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EQ Kuala Lumpur

Equatorial Plaza Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
Traveller (1658)
Room & Suite (292)
Videos (2)
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About

#1 of 489 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
The re-making of Hotel Equatorial Kuala Lumpur as EQ has been a milestone in Malaysia’s hospitality industry. Recently named by Travel + Leisure Asia as Best City Hotel in Malaysia, EQ is also Tripadvisor’s #1 ranked hotel in Kuala Lumpur since 2019. The magnificent 52-storey tower is in the heart of Kuala Lumpur’s famed Golden Triangle. It is the centrepiece of the new Equatorial Plaza, which offers 440 guestrooms and suites with luxurious amenities and impressive city views from every vantage point. Being in close proximity to the famous Petronas Twin Towers, Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre, and other attractions makes EQ the ideal hotel for leisure and business travellers. EQ is also home to some of the city’s most highly-regarded restaurants and bars. Nipah, the all-day dining restaurant, serves pan-Asian and Western cuisine. Kampachi is an award-winning restaurant that has been around for over four decades, offering the finest of Japanese cuisine. Étoile Bistro is a rebirth of the previous street-side bistro, now swankier than ever. Bottega Lounge serves Mediterranean bites with daily afternoon tea. Its signature rooftop Sky51 is the next landmark entertainment destination under the stars - Sabayon is a contemporary European fine dining restaurant with an award-winning wine list, and Blue is the bespoke speakeasy rooftop bar and lounge with tantalising cocktails. The 5-star accredited hotel is also Green Building Index (GBI) Gold-certified and is among the most energy and resource-efficient buildings in the city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Highchairs available
Electric vehicle charging station
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Rooftop bar
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Neck massage
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Great View
Languages Spoken
English, Chinese, Indonesian, Malay
Hotel links
Special Offer:MATTA FAIR FLASH SALES

Location

Equatorial Plaza Jalan Sultan Ismail, Kuala Lumpur 50250 Malaysia
EQ Kuala Lumpur
860Reviews21Q+A100Room tips
Traveller rating
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Claudia F wrote a review 22 Feb
Bavaria, Germany4 contributions2 helpful votes
+1
One of the best hotels I have had, and I travel a lot! Situated in the center, just around the corner of the Petronas Towers, I can see them, lying in bed. Excellent service 24/7, rich breakfast buffet - just to name a few. Can only highly recommend it.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 2 days ago
Dear Claudia F, Thank you for taking the time to share your amazing experience at our hotel on TripAdvisor. We are thrilled to hear that you had such a fantastic stay with us and that we were able to meet and exceed your expectations. It's wonderful to know that you enjoyed our central location and the stunning view of the Petronas Twin Towers from your room. We take pride in providing excellent service round the clock, and we are delighted that our team's efforts contributed to making your stay memorable. Additionally, we are pleased that you enjoyed our rich breakfast buffet. Claudia F, your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another exceptional experience in the future. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine T wrote a review Mar 2023
Berlin, Germany18 contributions31 helpful votes
+1
Hotel's Favourite
A wonderful discovery. I have always selected the hotels in KL based on location which is near Pavilion, Starhill or KLCC as that’s where my meetings are held. I was asked to try EQ instead as my company has an ESG position and it turned out EQ is the only Green Building Gold 5 star hotel in town. I was booked into a Deluxe room with a view of Twin Towers (big plus) and the bed….was amazing. It’s so comfortable , air cond was quiet and there’s always a nice, subtle fragrance in the room. Breakfast was sumptuous and there is an amazing Japanese restaurant “Kampachi” there and the Etoile Bistro has great coffee and conducive for meetings too. The best part is this hotel is like 5-6 minutes walk to both KLCC and Pavilion if you go to B1 and walk from the road outside Etoile there. I never realised before. I will stay here again when I am back! 5 star experience and rooms are indeed better than other 5 stars in the city.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled solo
Room Tip: Stay here! It’s worth it. Great service and value - better than most 5 stars in KL
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
12 Helpful votes
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 27 Mar 2023
Dear Christine T, Thank you for taking the time to share your wonderful experience at EQ Kuala Lumpur. We are thrilled to hear that you had a fantastic stay with us and that our green initiatives, comfortable rooms with stunning views, and convenient location were just what you were looking for. It is always a pleasure to hear such positive feedback from our guests, and we are glad to know that you enjoyed our sumptuous breakfast, amazing Japanese restaurant "Kampachi," and great coffee at Etoile Bistro. We take pride in providing exceptional service and amenities to all our guests, and we are glad to know that we have met your expectations. It is also great to read that our location was perfect for your needs and that you had such a great stay with us. As you mentioned in your review, we are blessed to be located right in the heart of Kuala Lumpur! I am glad that everything from facilities to location to our F&B offerings was to you liking. Thank you for choosing EQ Kuala Lumpur for your stay, and we hope to have the opportunity to serve you again soon. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LauraW wrote a review 21 Feb
5 contributions1 helpful vote
The only reason i am angry about this hotel is this one staff at reception. Her name was Hazira. We were a group of 12. When we arrived on the evening of 2/18 to check in, one of our elders is not feeling well. So I asked Hazira to check in the elder's room first, there was no smile on her face only a look of impatient. When she went to the copy mashine to scan the passport she said in Malay to her colleague that this group was too annoying and troublesome, thinking none of us would understood. When her colleague told her about our complaint against her, she just laughed. So I went to confront her and she quarrelled with me in front of everybody. The manager at the time, Ain asked her to go to the back and she rolled her eyes at me. We have never experienced this kind of unprofessionalism in any other parts of the world. It was unbelievable. And this is a five-star hotel with a five-star price. What a disgrace.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 2 days ago
Dear LauraW, Thank you for sharing your feedback with us again, and please accept our sincerest apologies for the unpleasant experience you encountered during your recent stay with us. We are truly disappointed to learn about this incident and the discomfort it caused you and your group. Professionalism and exemplary service are values we strive to uphold at all times, and it is deeply concerning to hear that we fell short of meeting your expectations on this occasion. Rest assured, we take your feedback very seriously, and we have addressed this issue with our team. We understand the importance of providing a welcoming and respectful environment for all our guests. Please know that we are taking the necessary steps to provide additional training and support to our team members to prevent similar incidents from happening in the future. Once again, we apologize for any inconvenience or distress caused, and we appreciate your understanding and patience. If you would like to discuss your experience further, please feel free to contact us directly. Best regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SalSp2014 wrote a review 20 Feb
Calgary, Canada9 contributions2 helpful votes
+1
Amazing 5 star hotel in excellent location. Staff couldn’t do more for you. Stayed in a club room and enjoyed those amenities including breakfast, afternoon tea and evening drinks and canapés. Utilised the pool and spa plus Blue bar on level 51! Best hotel in KL
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 3 days ago
Dear SalSp2014, Thank you for taking the time to share your amazing 5-star review of EQ Kuala Lumpur on TripAdvisor. We are thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic to know that you enjoyed our excellent location and that our staff went above and beyond to ensure your comfort and satisfaction. We're delighted that you had the opportunity to stay in one of our Club rooms and take advantage of the exclusive amenities, including breakfast, afternoon tea, and evening drinks and canapés. We're also glad that you had the chance to experience our pool, spa, and our rooftop Blue Bar on level 51. Your kind words mean a lot to us, and we're thrilled to hear that you consider us the best hotel in Kuala Lumpur. Thank you for choosing EQ Kuala Lumpur, and we look forward to welcoming you back for another exceptional stay in the future. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kya wrote a review 19 Feb
Seattle, Washington4 contributions6 helpful votes
This was our third stay, so a review is due. Every aspect of the hotel is impeccable. The aesthetic is design-forward and distinctly Malaysian. The gym and sauna are open 24 hours, which suited my jetlagged circadian clock. If you're traveling with family or friends and need two rooms, EQ has a brilliant solution: you can get two rooms that share a common hall door and small entryway. You can lock the hall door while keeping the room doors open, ensuring both privacy and access between rooms. It's a more elegant version of adjoining rooms. The rooms (including luggage storage area) are spacious, so you won't be bumping against each other or tripping over luggage. The work desk isn't the usual tiny rectangle, but actually long enough for two people to comfortably work side by side. The hotel exudes professionalism and competence in its design and execution.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Use the gym, pool, and sauna. Try every restaurant in the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 4 days ago
Dear Kya, Thank you kindly for your outstanding review on TripAdvisor. We are thrilled to hear that you had such a remarkable experience during your third stay with us at EQ Kuala Lumpur. It is truly gratifying to learn that you found every aspect of our hotel impeccable, from our design-forward aesthetic to our 24-hour gym and sauna facilities. We are delighted that our layout solution for two rooms sharing a common hall door met your needs perfectly, providing both privacy and convenience for you and your companions. We are particularly pleased to hear your positive feedback about our spacious rooms and work desk setup, designed to enhance your comfort and productivity during your stay. Your kind words about our professionalism and competence in design and execution mean a lot to us, and we are truly honored to have had the opportunity to exceed your expectations. Once again, thank you for your kind words. We look forward to welcoming you back for many more exceptional stays at EQ Kuala Lumpur in the future. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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berndz80 wrote a review 19 Feb
Singapore, Singapore48 contributions90 helpful votes
+1
First time staying in this hotel and the experience was good. Location is near to Raja chulan station and walkable to Pavilion. The room is stylish and clean with view of the twin towers and KL tower. The breakfast was good with many variety. Will return to stay again.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 4 days ago
Dear berndz80, Thank you for choosing to stay with us at EQ Kuala Lumpur, and for taking the time to share your feedback. We're delighted to hear that you had an excellent experience during your first stay with us. It's wonderful to know that you found our location convenient and enjoyed the stylish and clean room with a view of the Petronas Twin Towers and KL Tower. We're also pleased that you enjoyed our breakfast offerings with a variety of options. We appreciate your kind words and recommendation, and we look forward to welcoming you back for another enjoyable stay at our hotel. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyager44536330067 wrote a review 17 Feb
1 contribution1 helpful vote
+1
Assistant front office manager IRWAN YUSOF is so kind and warmhearted. If next time I got the chance, I will definitely book the same hotel - EQ. Breakfest is so good, and we can find Chinese, Indian and Malaysian food here. 51th floor view is extraordinary, twin tower is in front of your eyes.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Voyager44536330067, Thank you very much for your amazing feedback. We are delighted to hear that you had a wonderful family tour at EQ Kuala Lumpur. It's fantastic to know that Irwan made such a positive impression on you with his kindness and warmheartedness. I'll be sure to pass along your compliments to him. We're also thrilled that you enjoyed our breakfast offerings, featuring a variety of Chinese, Indian, and Malaysian cuisines. Additionally, we're delighted that you found the view from our hotel, with the Petronas Twin Towers in sight, so extraordinary. Thank you for choosing EQ Kuala Lumpur. We truly appreciate your kind words and look forward to welcoming you back on your next visit. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trek39106178122 wrote a review 15 Feb
1 contribution
Really enjoyed our stay all the servers were excellent. We had stayed in the 49th fantastic view room was lovely. I would love to say thanks to Krishen and Syafiq who looked after us on the 50th floor from the moment we checked in to the moment we checked out.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: If you book the club rooms please enjoy their breakfast and evening meals if you prefer a quiet...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Trek39106178122, We're thrilled to hear that you enjoyed your stay and that our team, especially Krishen and Syafiq, provided you with excellent service throughout your time with us. It's fantastic to know that you appreciated the fantastic view from your room on the 49th floor and that you felt well taken care of from check-in to check-out. Your glowing review on TripAdvisor means a lot to us, and we truly appreciate your kind words. We will be sure to pass along your compliments to Krishen, Syafiq, and the rest of our team. Thank you for sharing your wonderful experience with us! We hope to have the pleasure of welcoming you back for another exceptional stay at our hotel in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Thank you again for choosing to stay with us. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sivabalan S wrote a review 14 Feb
bandar seri begawan4 contributions11 helpful votes
Did an overnight on 14 Feb . Dinner at Sabayon was spectacular. Although we selected tha base pacakage , it came with a lovely bottle of sparkling Rose . Every course was inovative , beautifully presented and tasted wonderful. The balance was just right . The king room we had was spacious and had so many ammenities. Every meember of staf was waelcoming and super polite .
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Sivabalan S, Thank you for choosing EQ Kuala Lumpur for your overnight stay on February 14th and for sharing your wonderful experience with us. We are thrilled to hear that you enjoyed your dinner at Sabayon and that it exceeded your expectations. It's delightful to know that you appreciated the sparkling Rose and found every course of your meal to be innovative, beautifully presented, and delicious. We are pleased that the balance of flavors was just right, creating a memorable dining experience for you. We're also glad to hear that you found your king room spacious and well-equipped with amenities. Providing a comfortable and enjoyable stay for our guests is always our priority, and we're delighted that our efforts were appreciated. Your kind words about our welcoming and polite staff members are greatly appreciated. We take pride in delivering exceptional service to all our guests, and it's heartening to know that our team contributed to making your stay special. Thank you once again for your glowing review. We hope to have the pleasure of welcoming you back to EQ Kuala Lumpur for another memorable experience in the near future. Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lil K wrote a review 14 Feb
3 contributions2 helpful votes
I had the Premier King Infinity Room. The layout was beautiful with 180 degrees fantastic view of the scrapers. Bottle of complimentary Bottega Champagne was such a wonderful surprise in my room. A few of the hotel staff: The Executive chef, F&B Director and Front Office Manager greeted and welcome me to the hotel.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from EQ Kuala Lumpur, General Manager at EQ Kuala Lumpur
Responded 1 week ago
Dear Lil K, Thank you so much for taking the time to share your wonderful experience at EQ Kuala Lumpur on TripAdvisor. We are thrilled to hear that you enjoyed your stay in our Premier King Infinity Room and that you were impressed with the beautiful layout and the breathtaking view of the city skyline. It's fantastic to know that you appreciated the complimentary Bottega Champagne waiting for you in your room as a special touch. We are also delighted that you received warm greetings from our Executive Chef Federico, F&B Director Azrul, and Front Office Manager Aslina. Providing personalized service and creating memorable experiences for our guests are top priorities for us, and we are glad to hear that our team made you feel welcome throughout your stay. Once again, thank you for choosing EQ Kuala Lumpur, and we look forward to welcoming you back for another unforgettable experience in the future! Warm regards, Gerard Walker General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$238 - S$320 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
EQ
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
440
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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EQ KUALA LUMPUR (S̶$̶3̶0̶6̶) S$234: UPDATED 2024 Hotel Reviews, Price Comparison and 1,747 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about EQ Kuala Lumpur
Which popular attractions are close to EQ Kuala Lumpur?
Nearby attractions include KLCC - Bukit Bintang Pedestrian Walkway (0.3 km), Aquaria (0.4 km), and Heli Lounge Bar (0.2 km).
What are some of the property amenities at EQ Kuala Lumpur?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at EQ Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at EQ Kuala Lumpur?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at EQ Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to EQ Kuala Lumpur?
Conveniently located restaurants include Kampachi EQ, Nipah, and Bottega Lounge.
Are there opportunities to exercise at EQ Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does EQ Kuala Lumpur have airport transportation?
Yes, EQ Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at EQ Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does EQ Kuala Lumpur offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.