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Ansa Kuala Lumpur

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Ansa Kuala Lumpur
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1,012 Reviews from our TripAdvisor Community

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Showing 771: English reviews
S'pore
Reviewed 4 days ago NEW

I stayed there for 2 Nights in Nov 2016. The location was perfect. Near to Pavillion and KLCC malls. Easily accessible by taxi. Sephora, Toys R Us are some of the notable stores nearby the hotel. The room was clean, toiletries, towels, bedroom slippers were provided. There is a safe in the cupboard. Staff were great too. They helped book...

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Thank angelic8
Reviewed 6 days ago NEW

The hotel is very close to pavilion mall, where walking takes a few minutes. the main entrance is at the side, so it might not be as easy to find. but the rooms are clean. the location is one of the best reason to stay in this hotel.

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Thank Tan W
Kota Kinabalu, Malaysia
Reviewed 1 week ago

This is my third stay at Ansa and there's good reason to keep coming back. The location is central (Pavilion just five minutes walk, Bukit Bintang around the corner, plenty of food and KLCC is a comfortable stroll through an air-conditioned overhead pass). Service is efficient and friendly - the concierge and housekeeping particularly - and the rooms are spacious....

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Thank Mleong13
Singapore, Singapore
Reviewed 2 weeks ago

We stayed here for 5 nights and we have nothing to complain about. The hotel is very nearby Pavilion mall, KLCC is just minutes away by cab. Staffs are polite and breakfast is quite decent. Overall we would come back given the location

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Helpful?
Thank Benny T
Management response:

Dear Benny T, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can...

Singapore
Reviewed 3 weeks ago via mobile

Seriously it's only the location that it worth staying in this hotel. Room don't feel comfortable with poor quality towel. Housekeeping didnt really clean the room at least for our 1st night as cup not washed and paper not picked up from the floor. Carpet not vacuum though its a small one. Greyhound cafe below is great place for food...

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Helpful?
Thank Vinsyeo
Management response:

Dear Vinsyeo, Thank you for your feedback from your recent stay with us.The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. We have highlighted...

Sydney, New South Wales, Australia
Reviewed 3 weeks ago

As usual the hotel staff and service is excellant.I arrived very early in the morning and the staff very kindly let me check in early...The location is the best for shops, eatery .. I will be back again...

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Thank Shyamala P
Management response:

Dear Shyamala P, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can...

Jakarta, Indonesia
Reviewed 5 weeks ago via mobile

Location is everything for this hotel. Room is so so... looks quite old but still well maintained. Since besides the hotel is mall building, hence i can't see any cityview from my room. Staff is friendly...

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Helpful?
Thank yuzajouxa
Management response:

Dear yuzajouxa, Thank you for your feedback from your recent stay with us.The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. Please rest assured...

Reviewed 13 December 2016

Not a great stay anymore because of its noisy location. I'm a light sleeper and it's torturing to stay because of the on going MRT construction and noisy night life below the hotel. Also, I have booked a queen bed online but given a twin bed when I checked in. They should have managed their bookings better.

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Thank Clement L
Management response:

Dear Clement L, Thank you for your feedback from your recent stay with us. The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. We...

Indonesia
Reviewed 11 December 2016 via mobile

Duration: 2 nights Rate: RM 695 for 2 nights Good things: - Spacious room - Shower worked well - Aircon worked well - Very perfect location, it's on the central of Bukit Bintang, very close to Pavilion - Very accessible from Bukit Bintang MRT station, less than a mins walk👌🏽👌🏽👌🏽 - Closed to Alor Street for food hunting Not a...

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Thank ayirlangga
Management response:

Dear ayirlangga, Thank you for your feedback from your recent stay with us. It is nice to note that you like the location of our hotel. We really appreciate your positive feedback, my team and I are glad to read that you have enjoyed your stay overall. We are always looking to providing the best of what we can offer...

Reviewed 11 December 2016 via mobile

Firstly the check in timing of the hotel room was delayed to 3pm. The reception told me it was due late Checkout of the guest. This is very unreasonable as we have already paid money for 3 days and we are already very tired from the long journey. Secondly the bathroom and washing basin is seperated. This makes the bedroom...

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Thank Jin Chuan Leste... T
Management response:

Dear Jin Chuan, Thank you for your feedback from your recent stay with us.The team works hard to get the basics right in our efforts to improve our service standards and anticipating guests’ needs and expectation. We sincerely apologize for any shortfall that you have faced whilst your stay with us and thank you for highlighting these issues. We have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
With award-winning designs throughout, this swanky boutique pad will leave you wishing that your place looked like this. After a full day in the city there's nothing better than spoiling yourself in the heavenly spa before heading out to any of the nearby dining and clubbing options just minutes from the hotel. Chic rooms are warm, inviting and indulgent. ... more   less 

Additional Information about Ansa Kuala Lumpur

Address: 101 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia (Formerly Piccolo Hotel)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $74 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ansa Kuala Lumpur 4*
Number of rooms: 168
Reservation Options:
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Also Known As:
Piccolo Hotel Kuala Lumpur
Hotel Style:
#42 Business Hotel in Kuala Lumpur
#53 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Ansa Kuala Lumpur staff and other travellers.
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Questions? Get answers from Ansa Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Families with children will appreciate the extra play space in Executive rooms.”
 of 5 bubbles Mleong13, 10 Jan 2017 | Read review
“Ask for the top floor, one side does have a wall.”
 of 5 bubbles Elgrevo, 7 Dec 2016 | Read review
“Stayed at 14th floor with Bukit Bintang view”
 of 5 bubbles mingchendina, 1 Dec 2016 | Read review
“Be sure to advise what time you're arriving so that they have your room ready by then.”
 of 5 bubbles manoloa618, 10 Sep 2016 | Read review
“Always check out their promos from time to time for better prices”
 of 5 bubbles 408luthfis, 6 Aug 2016 | Read review
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