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The Ritz-Carlton, Osaka

1,951 reviews
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Traveller (1380)
Room & Suite (777)
Dining (299)
Overview
  • Excellent69%
  • Very good23%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“the club lounge”(51 reviews)
“herbis plaza”(15 reviews)
“beautiful hotel”(28 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Ritz-Carlton, Osaka
Special Offer: Original Sake Amenity
Hotel packages
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,951)Write a Review
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All reviewsthe club loungeherbis plazabeautiful hoteleuropean styleturn down serviceunderground passageconcierge staffcorner roomjunior suitebusiness triprooms are spaciousnespresso machineairport busstayed nightsbreakfast buffetumeda areaumeda station
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1 - 5 of 715 reviews
Reviewed 2 days ago via mobile

I had the privilege of staying at The Ritz- Carlton, Osaka on a business trip to Japan. I was looked after from the time I called in & requested for a transformer inside my room for an equipment from Singapore which I need to make...More

Thank janc971
Reviewed 3 days ago via mobile

The restaurants, bar and other public area are gorgeous! Though the hotel room was lovely it was a level below the standard of the public area. Location is great, just 5mins walk to a station which goes directly to the center, Namba.

Thank MillieB31
Reviewed 5 days ago via mobile

My husband and i visit this hotel annually because of the top quality service and the guaranteed 5 stars room & amenities. We’ve stayed on the Club floor for 4 nights earlier this week and we’re so overwhelmed by the excellent and thoughtful services offered...More

Thank Lovetravelfatcat
Response from Kevin S, Manager at The Ritz-Carlton, OsakaResponded 3 days ago

Dear Lovetravelfatcat: Thank you very much for visiting us again at The Ritz-Carlton, Osaka and also for your repeat review on our hotel and services. It is always heartwarming and gratifying to read about the WOW stories created by our Ladies and Gentlemen. In this...More

Reviewed 1 week ago via mobile

First time here and last time too. Wouldn’t say it is a bad hotel. Service was ok, ..just like any other hotel where you get the same ol’ same ol’ treatment. The hotel kept its old feel , though I have encountered more modernized Ritz...More

Thank Zuee75
Response from Rory S, Manager at The Ritz-Carlton, OsakaResponded 5 days ago

Dear Zuee75, Thank you for taking the time to write a review on TripAdvisor and sorry for not meeting your expectations or making a positive impression during your stay. We are always looking to improve and refine our service and feedback is always useful. The...More

Reviewed 2 weeks ago via mobile

This is one of the worst experiences for me in a 5* hotel. Me and my friend who are both 16 are going on a trip to Japan for 2 days. Upon booking the hotel package for Ritz Carlton via Cathay Pacific Holidays I had...More

1  Thank Chung Yung H
Response from Rory S, Manager at The Ritz-Carlton, OsakaResponded 1 week ago

Dear Chung Yung H, Thank you for the feedback regarding our Ladies & Gentlemen and my sincere apologies for the challenge in communication. We will work to improve the telephone communication skills of the team working in the night. As much as we appreciate your...More

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123456143
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$312 - US$980 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#5 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$312 - US$980 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Osaka
#3 Spa Hotel in Osaka
#4 Family Hotel in Osaka
#5 Luxury Hotel in Osaka
#5 Romantic Hotel in Osaka
Room types
Suites, Family Rooms, Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (1380)
Room & Suite (777)
Dining (299)
Pool & Beach (47)
Amenities (66)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Chris C
29 December 2017|
AnswerShow all 3 answers
Response from Kevin S | Property representative |
Dear Chris C: We do not have coin operated laundry available on property, but do offer full service laundry and dry-cleaning services. Coin operated laundromats are not as readily available as some Western countries, but if... More
0
Votes
Natania M
22 December 2017|
AnswerShow all 3 answers
Response from Kevin S | Property representative |
Dear Natania: Thank you for your question and we are looking forward to welcoming you and your family to The Ritz-Carlton, Osaka. For accommodation purposes, we would not count a child under 10 as a guest number as long as... More
1
Vote
GPVan
9 December 2017|
AnswerShow all 2 answers
Response from Kevin S | Property representative |
Dear GPVan: Thank you for considering The Ritz-Carlton, Osaka for your upcoming trip with your family! Our Superior rooms range from 41 to 43 square meters in space and can comfortably fit 1 baby crib. However, as Jry550... More
0
Votes
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12345611
Room Tips
"Highly Recommend the Club Floors."
Read review
"A corner room offers very nice view"
Read review
"Not worth for the 5 star hotel"
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"High Floor."
Read review
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