pascal S
Reviewed 4 weeks ago

My friend and I booked the Westin-osaka 3 days in net. We got a room which has very beautiful view . We had to check out in morning very early and we got many helps from a sweetie Chinese staff Ms Chin? She helped us...More

Thank 27,022,170
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$199 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#13 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$199 - US$464 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#13 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (813)
Room & Suite (630)
Dining (106)
Pool & Beach (4)
Amenities (59)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
yeol2018
18 April 2018|
AnswerShow all 7 answers
Response from Team E | Property representative |
Thank you for your inquiry. There are Airport limousine bus from the Westin Osaka to Kansai International Airport. Schedule is 7:28 8:18 10:38 11:18 12:23 14:53 16:58 It takes about 70min and ticket is 1550JPY (Child is... More
0
Votes
Google Translation
Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
mikefred6465
17 June 2017|
AnswerShow all 4 answers
Response from Connie F | Reviewed this property |
There's safety box in Club Room. I guess there are safety boxes in other types of room as well. Westin is a famous brand hotel, they provide good services.
1
Vote
Room Tips
"book rooms on higher floors if possible to get better views. ours on 22nd floor had river and city views."
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"any high floor"
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"If you're lucky enough to be a lady ;) there's an exclusive ladies' floor (23rd): very quiet with..."
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"higher level"
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