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Ansa Kuala Lumpur

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Ansa Kuala Lumpur
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1,018 Reviews from our TripAdvisor Community

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Showing 776: English reviews
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Singapore
Reviewed 4 days ago NEWvia mobile

I had stayed with ANSA (Room 816) on the 10 - 12 Feb 2017 in their Executive Room. Room: The room was amazing! Clean and spotless! Despite the fact that there were negative reviews about it here in TripAdvisor. So its really important for you to experience it first hand yourself :) It was huge and spacious. I love the...

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Thank ElleLin86
Singapore, Singapore
Reviewed 1 week ago NEW

Stayed in ANSA for 2 nights. Staff is friendly and the security looks tight with security personnel roaming the lobby and manning the lift lobby as well. Carpark is free for guests and is tight with one lane for both to and fro traffic. Parking lots are big enough with room to retrieve luggage. Room is decent sized, and clean....

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Thank Rayee007
Jakarta, Indonesia
Reviewed 2 weeks ago

Ansa hotel's location is very strategic, is literally in the middleof the city. located at Bukit Bintang ( the most luxurious shopping district in KL ) where you can find Pavillion Mall, and if you walk from Pavilion Mall using skywalk, you can reach KLCC park ( the twin towers ) just around 2 km (10 minutes). You can find...

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Helpful?
Thank KingsenYan
micks0n, General Manager at Ansa Kuala Lumpur, responded to this review

Dear KingsenYen, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can offer...

Perth, Australia
Reviewed 2 weeks ago

We stayed in the suite for 2 nights on the 12th floor. To start off with the room wasn't cleaned properly (there was a dirty shower cap in the bathroom from previous guests, couches were dirty and had holes in them and the windows were really dirty). There were no hand towels in the room (when we notified housekeeping they...

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Helpful?
Thank Josh T
micks0n, General Manager at Ansa Kuala Lumpur, responded to this review

Dear Josh T, Thank you for your feedback from your recent stay with us.The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. We have...

Singapore, Singapore
Reviewed 4 weeks ago

As many have reviewed, the location indeed was perfect. In the heart of Bukit Bintang where everything was available from supermarkets, fashion, eateries to pharmacies. Ansa is located just a few steps away from Fahrenheit 88 and less than 5 minutes walk away from Pavilion. There is a basement food court (Hutong) just next door at Lot 10 where many...

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Helpful?
Thank ilovestars22
micks0n, General Manager at Ansa Kuala Lumpur, responded to this review

Dear ilovestars22, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can offer...

S'pore
Reviewed 17 January 2017

I stayed there for 2 Nights in Nov 2016. The location was perfect. Near to Pavillion and KLCC malls. Easily accessible by taxi. Sephora, Toys R Us are some of the notable stores nearby the hotel. The room was clean, toiletries, towels, bedroom slippers were provided. There is a safe in the cupboard. Staff were great too. They helped book...

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Helpful?
Thank angelic8
Management response:

Dear angelic8, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can offer...

Reviewed 14 January 2017

The hotel is very close to pavilion mall, where walking takes a few minutes. the main entrance is at the side, so it might not be as easy to find. but the rooms are clean. the location is one of the best reason to stay in this hotel.

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Thank Tan W
Management response:

Dear Tan W, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can...

Kota Kinabalu, Malaysia
Reviewed 11 January 2017

This is my third stay at Ansa and there's good reason to keep coming back. The location is central (Pavilion just five minutes walk, Bukit Bintang around the corner, plenty of food and KLCC is a comfortable stroll through an air-conditioned overhead pass). Service is efficient and friendly - the concierge and housekeeping particularly - and the rooms are spacious....

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Thank Mleong13
Management response:

Dear Mleong13, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We sincerely apologize for any shortfall that you have faced whilst your stay...

Singapore, Singapore
Reviewed 3 January 2017

We stayed here for 5 nights and we have nothing to complain about. The hotel is very nearby Pavilion mall, KLCC is just minutes away by cab. Staffs are polite and breakfast is quite decent. Overall we would come back given the location

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Thank Benny T
Management response:

Dear Benny T, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can...

Singapore
Reviewed 28 December 2016 via mobile

Seriously it's only the location that it worth staying in this hotel. Room don't feel comfortable with poor quality towel. Housekeeping didnt really clean the room at least for our 1st night as cup not washed and paper not picked up from the floor. Carpet not vacuum though its a small one. Greyhound cafe below is great place for food...

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Helpful?
Thank Vinsyeo
Management response:

Dear Vinsyeo, Thank you for your feedback from your recent stay with us.The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. We have highlighted...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
With award-winning designs throughout, this swanky boutique pad will leave you wishing that your place looked like this. After a full day in the city there's nothing better than spoiling yourself in the heavenly spa before heading out to any of the nearby dining and clubbing options just minutes from the hotel. Chic rooms are warm, inviting and indulgent. ... more   less 

Additional Information about Ansa Kuala Lumpur

Address: 101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia (Formerly Piccolo Hotel)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $74 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ansa Kuala Lumpur 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Piccolo Hotel Kuala Lumpur
Hotel Style:
#42 Business Hotel in Kuala Lumpur
#52 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Ansa Kuala Lumpur staff and other travellers.
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Questions? Get answers from Ansa Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The closer to the ground floor you are the worse the outside noise is however the rooms seem to be a touch better”
 of 5 bubbles josht394, 9 Feb 2017 | Read review
“Families with children will appreciate the extra play space in Executive rooms.”
 of 5 bubbles Mleong13, 10 Jan 2017 | Read review
“Ask for the top floor, one side does have a wall.”
 of 5 bubbles Elgrevo, 7 Dec 2016 | Read review
“Stayed at 14th floor with Bukit Bintang view”
 of 5 bubbles mingchendina, 1 Dec 2016 | Read review
“Be sure to advise what time you're arriving so that they have your room ready by then.”
 of 5 bubbles manoloa618, 10 Sep 2016 | Read review
5 of 5