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Banyan Tree Kuala Lumpur

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02 Jalan Conlay, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1026)
Room & Suite (228)
Dining (166)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Banyan Tree Kuala Lumpur
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 690 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Free parking
Free internet
Internet
Pool
Bar / lounge
Room features
Air conditioning
Room types
City view
Good to know
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
327Restaurantswithin 0.5 km
30Attractionswithin 0.5 km
732Reviews11Q+A34Room tips
Traveller rating
  • 584
  • 92
  • 31
  • 15
  • 10
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Popular mentions
ElaineC wrote a review Nov 2021
140 contributions34 helpful votes
+1
A conveniently located luxury hotel in Kuala Lumpur. From a private, covered and air-conditioned pedestrian bridge linking the hotel to Pavilion KL, your shopping & dining jaunt are mere steps away. My room was beautifully appointed, albeit a little dated and rough on the edges. We had twin beds in our room, which were on the small side compared to other similarly priced hotels in the city. Room amenity was great - coffee maker, automatic blinds, TOTO toilet, incense & oil burner. The breakfast restaurant has stunning views of both KLCC & KL Tower. You have a choice of dining in or out on the open air patio. Breakfasts are generous and served ala carte from a wide menu. Each person gets to choose one food item from 4 categories, which is more than enough to fill you. The same restaurant doubles as a grill house by night. Those looking to celebrate a special occasion with a view of the city will not be disappointed. Wait staff were friendly and attentive. The spa has a diverse list of services on offer. I had the unfortunate experience of getting a treatment room which wasn’t thoroughly cleaned. I brought it to the attention of my therapist, who must’ve told front office for they offered me a further discount on my spa package for my unpleasant experience. The hotel tries very hard to please, and for that I’m giving it full stars for effort. But with a shortage of staff and a lack of experiences, I’m left wanting - cleaner rooms, broken parts replaced, wait staff who knows their menu and just having enough waiters.
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Date of stay: November 2021Trip type: Travelled with family
2 Helpful votes
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Diyana wrote a review Nov 2021
1 contribution2 helpful votes
We went to Horizon Grill for my son's birthday lunch and had a whale of a time. The magnificent view, the delicious food (the steak was perfect!), the warm, friendly and attentive staff (a special shoutout to Amanda & the Horizon team!) made it a birthday celebration to be remembered. It was worth every penny.
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Date of stay: November 2021Trip type: Travelled with family
2 Helpful votes
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Fmz wrote a review Nov 2021
1 contribution3 helpful votes
+1
Arrived and parked my car at the basement. First time experiencing check-in reception is at 53rd floor. Splendid view the moment you reach 53rd floor. Greeted by Bhavani,front officer,a very pleasant person who was very thorough from checking-in,to the available facilities,reservations until we reached our room. We went for hi-tea at Ebisu,a japanese restaurant. If you have a sweet tooth,you might love it but i personally felt that it was a little too pricy for the quantity. Again,view is fabulous and waiters,waitresses were very pleasant n provided good service. Breakfast was at the Horizon grill. Due to covid,there is no buffet line. Instead you just have to sit at the table n order your breakfast. Yes,you can order as much as you want and folks working there were awesome.In a way it was good that way instead of taking up food from buffet because you reduce food wastage. We enjoyed having small conversations with the staffs on duty. And again,the view,remarkable. Dinner was at Horizon grill as well because we did not want to leave the hotel to go anywhere. Of course pricey,but portion and quality was very good,not forgetting the splendid service. The Room was great,spacious,clean and we had the KL tower view. Cozy bed n huge tv. Unfortunately it was raining and we could not fully enjoy the ambience n view at the cocktail bar. But for those 80's 90's kids,you will love the music. Some names must be mentioned here for the good service provided: Horizon Grill Yuges Firdaus Ezreen Amanda Hanif Front Office Bhavani Arianna I will definitely go and stay again.
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Date of stay: November 2021Trip type: Travelled as a couple
3 Helpful votes
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Response from Anders Dimblad, General Manager at Banyan Tree Kuala Lumpur
Responded 1 week ago
Dear farmaz1502, Thank you so much for taking the time to share your wonderful experience during your staycation in Banyan Tree Kuala Lumpur. We are glad that you have enjoyed your stay with us and truly appreciate your effort in taking the time out of your day and acknowledging the hospitality that you received from Yuges, Firdaus, Ezreen, Amanda, Hanif, Bhavani as well as Arianna. It is a pleasure to read that they made such a positive impact towards your experience with us and we will definitely share your kind words with them. Thank you for staying with us and for ranking us so highly, Farmaz Murtad, and we are looking forward to having the opportunity to welcome you back for a second visit in a not too distant future. Best regards, Anders General Manager
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George G wrote a review Nov 2021
Kuala Lumpur, Malaysia113 contributions48 helpful votes
+1
Dinner experience was very pleasant and memorable. Service staffs were very professional in explaining the menu and when dish had been present. They are also friendly especially Yuges, Ash and Hanif. Food was good... With the price that comes with it, it has to be good 😊. Not to mention the view of twin tower while having dinner is...another level of experience! Kudos to them!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Reservation in advance is required to avoid disappointment.
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3 Helpful votes
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Response from Anders Dimblad, General Manager at Banyan Tree Kuala Lumpur
Responded 1 week ago
Dear georgeg524, We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your dinner at Horizon Grill in Banyan Tree Kuala Lumpur. It is very delightful indeed to read your generous comments about our remarkable views, food offerings as well as the wonderful service from one of our friendly associates Yuges, Ash and Hanif that were up to your expectation, which we take great pride in. We are glad that we had the opportunity to make your visit so memorable, georgeg524, and we certainly hope to welcome you back again and offer you another remarkable experience. Best regards, Anders General Manager
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Arthur M wrote a review Nov 2021
1 contribution4 helpful votes
We're celebrating our anniversary here and we had a great time here. The food is awesome, the service is great and the view is absolutely beautiful. Totally a memorable experience!!! A big thank you to Yugesh, Ash and the Chef' team for making our great day into a magical one!
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Ask the staff for the dish of the day!! Totally worth it!
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3 Helpful votes
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Response from Anders Dimblad, General Manager at Banyan Tree Kuala Lumpur
Responded 1 week ago
Dear Arthur M, Thank you so much for taking the time to share your experience during your anniversary dinner to Horizon Grill at Banyan Tree Kuala Lumpur. We are delighted to read that you have enjoyed your stay with us and we really appreciate the time you took out of your day to recognize one of our team especially Yugesh, Ash and the Culinary team. Your kind compliments to the team is most appreciated and we will be sure to share your kind words with them. Thank you again for your sharing this wonderful review Arthur M and on behalf of our team in Banyan Tree Kuala Lumpur, we greatly looking forward to your return in the near future. Best regards, Anders General Manager
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PRICE RANGE
US$181 - US$235 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
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Frequently Asked Questions about Banyan Tree Kuala Lumpur
Which popular attractions are close to Banyan Tree Kuala Lumpur?
Nearby attractions include Museum of Illusions (0.4 km), KLCC - Bukit Bintang Pedestrian Walkway (0.4 km), and Pavilion KL (0.2 km).
What are some of the property amenities at Banyan Tree Kuala Lumpur?
Some of the more popular amenities offered include a pool, a lounge, and free parking.
What food & drink options are available at Banyan Tree Kuala Lumpur?
Guests can enjoy a lounge during their stay.
Is parking available at Banyan Tree Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to Banyan Tree Kuala Lumpur?
Conveniently located restaurants include The Grand Getaway by Grand Hyatt Kuala Lumpur, el iberico, and Horizon Grill.
Are there opportunities to exercise at Banyan Tree Kuala Lumpur?
Yes, guests have access to a pool during their stay.
Are there any historical sites close to Banyan Tree Kuala Lumpur?
Many travellers enjoy visiting Kuala Lumpur City Gallery (2.2 km), Rumah Penghulu Abu Seman (0.3 km), and Istana Negara (4.8 km).
Does Banyan Tree Kuala Lumpur have any great views?
Yes, guests often enjoy the city view available here.