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The Ritz-Carlton, Osaka

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The Ritz-Carlton, Osaka
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1,551 Reviews from our TripAdvisor Community

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Showing 532: English reviews
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paris
Reviewed 3 days ago NEW

but they won me over. Upon arrival (a confusing walk from the train station) it took some time to find the reception. The ground floor is a beehive of shops, restaurants and elevators. But the room was perfect and the staff also. I usually don't eat in hotel restaurants but out of exhaustion chose the in house Italian restaurant. It...

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Helpful?
Thank cest243
San Diego, California
Reviewed 4 days ago NEWvia mobile

Stayed for a single night after a short family vacation to Kyoto. As always the service received was absolutely top notch. My only minor issue is that the room and furniture are dated and worn and are in need of being updated. A special shout out to the staff in the fitness center for graciously providing a swimsuit to my...

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Thank micfac
Kevin S, Director of Rooms at The Ritz-Carlton, Osaka, responded to this review

Dear micfac: I greatly appreciate your review following your recent stay with us at The Ritz-Carlton, Osaka. Thank you for highlighting the exceptional service extended to you and your family - particularly the Ladies and Gentlemen of the Fitness Center. In addition, I am delighted to share with you that The Ritz-Carlton, Osaka will be going through a full Room,...

Reviewed 4 days ago NEW

I had a very good expereliences for this hotel. The hotel is in good condition (clean and vintage). Their staffs are very nice, service mind and friendly. Hotel is in the safe and quiet location not too far from JR, subway and shopping and eating area of Osaka station.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Chatchai L
Reviewed 6 days ago NEW

From entering the hotel (the bell boy started to run down the drive to collect our bags!) the service is absolutely on point. The detail to every touch point throughout the hotel is extraordinary. The room and the amenities within, superb. The outdoor spa located in the fitness centre is a must to try. All in all, a wonderful experience/hotel.

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Thank Kahn C
東京, Japan
Reviewed 6 days ago NEW

I stayed at the Ritz-Carlton for the first time but I am satisfied with the feeling of luxury beyond imagination. Because the staff members touched both elegant and friendly, I was able to spend happily.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank tadaakin2017
Reviewed 6 days ago NEW

We are happy that we picked this hotel during this peak travel season since we are close to shopping center and right above the bus terminal to airport. The shopping center and department stores near the hotel are all high end with good selection of dinning. We enjoyed an excellent holiday in the good location and yet not far from...

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Thank Patricia K
Aarau, Switzerland
Reviewed 1 week ago

he location is excellent with direct access to the underground walkways with connections to all the big department stores, tha airport limousine and the station. the service is one of the best we ever had. the room (upgraded) was excellent and with lots of space with our two kids.

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Thank hirnograph
Charters Towers, Australia
Reviewed 1 week ago

Excellent service, not the best but good enough location, close to shopping centre and bus stop to the airport. Building itself seemed a bit old but very antique which I loved. Whole building is well designed and luxurious,

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank moba696
Kuala Lumpur
Reviewed 1 week ago

There is nothing short in this hotel, from the opening of the doors at the main entrance to welcome until our check out, everything was perfectly timed. So I guess there's nothing much to write about as seriously, everything is just perfect. There are no tips to get better deals, just walk in and be pampered. We had breakfast at...

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Thank laborday2009
Singapore
Reviewed 3 weeks ago

Hotel is located at near Umeda station, around 10-15 mins walking distance from Osaka station and surrounding shopping malls. We booked under club suites and arranged a driver from the hotel to pick us up at the airport. Everything went so smooth and the concierge, receptionist all are so friendly and well spoken in english. The club is under renovation...

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Thank MishaBun

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Explore Japanese culture, history and modern delights at one of the premier Osaka hotels. Just a short drive from the historic cities of Kyoto and Nara, The Ritz-Carlton, Osaka is located in the prestigious business and shopping district of Nishi-Umeda , where guests can indulge in boutique shopping, sophisticated dining and the ancient sights of the city. Featuring the look and feel of 18th century English nobleman's Georgian home, this distinctive Osaka hotel features a 450-piece art and antique collection, a fitness center, elegant event space and one of the largest guest rooms in Japan. •292 Guest rooms including 18 Executive Suites, 64 Ritz-Carlton Club rooms and suites, two Japanese Suites and two Ritz-Carlton Suites •La Baie - Light, creative, contemporary and traditional French delicacies •More than 26,490 square feet (2,461 square meters) of meeting and conference space ... more   less 

Additional Information about The Ritz-Carlton, Osaka

Address: 2-5-25 Umeda, Kita-ku, Osaka 530-0001, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $417 - $1,160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Osaka 5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Ritz-Carlton Osaka Hotel Osaka
Osaka Ritz Carlton
Ritz Osaka
Hotel Style:
#3 Spa Hotel in Osaka
#3 Business Hotel in Osaka
#5 Luxury Hotel in Osaka
#5 Family Hotel in Osaka
#5 Romantic Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Osaka staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a corner room over looking the city”
 of 5 bubbles kahnc2017, 16 Feb 2017 | Read review
“Comfortable room and convenient location”
 of 5 bubbles 11patriciak, 16 Feb 2017 | Read review
“Room numbers ending with 9 (ours was 2609) have large windows facing the northern city highway and skyscrapers.”
  • Luxury is standard
 of 5 bubbles laborday2009, 11 Feb 2017 | Read review
“Suits on higher floors are best”
 of 5 bubbles Desmondtan2015, 5 Jan 2017 | Read review
“best tip...see in you can get access to the conciege lounge..they have 5 difffent serving a day! bkft/lunch/diner/mid afternoon/lt ntight”
 of 5 bubbles BostonLmp, 5 Jan 2017 | Read review
5 of 5