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Intercontinental Hotel Osaka

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Intercontinental Hotel Osaka
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1,179 Reviews from our TripAdvisor Community

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Showing 635: English reviews
Perth, Australia
Reviewed 2 days ago NEW

This hotel exceeded our expectation. Albeit on the pricier side, you felt like you got value for money. The rooms were very large and very modern with a great view of the city. Location was great right near an excellent shopping district as well as a large train station for both Subway and Shinkansen. The array of food for breakfast...

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Thank Shaley F
New York City, New York
Reviewed 6 days ago NEW

This is my third and best trip to Osaka having stayed previously at the Ritz Carlton and also at the St. Regis. The Intercontinental Hotel in Osaka is a new gorgeous property with great public spaces including 20th Floor Lobby, Pool, Restaurants, Gym and Baths, all with very friendly employees. My room was extremely large and well appointed with a...

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Thank nytravelerp
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We are pleased as well to read that you enjoyed the glamorous aspect of...

Los Angeles, California
Reviewed 1 week ago NEW

This review is based strictly on my over-the-phone communication with their reservation agent to make advance check-in arrangements for my up-coming trip to Osaka this weekend. Based upon the reviews I've read so far, I have no doubt that this hotel is an excellent 5-star hotel. But as a 5-star hotel, my expectations are always higher. Booked two rooms, one...

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1Thank YachtTravels
Jerome P, Guest Relations Manager at Intercontinental Hotel Osaka, responded to this review

Dear Guest, We would like to thank you for your recent post on TripAdvisor about your pre-stay experience and thank you as well for your loyalty to our brand. Please be informed that we are now meeting all the actors involved in your correspondence as there is room for improvement on how we should have answered to you. It is...

Hong Kong, China
Reviewed 1 week ago via mobile

A very well located hotel which is one of the newest in town. Modern rooms which are reasonably large for the standards in Japan. Service and quality of food was excellent. I recommend you try the bar on the lobby floor. Lots of complimentary water and it's connected to a very large mall. I would stay again. Only feedback is...

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Helpful?
Thank nigeldiver
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, Thank you very much for choosing InterContinental Osaka and for taking the time to share your feedback about your recent stay with us. Feedback that is very important for us, if we want to deliver our promises and a great experience to all of our guest. I have shared your feedback with our staff. There is always...

St. Louis
Reviewed 1 week ago

I stayed at the Intercontinental Osaka for a business trip in Osaka in August 2016. The hotel is very close to the Umeda train station with access to the subway lines throughout Osaka. The Umeda Station also has lots of shopping and restaurants to choose from so this hotel is conveniently located. I had breakfast at the hotel every day...

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Helpful?
Thank Atomic0001
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We are pleased as well to read that you enjoyed the glamorous aspect of...

Los Angeles
Reviewed 2 weeks ago

Stayed there for 2 nights at the end of our Kansai trip and had a wonderful experience there. The location is great for shopping and dining. About a 10-min walk from JR Osaka, and a bit more for the subway. And I suggest you follow the directions on the hotel website for access from the train station for your first...

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1Thank Mars707
AOICO2013, Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, Thank you very much for choosing InterContinental Osaka and for taking time to share your great feedback with high rate about your recent stay with us. We are truly delighted to read that most of our service met your expectations. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. At...

Melbourne, Australia
Reviewed 2 weeks ago

Amazing hotel with great service. Everything was top notch from the check-in, the room and restaurants. Great location as well. It was more expensive than similar class hotel in the rest of Japan but you can see why.

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1Thank lds111
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, We would like to thank you for this great post and thank you for choosing the InterContinental Osaka. We are simply delighted to read that we met your expectations. It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests. We hope to get the privilege to welcome you back soon again...

Reviewed 2 weeks ago

The Scalp Treatment of All that Spa in Intercontinental Osaka is excellent. This scalp service is not common in spa, but I wanted to find out more and I tried it on JAN 4, 8:30 pm. Although my booking was the last booking on that day, the receptionist was not tired and was very cheerful in handling my reservation. She...

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Thank Howard L
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, I would like to thank you for choosing our hotel and for your loyalty. taking the time to share your review. We really appreciate for taking the time to post your great review and will share these with our team. A positive guest experience is something our staff takes great pride in, so we value your feedback....

Bali, Indonesia
Reviewed 2 weeks ago

This is truly the best Intercon I’ve ever stayed in Asia. I’ve been a member of IHG, and visit multiple IHG property,in my opinion, this is the best by far. From the moment we walked in, the staff welcome us warmly and make our stay enjoyable. This is our first trip to Japan, and I knew Intercontinental would deliver and...

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Helpful?
Thank David S
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, Thank you very much for choosing InterContinental Osaka and for taking the time to share your feedback about your recent stay with us. Also we thank you for such high rate you have given to us with many of the great comments about our service. We are simply delighted to read that our service met your expectations....

Singapore, Singapore
Reviewed 2 weeks ago

We enjoyed our stay very much. The staff were kind, polite, warm and efficient. The location of the hotel is unbeatable, within the same complex as shops, eateries, clothing stores AND the train stations serving various lines. We ate like mad, shopped like mad (the Gap Christmas sale yielded wonderful bargains) and went as far as Kyoto, Himeji and Kinosaki...

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Thank motherofthree03_2016
クオリティ, General Manager at Intercontinental Hotel Osaka, responded to this review

Dear Valued Guest, I would like to thank you for choosing our hotel and for taking time to share your review. We sincerely would like to thank you for your great comments about our hotel, and we are simply delighted that we have met your expectations. We sincerely hope that we will get the chance to welcome you back, please...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Intercontinental Hotel Osaka

Address: 3-60 Ofuka-Cho Kita-Ku, Osaka 530-0011, Osaka Prefecture
Region: Japan > Kinki > Osaka Prefecture > Osaka
Price Range: $359 - $1,386 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Intercontinental Hotel Osaka 5*
Number of rooms: 272
Reservation Options:
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Hotel Style:
#1 Business Hotel in Osaka
#1 Luxury Hotel in Osaka
#1 Spa Hotel in Osaka
#2 Romantic Hotel in Osaka
#2 Family Hotel in Osaka
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Questions & Answers

Here's what travellers have asked, with answers from Intercontinental Hotel Osaka staff and other travellers.
22 questions
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Questions? Get answers from Intercontinental Hotel Osaka staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early and plan early. Must visit hotel”
 of 5 bubbles howardl984, 4 Jan 2017 | Read review
“Their pillows are a little too soft but their harder pillows are too hard! Raise this before you arrive.”
 of 5 bubbles motherofthree03_2016, 2 Jan 2017 | Read review
“Higher room facing the ferris wheel. Views at night are spectacular.”
 of 5 bubbles SimoneSmithson, 28 Nov 2016 | Read review
“Higher floor with nice view - get the lounge access”
 of 5 bubbles Rubpy, 26 Nov 2016 | Read review
“The rooms start at the 20th floor so not a bad view in the house.”
 of 5 bubbles F8972KHmichaeln, 14 Nov 2016 | Read review
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