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58 Jalan Ang Seng Brickfields, Kuala Lumpur 50470 Malaysia
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Traveller (537)
Room & Suite (154)
Dining (78)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#26 of 739 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Elevated above the bustle of Bangsar, one of Kuala Lumpur’s most vibrant and cosmopolitan districts, Alila Bangsar is a modern urban retreat that fuses a haven of relaxation with a lively city vibe. Comfort and personalised service meet contemporary style and a variety of dining and lifestyle facilities, ideal for young urbanites, leisure travellers and sophisticated executives. A place to feel at home, and in the heart of it all.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Poolside bar
Shuttle bus service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared bathroom
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Bath / shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Chinese, Malay, Tamil

Location

Full view
97Great for walkers
Grade: 97 out of 100
48Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
566Reviews11Q+A35Room tips
Traveller rating
  • 367
  • 119
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surayasaadon wrote a review 8 Aug
1 contribution
Comfy room, clean, Shower is nice, room temperature is good. But too many lift to take to go to lobby, then need to change lift to room, parking should be complimentary to guest. Free coffee & chips whole day was really good selling point. Will definitely come back! 🤍
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kylie T wrote a review 7 Aug
1 contribution
Could have been better experience for a 5 star hotel. Ckecked in and out was a breeze but the staff at the restaurant during breakfast had communication breakdown with my daughter when she asked him to charge my breakfast to her room since my room was without breakfas; Next is the one who handled my request for late check out, she wasn't that pleasant when responding to my request for late check out. Minor details for cleanliness overlooked which I have highlighted to the hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Chhimi T wrote a review 5 Aug
Colombo, Sri Lanka32 contributions61 helpful votes
Superb room for a family with 2 king size beds (the twin studio). Everything was very clean and well maintained, plus the shower was the best of any 5 star hotel I have stayed in for a long-time - very powerful. From the check in by the excellent Ihsan, who managed everything extremely well and was very helpful and friendly. to check out - again by Ishan - we had no issues and found this to be an excellent no-nonsense hotel from which we launched our shopping trips, The room service was excellent and I enjoyed the coffee machine and free snacks on every floor. A great stay, which ticked all the boxes.
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Date of stay: August 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nancy Cheah, General Manager at Alila Bangsar Kuala Lumpur
Responded 6 days ago
Dear chhimit, Thank you for staying with us and taking the time to write this beautiful review. We are indeed delighted to know that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Ihsan is delighted to know that he had make your stay enjoyable and yes we are proud of him as it is the guest experience that make a difference in any stay. In the meantime, stay safe and well! Kind regards Nancy Cheah
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BryCai wrote a review 4 Aug
Saipan, Mariana Islands1 contribution
Great experience. Highly recommended. Great and helpful staff especially kitchen staff. Easy access to tourist destinations. Clean and tidy rooms. Food options need some improvement with variety especially breakfast.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nancy Cheah, General Manager at Alila Bangsar Kuala Lumpur
Responded 6 days ago
Dear Bry Cai, Thank you for staying with us and taking the time to share your experience with us. We are indeed delighted to know that you had a good stay and we are in the midst to address your feedback on the breakfast. We look forward to have another opportunity to welcome you back in the near future. Stay well and safe. Kind regards Nancy Cheah
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37Faz73 wrote a review 1 Aug
1 contribution
+ Good location, close proximity to LRT and shops. Nice and comfy room, enough space for a family stay. Helpful staff, good view of KL from room. - Long lift ride to lobby at top floor before access to room.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Nancy Cheah, General Manager at Alila Bangsar Kuala Lumpur
Responded 6 days ago
Dear 37Faz73, Thank you for staying with us and taking the time to give us this short but fantastic review. It says all that is needed, hear you on the lifts too. However, that is needed for us to keep the privacy and safety of all our guests as we sit on a shared building. Stay safe and well until we see you again. Kind regards Nancy
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Manfred wrote a review Jul 2022
Singapore, Singapore5 contributions2 helpful votes
I’ve never been a fan of luxury lifestyle hotels, partly because it lacks the most important banner for outstanding hotels — the care for attention. Alila Bangsar is a quaint, tastefully-designed property in Kuala Lumpur. It’s one of the places that makes your heart flutter simply by its spatial ambience. Rooms are efficient, clean and thoughtfully considered for travellers. For instance, the vanity space right by a deep sink in the bathroom that’s accompanied by large mirrors, or the hallways and lobby that are full of conversational pits and small refreshment stations. The pool area, although I didn’t have a chance to try, is definitely its selling point. However, in order to achieve that sense of sophistication, what I think it sadly lacks is its attention for detail; especially in customer service. Despite the warm ambience, the atmosphere is noticeably cold. The hotel’s main entrance feels dead. No one greets you, and neither will you find anyone eager to help you with your luggages nor open the heavy door. The front desk staff, whilst polite and kind, do not offer the same warmth you’d get normally at other Hyatt properties. Another thing to note was the stench that came out of toilet. This is no surprise, as plumbing is something one can’t completely control. But as I tried calling for assistance, my calls were left unanswered. I didn’t bother trying again after and decided to just endure it. Despite this, I still do think the property is great and that everyone should try it when they visit Kuala Lumpur. I’m staying again this week for a longer stay and hopefully it’ll be a better experience.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gourav K wrote a review Jul 2022
Pune, India2 contributions
+1
Had an amazing stay and the thanks to the employees for all the hospitality. The rooms are spacious and the outdoor pool with the view of the kuala lumpur city, you cannot miss that. Also the connectivity to the Bangsar metro station through the hotel is an easy way.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Air-Miles-Global wrote a review Jul 2022
Singapore, Singapore419 contributions79 helpful votes
+1
Hotel is conveniently located one train stop from KL Sentral, and also a station from Mid Valley mall. Hotel reception sits pretty high up on the 41st, and the views are panoramic. We took the one with a balcony, and the room was great! The complimentary hot beverages and biscuits at each level are very nice gestures (near the lift).
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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hamizahzahar wrote a review Jul 2022
Kuala Lumpur, Malaysia1 contribution
service by the staff was excellent from check in to check out. Rooms are very spacious and good for family staycation. pool was the main highlight! overall its a one of a kind, resort in a city kinda vibe that u have been looking for a this while...
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mellllllc wrote a review Jul 2022
Singapore, Singapore1 contribution
First time staying in this hotel and was amazed by the interior design, lovely room and the small cafe at every lift lobby, however the staff was not providing warm hospitality except the room attendant. Didn’t expect this to be happened in one of the 5-star hotel in Hyatt. The service could have been improved much more.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$90 - US$103 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
143
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Frequently Asked Questions about Alila Bangsar Kuala Lumpur
Which popular attractions are close to Alila Bangsar Kuala Lumpur?
Nearby attractions include Coley Cocktail Bar (0.2 km), Dinty's Pub & Restaurant (0.3 km), and Pelita Hati Gallery of Art (0.3 km).
What are some of the property amenities at Alila Bangsar Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Alila Bangsar Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alila Bangsar Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Alila Bangsar Kuala Lumpur?
Yes, valet parking is available to guests.
What are some restaurants close to Alila Bangsar Kuala Lumpur?
Conveniently located restaurants include Sagar Restaurant, Tarbush Starhill, and Saravana Bhavan.
Are there opportunities to exercise at Alila Bangsar Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Alila Bangsar Kuala Lumpur have an airport shuttle?
Yes, Alila Bangsar Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Alila Bangsar Kuala Lumpur have airport transportation?
Yes, Alila Bangsar Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alila Bangsar Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Alila Bangsar Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.