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The Park Front Hotel at Universal Studios Japan

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6-2-52 Shimaya, Konohana-Ku, Osaka 554-0024 Osaka Prefecture
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Traveller (914)
Room & Suite (294)
Dining (76)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Park Front Hotel at Universal Studios Japan
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 503 in Osaka
Location
Cleanliness
Service
Value
Travellers' Choice
Opened just opposite the park's main gate on August 1, 2015, it is the closest hotel to the complex. When you step into the new hotel, you feel as if you have been transported to the U.S.A., the home of Universal Studios. [Operated by Tokyu Hotels]
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Massage
24-hour security
Car park
Wifi
Restaurant
Breakfast available
Kid-friendly buffet
Outdoor dining area
Vending machine
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air purifier
Air conditioning
Housekeeping
Interconnected rooms available
Refrigerator
Flatscreen TV
Bath / shower
Safe
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
City View
Languages Spoken
English, Japanese, Korean

Location

Full view
97Great for walkers
Grade: 97 out of 100
66Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
807Reviews52Q+A47Room tips
Traveller rating
  • 445
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  • 85
  • 24
  • 19
Time of year
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Popular mentions
Mrs.DL wrote a review Apr 2021
41 contributions41 helpful votes
Our main reason for visiting Osaka is going to Universal Studios! If that’s yours too then this hotel is the perfect place to stay in. You can buy your tickets there so you do not need to line up at the park! This is a must! Buy your tickets ahead of time and avoid same day purchase is you can!! It’s a little expensive but you get your money’s worth. This is the 2nd time we stayed here and both have been pleasant. It’s in a very convenient location close to the park, the city walk and the Universal station. The room we stayed at is big and all the toiletries you’ll need are provided. Also I just found out that they offer courier service (domestic only I think) and it was such a great help so I didn’t need to haul all our stuff by myself and 2 young kids. The lady there and the hotel staff who assisted me in translating are super helpful!! Highly recommend this hotel!
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Date of stay: March 2021Trip type: Travelled
2 Helpful votes
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Biju O wrote a review Oct 2020
Tokyo, Japan8 contributions6 helpful votes
we booked via Agoda and first impression as we walk to the hotel is "classy".  at the front desk we realize it is on a lower level while i request upper level.  the response came " it is expensive".  well this is what i was expecting.  A better response could have been 'let me give you the price difference 'and then let the customer make the judgement whether it is expensive or not.  so now we are stuck at lower level because they believe it is expensive.  Check in was at 3 so once we came back based on our experience with other hotels would have expected the bags to be in our rooms already but that did not happen either.  The room itself is not so great.  As you enter the room the lights dont come off automatically.  the switch is located at the bed rest right in the middle.  so one has to go around the bed and turn on the lights in the dark.  #Tip - Leave the corridor light on.  Internet is shared with everyone i think hence its open and no password.  its slow and in current day/age we would expect these basic things to be available at ease.  as a traveler i am surely after experience which is lacking so far. advantage of staying here - Universal studios is right outside this hotel.  This is the only advantage.  Please weigh your experience against Convinience and if you are after convenience then this is not a bad place to stay with kids.
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Date of stay: October 2020Trip type: Travelled
1 Helpful vote
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Alistair D wrote a review Oct 2020
Oxford, United Kingdom5 contributions4 helpful votes
7 staff standing around just 3 more checking people in. 45 mins in queue. Worst first impression of any hotel anywhere in the world. Nightmare with kids excited to go to universal studios then standing around for 45 mins - never again
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Date of stay: October 2020Trip type: Travelled
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Response from パークフロントホテル フロント, お客様サービス / フロント オフィス at The Park Front Hotel at Universal Studios Japan
Responded 21 Dec 2020
Thank you very much for your review to The Park Front hotel. We are very sorry to had kept you for a long time. We would put this review to the official hotel meeting of our hotel and share it with each department. Best regards, The Park Front Hotel
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NHJetSetter11 wrote a review Feb 2020
Hong Kong, China74 contributions14 helpful votes
+1
A great place to stay and convenient if you are planning on staying near Universal Studios Japan (USJ). It is literally a stone throw away from USJ. Room is quite spacious for Japanese standard which is a plus. It also has a self service coin-operated laundry and dryer facility which is very convenient and easy to operate. Breakfast spread is reasonably good, plenty of choices. I love the toiletries provided in the room, I must say I used all of them. The shower was awesome, one of the best shower ever, super strong. The Hotel is only 3 to 5 minutes walk to the nearest train station, Universal City and the train can easily take you to the city centre in Osaka. Extra thanks to Morioka at the Front Desk who assisted us during our check in and helped us arrange our transportation. He was one of the few staff who could actually speak English. Overall my stay at the Hotel was good.
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Date of stay: January 2020Trip type: Travelled
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Response from Mobile08741442770, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded 18 Feb 2020
Thank you very much for your review and staying at The Park Front hotel at Universal Studios Japan. We are looking forward to seeing you in the future again.
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Chun wrote a review Feb 2020
Honolulu, Hawaii12 contributions28 helpful votes
The Park Front Hotel is one of my favorite hotels in Japan! I was a little skeptical when booking it but I have no regrets at all. For us, location and customer service were key factors when choosing our accommodation and this hotel does not disappoint. Location: It's very easy to get from both Itami and Kansai airport to this hotel. The airport limousine bus drops you off and picks you up at a bus stop near USJ, about a 5-10 minute walk away from the hotel. The hotel is very conveniently located near to USJ and we were able to get a re-entry stamp when showing our tickets booked through the hotel. (This lets you leave the park to eat, shower, drop off your stuff etc.) We only spent 1 1/2 days at USJ and the rest of the time exploring Osaka, Kyoto, Nara. The USJ station is only 2 stops from Nishikujō Station where you can change trains to Dotonbori, Kuromon Market, Kyoto, Nara... It's about 20 minutes away from Dotonbori which we went to every night after USJ closed. There are multiple Lawson convenience stores located near the hotel, one is even within the hotel building. Midnight snacking encouraged ;) Customer Service: Service was excellent at the hotel. The staff were attentive and professional to answer our every query even at midnight (!) They helped us book USJ tickets, look up directions and reviews of places we wanted to go to, help us figure out our airport limo back to the airport...To me this service was very valuable. Having someone to help in a country where we couldn't speak or read the language is so important. Value: I noticed some reviews mentioning how expensive the food was in the hotel when I was booking. It is a little more expensive but if it bothers you just don't eat in the hotel? Universal City Walk is right outside the hotel with other options like MOS Burger (yum). Consider exploring other places in Osaka for your meals. There's so much good food to try!
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Date of stay: February 2020
Sleep Quality
2 Helpful votes
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Response from Mobile08741442770, マネージャー at The Park Front Hotel at Universal Studios Japan
Responded 18 Feb 2020
Thank you very much for your review to The Park Front Hotel in detail. We feel so glad to your review that "The Park Front Hotel is one of my favorite hotels in Japan!" As we can have a same review from other guests, we continue to do our best!! We are looking forward to seeing you in the future.
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PRICE RANGE
US$80 - US$142 (Based on Average Rates for a Standard Room)
LOCATION
JapanKinkiOsaka PrefectureOsaka
NUMBER OF ROOMS
598
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Frequently Asked Questions about The Park Front Hotel at Universal Studios Japan
Which popular attractions are close to The Park Front Hotel at Universal Studios Japan?
Nearby attractions include Universal City Walk Osaka (0.03 km), Osaka Takoyaki Museum (0.1 km), and Little Osaka (0.06 km).
What are some of the property amenities at The Park Front Hotel at Universal Studios Japan?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a business centre.
Which room amenities are available at The Park Front Hotel at Universal Studios Japan?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Park Front Hotel at Universal Studios Japan?
Guests can enjoy an on-site restaurant, breakfast, and an outdoor dining area during their stay.
Is parking available at The Park Front Hotel at Universal Studios Japan?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Park Front Hotel at Universal Studios Japan?
Conveniently located restaurants include Hard Rock Cafe, Popcorn Papa, and Egg'n Things, The Park Front Hotel.
Are any cleaning services offered at The Park Front Hotel at Universal Studios Japan?
Yes, dry cleaning and laundry service are offered to guests.
Does The Park Front Hotel at Universal Studios Japan offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Park Front Hotel at Universal Studios Japan?
The staff speaks multiple languages, including English, Japanese, and Korean.
Are there any historical sites close to The Park Front Hotel at Universal Studios Japan?
Many travellers enjoy visiting Sumiyoshi Taisha Shrine (7.9 km), Osaka City Central Hall (6.7 km), and Osaka Prefectural Nakanoshima Library (6.6 km).
Does The Park Front Hotel at Universal Studios Japan have any great views?
Yes, guests often enjoy the harbour view available here.