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Cross Hotel Osaka

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Traveller (709)
Room & Suite (384)
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Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“namba station”(121 reviews)
“great location”(137 reviews)
“glico man”(21 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
Bar/Lounge
4 Star Hotel
All hotel details
Additional information
Offers from Cross Hotel Osaka
Special Offer: Special rates with gift
Hotel deals
Offers from Cross Hotel Osaka
Special Offer: Special rates with gift
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Reviews (1,569)
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763 results
Traveller rating
436
248
56
10
13
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LanguageEnglish
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436
248
56
10
13
Show reviews that mention
All reviewsnamba stationgreat locationglico manbig bathtubwet roomentertainment districtgreat bathroomdon quixotestreet foodbath and showerboutique hotelgood sizeminute walkdouble roomjapanese standardsnon smoking roomdotonbori area
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1 - 5 of 763 reviews
Reviewed 5 days ago

You probably know about the great location etc. So I'll stick to the inside of the place. First, the hotel staff -- lovely, helpful, speak fairly good English, could tell me straightaway the various options for getting to the airport. Helped with our luggage and...More

Thank A_Tan
Response from CROSS_Osaka, フロント オフィス マネージャー at Cross Hotel OsakaResponded 4 days ago

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking time to share your feedback about your recent stay. We are happy to hear that you liked the location and satisfied with our service. However, we sincerely apologize for the...More

Hotel's Favourite
Reviewed 3 January 2018

Very nice boutique hotel. Excellent location, walking distance from Namba station by Expit from Kansai airport. Room is good size and well maintained. Excellent bathing room and good water pressure. Service of hotel is excellent, especially Ms Lin who is very patient to make phone...More

Thank LDLDLD
Response from CROSS_Osaka, Front Office Assistant Manager at Cross Hotel OsakaResponded 5 January 2018

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking the time to share your review about your recent stay. We also would like to thank you for your great comments about our staffs, especially Lin. Your great comments about...More

Reviewed 5 days ago

Hotel location is very convenience for shopping. Hotel staff are very friendly and helpful. But some improvement for the belows will be appreciate. 1. Bathroom need some hook to hand the towel. 2. Carpet and slippers colour are too similar, it is difficult to find...More

Thank pmchan312
Response from CROSS_Osaka, フロント オフィス マネージャー at Cross Hotel OsakaResponded 5 days ago

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking time to share your feedback about recent stay. We are happy to hear that you liked the location and satisfied with our service. Moreover, we appreciate for your valuable suggestions...More

Reviewed 6 days ago via mobile

Nice lobby but the minute we walked in the room (1329), it smelled of a mix of armpits and feet. I told the front desk and they asked for a window of time while we were out to attempt some sort of remedy. When we...More

Thank vanessaau
Response from CROSS_Osaka, フロント オフィス マネージャー at Cross Hotel OsakaResponded 4 days ago

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking time to share your feedback for recent stay. However, we do apologize for not being able to meet your expectation. Please kindly accept our sincerest apologies for any trouble or...More

Reviewed 1 week ago via mobile

We stayed at 2 other hotels in Tokyo and Kyoto with a similar price range and this hotel is head and shoulder above the other 2 (and they were very good already). With that said, we booked early (maybe 4 months in advance?) so got...More

Thank Boltimus
Response from CROSS_Osaka, Front Office Manager at Cross Hotel OsakaResponded 1 week ago

Dear Valued Guest, Thank you very much for choosing Cross Hotel Osaka and for taking time to share your feed back regarding your recent stay. We are glad to know that you were satisfied with our service and facilities. And also, it is always very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$134 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Osaka
#9 Luxury Hotel in Osaka
#21 Business Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$134 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Osaka
#9 Luxury Hotel in Osaka
#21 Business Hotel in Osaka
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (709)
Room & Suite (384)
Dining (39)
Pool & Beach (1)
Amenities (3)
Questions & Answers
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EveAS
3 June 2018|
AnswerShow all 3 answers
Response from Econoclast1785 | Reviewed this property |
Not really. A hot water kettle and coffee bags....but no Nespresso machine or similar. Haven't come across any coffee maker in a Japanese hotel.
2
Votes
puahph
25 April 2018|
AnswerShow all 3 answers
Response from no_444 | Reviewed this property |
Yes there was a safe in the room but it was fairly small. A large laptop would not fit. Our safe worked.
1
Vote
Room Tips
"The 9th floor was quiet."
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"Ask for a room at the back to avoid noise problems."
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"Get a room not facing the street, if that's possible."
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"High Floor, Corner Suite"
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