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We stayed overnight after getting off a cruise. The location is close to the train station and we only changed once from Nara Port. We were able to leave our bags and do some sightseeing as our our room wasn’t ready. We paid extra for...More
Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza OsakaResponded 5 days ago
Dear Guest JB5059
Thank you so much for staying at our hotel with us. We are pleased to hear you enjoyed your stay.Our clublounge has breakfast, tea time and cocktel time service with drinks and some snacks. We value your feedback and improve our service....More
This time, we stayed for 3 nights on 17th floor.
The hotel was a fairly short walk from Osaka Station. We did not have difficulty finding it. We were warmly welcomed by the reception.
Our room was comfortable and cozy. Shower room was of decent...More
1 Thank Brendon C
Response from concie6130, Guest Relations Manager at ANA Crowne Plaza OsakaResponded 28 December 2017
Dear Guest Brendon C, Thank you for staying with us at ANA Crowne Plaza Osaka, and we appreciate you to write any comments as feedback.
Your room of 17F is new room which after renovations, and we glad that you could spend time with comfortable....More
Stayed in a Club Room here on the 22nd floor, great views from the Club. The hotel is walking distance to the Osaka main train station making the location good, but far from the main shopping precinct of Osaka (taxi or subway away) which seems...More
Thank Hannah M
Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza OsakaResponded 2 weeks ago
Dear Guest Hannah M
Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. The room on 22F you stayed is new room after renovation. We would like you to enjoy staying again in...More
Excellent location that allows you to explore the city. The train station is very close and there are several family marts and 7/11’s to go to if you need supplies. Staff are well mannered and are happy to help. Staff were happy to hold our...More
Response from ANACP_Osaka, Guest Relations Manager at ANA Crowne Plaza OsakaResponded 3 weeks ago
Dear Guest kurisu34
Thank you very much for staying with us at ANA Crowne Plaza Osaka. We are truly delighted that you have enjoyed your stay here. However, we are apologized about your disappointment with cleaning. We will continue to provide the best service and...More
My 2nd time in this hotel, this time for a conference
ok check-in in a nice modern grand lobby. If only the room was similar. A little shocked when i entered the room. It was small and old with no shower, just a bathtub. I'm...More
Response from Thomas M, General Manager at ANA Crowne Plaza OsakaResponded 3 weeks ago
Thank you for taking the time to post a review on TripAdvisor following your recent stay with us at ANA Crowne Plaza Osaka. I am delighted that you experienced an efficient check in and thank you for your comments regarding our lobby.
Hi. We had actually paid for a private pick up for 4 of us from Ana Crowne Plaza to the airport. I organized for my son who was leaving Osaka later to get picked up separately later. His ride alone was $280aud which my... More
Hi. We had actually paid for a private pick up for 4 of us from Ana Crowne Plaza to the airport. I organized for my son who was leaving Osaka later to get picked up separately later. His ride alone was $280aud which my travel agent told me was comparable to a taxi fare. Do you have the Rome2rio app? It gives an estimate of around $230aud. If there are 4 of you and you aren’t pressed for time and you have a JR pass the train takes you directly to Osaka station and from there you can catch the free shuttle to Ana Crowne Plaza or it’s a 10minute walk.
(We went from Tokyo across and finishing in Osaka by train then home out of Osaka)
Response from Thomas M | Property representative |
Taxi in Japan is quite expensive thus only recommended for very short journeys. The best way to reach ANA Crowne Plaza from Kansai airport is by using the airport limousine bus to Osaka (Herbis - destination). The cost is... More
Taxi in Japan is quite expensive thus only recommended for very short journeys. The best way to reach ANA Crowne Plaza from Kansai airport is by using the airport limousine bus to Osaka (Herbis - destination). The cost is 1550 JPY per person for this one hour trip. From Herbis the cost of a taxi is approximately 1000 JPY and with luggage you will likely require two taxi's for 4 persons. You can find more information on their website (Kansai Limousine Bus)
We do operate a free hotel shuttle bus service (from 8:45am-9:45pm daily) at the side of JR Osaka station. Unfortunately this is about a 5 min walk from the Herbis Osaka bus stop away from the direction of the hotel. Therefore, a taxi ride to the hotel is the most expedient way to reach our hotel.
If you do decide to use the hotel shuttle bus at JR Osaka station, please see our hotel web site for details of our hotel’s shuttle bus service. Thank you.