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Ramada Encore by Wyndham Chinatown Kuala Lumpur

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No.1 and No. 3, Jalan Puda Lama, Kuala Lumpur 50200 Malaysia
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About

#146 of 756 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value

See why so many travellers make City Comfort Hotel Chinatown their hotel of choice when visiting Kuala Lumpur. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.

City Comfort Hotel Chinatown offers guests an array of room amenities including a minibar, air conditioning, and a refrigerator, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, to make your visit even more pleasant. The property also features an on-site restaurant.

For those interested in checking out popular landmarks while visiting Kuala Lumpur, City Comfort Hotel Chinatown is located a short distance from Chinatown - Kuala Lumpur (0.3 mi) and National Mosque (Masjid Negara) (0.7 mi).

If you’re looking for a barbeque restaurant, consider a visit to Naughty Nuri's Life Centre, Samba Brazilian Steakhouse Avenue K, or BBQ NIGHTS, which are all conveniently located a short distance from City Comfort Hotel Chinatown.

If you’re looking for something to do, Petronas Twin Towers (1.1 mi), Menara Kuala Lumpur (0.5 mi), and Jalan Alor (0.5 mi) are a nice way to spend some time, and they are all within walking distance of City Comfort Hotel Chinatown.

We’re sure you’ll enjoy your stay at City Comfort Hotel Chinatown as you experience all of the things Kuala Lumpur has to offer.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Meeting rooms
Concierge
Wifi
Restaurant
Breakfast available
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Refrigerator
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Hindi, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
151Restaurantswithin 0.5 km
26Attractionswithin 0.5 km
38Reviews4Q+A4Room tips
Traveller rating
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Most Recent
George F wrote a review 18 Nov
Sarnia, Canada23 contributions59 helpful votes
The Good: Clean hotel and the beds are a bit firm but comfortable. Breakfast included was ok. Bit lacking in variety and a bit bland but did the job. Most of the staff very kind and friendly. The Bad: Very spotty wifi. Did not work most of the time I was there. I mentioned to hotel and they said they would do something but nothing was done. Perhaps it was my room locaiton but still bad experience nonetheless. Good Wifi is a must these days! One Staff member was unprofessional, condescending and rude. Looked at me from a distance with a smirky grin. He also presented himself and the hotel badly exposing full arm tattoos. He should work in the cooking area away from Customers. Then again, who knows what he would do with the food. Watch out for him. He is the rude and unhappy looking one with arm tattoos!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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globetrotter28 wrote a review Jan 2020
Beijing, China27 contributions35 helpful votes
The reasons for me to come back and to stay a second time is the good hot shower, the comfortable bed and its location with a convenient store around the corner and Jalan Alor to be within walking distance (10-minute walk). However, I'm not pleased with the staff. My first stay here they forgot to clean the room. And the room will not be cleaned when the cleaning staff finished working. So the second time I tried to make sure they won't forget. I notified the front desk and when I came back they again didn't clean the room and yes of course no cleaning staff available. Upon check-in, there is one particular female staff who doesn't seem to understand how things work. I know she's trying her best but she is not fit for this job. When I checked out the first time, she already gave me a hard time. Tips for the manager: - inform the guests if they want their room to be cleaned they should make that possible before the cleaning staff punch out - add teaspoons in the room - get rid of that front desk personnel (it's a tough world) or get her the proper training, the guests should have a good first impression
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CITYCOMFORT, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 14 Jan 2020
Dear Guest, Thank you for taking the time to tell us about your recent stay and I apologize that we did not follow up with you personally. Please know that your feedback is extremely valuable to us. It is through continuous feedback, from guests such as yourselves, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations. Please know that your comments and issue will be addressed. It is our hope that you will give us another opportunity to serve you. The Management, Farhemie Bin Abdullah Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Firdaus K wrote a review Oct 2019
Singapore, Singapore54 contributions61 helpful votes
I booked the Superior Plus Room from 26 Oct to 29 Oct (Deepavali Weekend). Overall, it is a new or refurbished hotel with friendly and welcoming staff. It is located conveniently near BTS or KLCC or Pavillion and other shopping destination Via Grab. But it is a walkable distance if you wish to take their train. It is also near Chinatown and other eateries like KFC and 7 Eleven. This hotel wins in terms of location and convenience. The room was spacious and everything seems to be in order. No complaints here on the room and bathroom. I also bought the breakfast package and I would say it was basic with fried rice, fried noodles and a few western bits like scrambled eggs, sausages, chicken ham. Basic but I think they could add in improvements for more local varieties like Nasi Lemak, Rendang, Roti Canai etc. But I think for breakfast it is okay with what they serve. However, I was not pleased with the hotel for not providing housekeeping on the third day. I informed the check-in counter staff for housekeeping before heading out and when I got back to my room, it wasn't done. I surfaced this to the staff during the check-out and the reason gave was lack of manpower. I think it is a minor issue and I hope they would be efficient just to do a quick tidy up and change towels and provide the toothbrushes. Overall, the hotel is great even though there was a bit of hiccup for the housekeeping. But good location to consider if you wish to save money on Grab to travel.
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Date of stay: October 2019
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CITYCOMFORT, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 13 Nov 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KPC wrote a review Oct 2019
Bangkok, Thailand333 contributions478 helpful votes
+1
The location is far from train station by walk around 10 mins. The room is little small but we love the big king size bed so much, very comfy bed. The bathroom is quite small but we love the electric mirror. There are free laundry room for selfservice. The lobby is very good smell, feel comfortable, friendly staff but the breakfast is not much various to choose and cold food. Please improve for this matter.
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from CITYCOMFORT, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pawan Verma wrote a review Oct 2019
Indore, India112 contributions57 helpful votes
The best place I could find in KL to stay under budget. It is near to the City Center. Breakfast was good. Lord Ganesha Temple is very nearby, and Indian restaurant which serves vegetarian food as well. The place very near to Pudu Central. There are many shops like Mcdonalds, KFC, 7Eleven etc. 15 minutes walk to KL forest area and KL Tower.
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Date of stay: January 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Front Office Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Philip M wrote a review Sep 2019
69 contributions84 helpful votes
Very well maintained hotel, very clean and with a helpful staff and it also has right next door a small Indu temple that is used by locals that contrasts very much to the Batu Caves which is more of a tourist attraction by now filled with tourists amongst the Indus that use it. Unfortunately, the day I stayed was one of the three Malaysian National Holidays and full and close to the closing time of breakfast the buffet was empty with a very tired staff and I hardly ate anything and it was difficult to obtain simple things like milk, more bread and the such ! As we had arrived at 1.00 am and very tired, we woke up late and the staff had no problem to let us check out at 2 PM instead of 12 as I did not want to leave my luggage in storage because of the full occupancy !
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Date of stay: September 2019
Value
Cleanliness
Service
Room Tip: Try to be as high as possible as you can see more of the city !
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Front Office Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Buru wrote a review Jul 2019
Pamplona, Spain6 contributions5 helpful votes
We stayed 5 nights at this hotel and were so happy with its facilities. Starting for the location: walking distance to Chinatown and to the free bus stops to visit every place in the city. Rooms are big, clean and comfortable. You can do laundry for free at the rooftop. Good wifi, good food at the restaurant. They change breakfast menu every day. I would repeat for sure.
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dana wrote a review Jul 2019
Fujairah, United Arab Emirates7 contributions1 helpful vote
The only reason I booked this hotel was because it’s affordable and close to the city centre. The front desk people are also very helpful. The two things I didn’t like about the hotel where check in and check out times and cleanliness. Good for people who want to stay overnight or 2 nights and don’t have time to waste on commuting. They offer to keep your bags even if you’re checked out. Which was helpful considering check out time was 12pm and my flight was 11:55 pm. That way you can still have the freedom to go out.
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Date of stay: July 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael F Yuill wrote a review Jul 2019
London, United Kingdom6 contributions1 helpful vote
The location is right next to china town, so it was perfect for us. We used Grab to get quick taxi’s around town, to KLCC Park, to the Batu caves. As for the hotel, the room was spacious and clean. The shower was perfect. Large selection of items to choose from at breakfast. Staff were very helpful. If I’m ever in Kuala Lumpur again, I’ll definitely return!
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Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose wrote a review Jun 2019
1 contribution
Hotel was well located in KL, nearby have LRT and bus station. Petaling Street and other tourist spots are just nearby. The staffs are helpful and friendly. Room was clean and comfortable. Definitely will come back when I visit KL next time.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Paradise30290459917, Manager at Ramada Encore by Wyndham Chinatown Kuala Lumpur
Responded 23 Oct 2019
Dear Guest, Thank you for choosing to stay with us and it was our great pleasure to have you as our guest. We are most delighted to learn that you have thoroughly enjoyed the stay and that we have lived up to your expectations! The team at City Comfort Hotel Kuala Lumpur City Centre gladly joins me in thanking you for recognising our effort. Taking your positive experience on board, we will continue to seek for improvement. We look forward to welcoming you for another amazing hotel experience with us in the near future! The Management, Farhemie Bin Abdullah Hotel Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
PRICE RANGE
US$19 - US$28 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
97
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RAMADA ENCORE BY WYNDHAM CHINATOWN KUALA LUMPUR (S̶$̶4̶4̶) S$25: UPDATED 2022 Hotel Reviews, Price Comparison and 113 Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about Ramada Encore by Wyndham Chinatown Kuala Lumpur
Which popular attractions are close to Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Nearby attractions include Guan Di Temple Kuala Lumpur Malaysia (0.5 km), Sin Sze Si Ya Temple (0.3 km), and Chinatown (0.4 km).
What are some of the property amenities at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Conveniently located restaurants include LOKL Coffee Co., Betel Leaf, and Shin Kee Beef Noodle Specialist.
Does Ramada Encore by Wyndham Chinatown Kuala Lumpur have airport transportation?
Yes, Ramada Encore by Wyndham Chinatown Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ramada Encore by Wyndham Chinatown Kuala Lumpur?
The staff speaks multiple languages, including English, Hindi, and Malay.
Are there any historical sites close to Ramada Encore by Wyndham Chinatown Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (0.7 km), Rumah Penghulu Abu Seman (1.9 km), and Istana Negara (3.5 km).
Is Ramada Encore by Wyndham Chinatown Kuala Lumpur accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.