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Hotel Sentral

30 Jalan Thambypillai Brickfields, Kuala Lumpur 50470 Malaysia
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Free cancellation until 27/02/22
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Traveller (799)
Room & Suite (244)
Dining (74)


#174 of 685 hotels in Kuala Lumpur
Hotel Sentral, a hotel owned by the Hotel Sentral (KL) Sdn. Bhd, aims to make a difference in ensuring comfortable, refreshing and value for money accommodation for travellers. The hotel enjoys a unique location on Jalan Thambypillai with the monorail station right on its doorstep providing quick access to various part of the major tourist spots such as Bukit Bintang, Time Square and Chinatown.Hotel Sentral houses 192 contemporary styled and designed rooms, of which 12 Executive Rooms occupies the Executive Floor on level 15. All the rooms are furnished with modern amenities such as LCD flat screen television, minibar, in room safe, IDD telephone, complimentary Wi-Fi internet access, Astro and local TV channels to ensure a relaxing and comfortable experience.
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Property amenities
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
24-hour security
Baggage storage
24-hour check-in
Breakfast buffet
Vending machine
Convenience store
Currency exchange
Gift shop
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Flatscreen TV
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
English, Chinese, Malay


Full view
100Great for walkers
Grade: 100 out of 100
159Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
1516Reviews34Q+A100Room tips
Traveller rating
  • 140
  • 662
  • 473
  • 145
  • 97
Time of year
Traveller type
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  • English
Popular mentions
Adel Ali wrote a review Apr 2021
1 contribution2 helpful votes
Full of cockroaches was horrible night, I couldn't enjoy my meal while they are hang around in the room. The place is dead and the carpet and furniture is old and dirty. Internet was so slow. Service was okay.
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Ben A wrote a review Apr 2021
Cyberjaya, Malaysia3 contributions6 helpful votes
Made booking for my 3D2N stay but it was totally unpleasant. The bathroom was not clean, defect here and there. No light at the shower area, no hot shower, saw cockroaches in the bathroom and worst, me and husband bought Mcd before check in, left it for a while on the table and went down to go to nearest 7e. When we back in the room to eat, the cockroaches had already there inside our food. Called the reception so many times to report about the defects and cleanliness, they only said the maintenance and housekeeping staff will come in to check. But nobody attend us! No mineral water provided. When I asked them to send it to my room, they told me that they never provide such things for superior room. I asked to upgrade or change to another available room, they said all fully booked. But when I search in their online booking, there were plenty rooms available to book. What?? And also got three indian person (thought they are a family) knocking our door so damn loud and shouting against us. They were looking for their daughter. When we said that we don't know and they might got wrong room number, they still knocking the door endlessly. Lucky someone called their phone and then they went away. Question now, how can outsider come up the room without key, and nobody aware of this? What was the staff doing? Not checking it thoroughly? Felt really unsafe. Dissapointed, terrible experience. Overall, not gonna come again.
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Fadzil Jey Jufri wrote a review Oct 2020
Kuala Lumpur, Malaysia25 contributions15 helpful votes
This was supposed to be a short night stay with good experience, I had a very high expectation because the hotel has a "3 Star" rating, but to be honest, this condition of this hotel and from the experience, it only deserve 1 star or at least 2 star rating. 1. Many things doesn't work in the room (and also in the other rooms because some customers from the same date of stay complaint too) for example, the telephone, the airconditioner(room feels HOT) and the hot shower (doesn't feel any increase in temperature). 2. Inexperience staff at the counter. During my stay, I was managed by a boy, a) he doesnt smile, b) he cant make decision when 'issue' happened , c) he made a decision that I cannot stay the night just because my IC/Mykad is Sabah (even though I AM STAYING at Damansara) which leads to d) I had to request an audience with a person of higher authority than him to make negotiation. 3. The TV is very outdated. The tea(s)/coffee in the room feels expired! not to mention, they do not offer refilling for the tea-set! The only good side is the breakfast provided (below mediocre quality) and request fulfilled for high room view. However, it doesn't justify the price RM79! I was experienced a 5 star hotel for only RM 88 (Hotel Istana, even though it was during promo) but it should give you an idea for the benchmarking! with all the bad conditions, the price should be lowered! Extra: I repeat, this hotel doesn't deserve a 3 star rating (at its current state) because I stayed and experienced a 3 star hotel such as Royale Borneo Hotel at Tawau, their breakfast buffet was superb with wide selection of foods, and you can always request to refill your tea (FOR FREE), and moreover, the bathroom is WORKING (hot and cold shower) and is WIDE. Please downgrade and claim your rating to be a 2 star rating unless you do a drastic changes and renovation otherwise I don't recommend you to stay here. Bad experience ever!
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Date of stay: October 2020
3 Helpful votes
Paramjit Singh wrote a review Sep 2020
1 contribution2 helpful votes
This room services are so bad. Inside, it was noisy due to the air conditioner. I'm so tired of staying in hotel rooms with lousy light (mostly quantity, but quality also bugs). From working at night to packing early in the morning, it's damn annoying not begin able to see very well. Please sort it out next time.
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Date of stay: September 2020
Trip type: Travelled on business
2 Helpful votes
NURHANI HAYATI MARZUKI wrote a review Mar 2020
Kuala Lumpur, Malaysia155 contributions168 helpful votes
I always travel alone to KL and for me it worth the price. I pay less than MYR100 for one night. The staffs also friendly. It is located near to the KL sentral. Plus, there are so many restaurants located in this area.
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Date of stay: July 2019
Trip type: Travelled on business
3 Helpful votes
US$15 - US$34 (Based on Average Rates for a Standard Room)
MalaysiaWilayah PersekutuanKuala Lumpur
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Frequently Asked Questions about Hotel Sentral
Which popular attractions are close to Hotel Sentral?
Nearby attractions include Zeta Bar (0.4 km), Nu Sentral (0.1 km), and Kuala Lumpur Sentral Railway Station (0.3 km).
What are some of the property amenities at Hotel Sentral?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Hotel Sentral?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Sentral?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Hotel Sentral?
Yes, parking is available to guests.
What are some restaurants close to Hotel Sentral?
Conveniently located restaurants include Chambers Grill, Favola Italian Restaurant, and Prime.
Are any cleaning services offered at Hotel Sentral?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Sentral?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Hotel Sentral?
Many travellers enjoy visiting Kuala Lumpur City Gallery (1.8 km), Rumah Penghulu Abu Seman (3.8 km), and Istana Negara (3.4 km).
Is Hotel Sentral accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.