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The Westin Osaka

1,301 reviews
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Traveller (767)
Room & Suite (621)
Dining (106)
Overview
  • Excellent40%
  • Very good44%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“shuttle bus”(53 reviews)
“heavenly bed”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,301)Write a Review
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13
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All reviewsshuttle busthe umeda sky buildingheavenly bedamadeus restaurantfloating gardenthe executive loungecorner suiteshuttle serviceumeda stationjapanese servicejapanese standardsstayed two nightsan upgradebreakfast buffetinternet accessminute walkbig room
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1 - 5 of 469 reviews
Reviewed 4 days ago

Room: Standard classic Room. Furniture is old but the room is clean. Service: Staff are courteous with big smiles always, and will bow and help to press elevator button to save your time. Perm (hope I remembered his name accurately) noticed that my mother is...More

Thank notbad2017
Reviewed 3 weeks ago via mobile

Spent 3 nights during our annual family trip. The room is very big. Spacious and clean. Shuttle bus to Osaka train station is convenient and also have limousine bus to the airport. So for those who finished shopping a lot at Osaka and don’t want...More

Thank InaLui
Reviewed 3 weeks ago

地點極太方便!接駁車到大阪車站只到晚上十時! 附近什麼也沒有! 沒有wifi沒有USB, 2x LCD thick TV, U cant see from your bed for sure. Slippers so tiny, I cant even sqeeze in. Lamps need turn off one by one, go play find switch with them. 成間酒店so ugly, 大堂so small, check in location has a...More

Thank Raymond L
Response from Team E, Manager at The Westin OsakaResponded 3 weeks ago

Dear Raymond L-sama, Thank you very much for your staying at the Westin Osaka during your visit to Osaka. Also, thank you for your valuable comments. We are regret to hear that you had unfovored experiences during you stay. We would share your comments among...More

Reviewed 17 January 2018 via mobile

The access is in Japanese and no automatically. Impossible to get it. The Hotel is good, but this fact bothered me a lot. Breakfast ok, bed ok, everything ok, but WiFi access should be easy to the guests. In my opinion they should made some...More

1  Thank Alice888888
Response from Team E, Manager at The Westin OsakaResponded 19 January 2018

Dear Guest, Thank you very much for your staying at the Westin Osaka during your last visit to Osaka. Also, thank you for your valuable comments. Regarding to the WiFi access, if you rent a device in Japan with Japanese OS, instruction is only available...More

Reviewed 16 January 2018

This is a magnificent hotel. The location is close to Osaka station and to make it even easier the Hotel provides a shuttle bus service to Osaka station that runs every 15minutes. The rooms are spacious and clean, the bathroom was fine with the shower...More

2  Thank CliffordLobb
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$203 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$203 - US$505 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Osaka
#10 Family Hotel in Osaka
#11 Luxury Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (767)
Room & Suite (621)
Dining (106)
Pool & Beach (4)
Amenities (59)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Margie H
11 July 2017|
AnswerShow all 6 answers
Response from BrianTaylor9 | Reviewed this property |
They did it for me when I stayed so it's just a matter of asking nicely.
1
Vote
mikefred6465
17 June 2017|
AnswerShow all 4 answers
Response from Connie F | Reviewed this property |
There's safety box in Club Room. I guess there are safety boxes in other types of room as well. Westin is a famous brand hotel, they provide good services.
1
Vote
Weng Chun H
27 May 2017|
AnswerShow all 2 answers
Response from Norhayati M | Reviewed this property |
yes I think they can if u book in advance stating your situation. We had our son with us staying in a room.. they provided extra bed for my son. I hope this help and have a nice stay. Osaka staion is about 15 mins walk from... More
1
Vote
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12345610
Room Tips
"higher level"
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"Get the rooms facing the Umeda Sky Building, is pretty nice or one that faces Umeda Station!"
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"High quality of the hotel facilities and customer services"
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"Always ask for top floor"
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