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The Westin Osaka

Booking.comUS$174*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$207*
US$174*
US$207*
US$175*
US$207*
US$174*
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The Westin Osaka
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1,086 Reviews from our TripAdvisor Community

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Showing 395: English reviews
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Hong Kong, China
Reviewed 1 week ago NEW

Nice clean room, good service and pick up from the train station. However, checkin time at 2pm is later than I would have expected and attempting to charge for use of the hotel swimming pool was a big disappointment.

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Helpful?
Thank ColonelEast
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your staying at the Westin Osaka. Also, thank you for your valuable comments. We are regret to hear that you are not satisfied in some of the aspects of our services. We would try ro improve our services and facilities including the points you have indicated as much as possible we could then, your continued...

Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 30 November 2016

Our stay at Osaka Westin was a great experience. The first encounter at check in counter was fantastic, they gave my little daughter a little amenities pack with slippers of her size, toothbrush and face cloth. It's only a little thing, but she was ecstatic. It demonstrated the care and thoughtfulness they put into each guest. The room was modern...

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Helpful?
3Thank Jolie
About Hotel's Favourite Review
White Rock, Canada
Reviewed 1 week ago NEW

Pros: Very Large Spacious Rooms, Comfortable Beds Cons: Location is a little removed (10 minuted was) from the Centre, Decor needs refreshing I stayed at the Westin 15 years ago when it was a top class hotel; with large rooms and modern decor. It seems as though they haven't updated since then, and the rooms show the wear and tear....

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Helpful?
Thank LucBjorn
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. We are regret to hear that you are not satisified in some of the aspects during your stay. We would try to improve our servieces and facilities more and more including your indicated points to make our...

Johannesburg, South Africa
Reviewed 1 week ago via mobile

Well kept rooms. Spacious and luxurious. Situated close to the Osaka station. They have a complimentary shuttle service to and from the station. There are restaurants in the area. Complimentary wifi only very slow connectivity. Would stay there again if traveling to Osaka.

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Helpful?
Thank DB1076
Reviewed 1 week ago

The room I had was the largest hotel room I have ever had in Japan. And the bathroom was amazing with a lot of marble and granite. Hotel staff are courteous and polite and rooms are clean. If you are on a budget, you can find lower priced hotels Higashi Umeda.

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Helpful?
1Thank Hunter k
Dublin, Ireland
Reviewed 1 week ago via mobile

The hotel is lovely from arrival and to entering the room the staff are nothing but friendly and attentive. During the check-in process we dealt with around 5 people all doing something slightly different. The room is very spacious, with comfortable beds and interactive controls for lights and curtains (these didn't work in our room) but presume they do in...

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Helpful?
1Thank gareth_999
Thessaloniki, Greece
Reviewed 1 week ago

The hotel was pretty nice. They have a free shuttle to the Umeda train station which makes up for the location being a bit further away from the train lines. Did not see the gym/restaurant etc but the room was fairly solid (big bathroom, clean etc).

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Thank MichaelJT19
Melbourne, Australia
Reviewed 2 weeks ago via mobile

Stayed 2 nights and were treated with real care and attention. Staff will assist you with everything and always smiling. Room had wonderful view of Osaka and next to Umeda tower which looks fantastic at night

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Helpful?
Thank Diane C
Manila, Philippines
Reviewed 2 weeks ago via mobile

We stayed at a female only occupied floor. The room that was given to us was super luxurious. the bed has the right firmness and variety of pillows to choose from. I didnt expect our room to have extra amenities such as a little steam machine, air humidifier. Overall we loved our stay here.

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Helpful?
Thank Dodoyman10
Singapore, Singapore
Reviewed 2 weeks ago via mobile

Let's not get this wrong. This is a very good hotel and if you are staying here then there really is nothing wrong with it. What let's it down is that it is not located close to a train line which in Japan is everything. You can walk 10-15 minutes and be in umeda area which is fine for most...

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Helpful?
1Thank BrianTaylor9
Team E, Manager at The Westin Osaka, responded to this review

Thank you very much for your choosing the Westin Osaka for your last visit to Osaka. Also, thank you for your valuable comment. Access to the station would be improved much better in the near future as the development of the Northern area of Osaka station would have been proceeded then, your patience for a little while would be very...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Amadeus
Amadeus
Cuisines: Italian, International
Lobby Lounge
Lobby Lounge
Cuisines: Cafe
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about The Westin Osaka

Address: 1-1-20 Oyodonaka, Kita-ku, Osaka 531-0076, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka > Osaka Station / Umeda
Price Range: $261 - $625 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Osaka 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
The Westin Osaka Hotel Osaka
Westin Osaka
Osaka Westin
Hotel Style:
#6 Spa Hotel in Osaka
#13 Luxury Hotel in Osaka
#16 Family Hotel in Osaka
#27 Business Hotel in Osaka
#30 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Osaka staff and other travellers.
26 questions
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Questions? Get answers from The Westin Osaka staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose higher floors facing the Osaka city Skyline”
AngelwWings, 6 Apr 2017 | Read review
“High floor rooms have a nice view over the city”
524jamesd, 17 Mar 2017 | Read review
“Try and get a free upgrade to corner suite”
Drivinghomeforxmas, 20 Feb 2017 | Read review
“703 for a Japanese experience.”
nerdilingus, 1 Feb 2017 | Read review
“it doesn't matter”
kevinlL1240MG, 3 Jan 2017 | Read review
5 of 5
Booking.com
US$174* /night
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Westin.comUS$175
Hotels.comUS$174
TripAdvisorUS$174
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Prices are for 1 room, 2 adults
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