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Very bad and rude. Thieves and burglars Thats all i can say about it. My goodness the manager is super rude and Impolite. They stole 13 milion Rp like around 1000 usd from my bag inside room. The camera not working in Hallway to check...More
The only best thing about this hotel is the location which is near to the Subway.
At arrival, I found a drug pack in the middle of the phone manual inside the drawer!!!!!!!! This was the worst shock and experience in my life. Given the...More
staff just get better and better my mams birthday is today and we came back to the room to a surprise cake an a lovely spread on the beds of flowers an animal shapes ...the bell boy attending to us the past week is brilliant
I don't even know what to say. The staff are rude. The place stinks. Bedroom so damp it kept us awake. The sheets are dirty. No towels. Weird men just hanging around in corridors. We got a room on the floor they were renovating so...More
Response from Wemac M, HOTEL CLUB DOLPHIN MANAGEMENT at Hotel Club DolphinResponded 6 February 2018
Dear Valued Guest,
Greetings from Hotel Club Dolphin!
Thank you for your review. We are very disappointed to read your comment. From your description it was definitely not an image that we would like to portray to our guests. We once again apologize for the...More
Hotel provide full toilet amenitis and beverage amenitis. Water heater and clean bath towel.
Mattress also comfort*. Nice view from room.*
Hotel also provided safety box and mini fridge*
During start entring this hotel, the staff never greeting and not friendly. The room,...More
Thank Afiq M
Response from Wemac M, Hotel Club Dolphin at Hotel Club DolphinResponded 6 February 2018
Dear Valued Guest,
Thank you for taking the time to share your review based off your recent stay with us. I can assure you that contrary to the impression you have gained from your experience, we are dedicated to always delivering the warm hospitality and...More