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ibis Kuala Lumpur City Centre Hotel

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32 Jalan Yap Kwan Seng, Kuala Lumpur 50450 Malaysia
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Traveller (534)
Pool & Beach (70)
Dining (67)

About

#87 of 745 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Strategically located right in the heart of Kuala Lumpur, ibis Kuala Lumpur City Centre is only a 5-min walk from Petronas Twin Towers, KLCC Park and major shopping malls including Suria KLCC. It is walking distance to Kuala Lumpur Convention Centre, National Library and many other top tourist attractions and very accessible by LRT train stations. All contemporary guestrooms feature supremely comfortable beds, complimentary Internet and modern amenities for a good night's stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Shuttle bus service
Business Centre with Internet Access
Wifi
Infinity pool
Rooftop pool
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Happy hour
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Electric kettle
Flatscreen TV
Walk-in shower
Safe
Bottled water
Clothes rack
Private bathrooms
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English, Chinese, Malay

Location

Full view
100Great for walkers
Grade: 100 out of 100
120Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
415Reviews21Q+A47Room tips
Traveller rating
  • 154
  • 131
  • 62
  • 31
  • 37
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Most Recent
kevinchua80 wrote a review Sep 2022
Kota Kinabalu, Malaysia1 contribution
Upon check in, the other guest keep jumping queue but the front office staff ignore it at all. Payment supposed to be charged immediately but it delayed, which caused me can't get the rebates from my credit card. No prior notice of charging given to guest. Poor security on payment gateway as well as it do not need the OTP to verify my payment. Room door very tight and unable to open easily seems like it stuck and need to push hard to open the door, and the toilet door broken.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2022
Value
Rooms
Location
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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Anne D wrote a review Aug 2022
1 contribution1 helpful vote
The front office are very helpful and polite. I appreciate the friendly n helpful staff n it made my stay a really nice one. They are always smiling eve when they are busy. When my tv was not tuned n I informed them they sent maintenance right away. The room was comfortable enough altoough housekeeping comes rather late to make the rooms. It didn't affect my stay though.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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SEKU wrote a review Aug 2022
Taipei, Taiwan548 contributions120 helpful votes
+1
There are almost no shops and train station nearby the hotel. It takes at least 12-15minutes to walk to Klcc, but it is inconvenient to carry luggage. The famous swimming pool on the top floor is very small, The soundproofing equipment is poor, the sound at the door or next door can be heard clearly. 這間酒店附近沒有什麼便利商店也沒什麼地方可以吃東西買東西。走路到最近的train station 雙子星塔需要至少12到15分鐘,帶著行李很不好走,出入要靠Grab比較方便。頂樓有名的泳池很小,整體感覺設備沒有很新。隔音設備很差,門口或隔壁的出入開關門講話都會聽得到。
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kamal wrote a review Aug 2022
1 contribution
A delightful service from the front desk. Rooms and toilets well maintain with fixtures working well. Breakfast spread at the hotel restaurant is a total disaster. A cordial drink instead of juice and very sweet. Local food served does not taste good and end up eating the pastries only.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip: Good place to rest but not the breakfast
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Calvin Chow wrote a review Jul 2022
Kuala Lumpur, Malaysia1 contribution
We stayed at Ibis, Kuala Lumpur City Centre, from 19/07/22 to 26/07/22. The hotel, including our room and bathroom, was clean and very well-kept. The bed was firm enough for my spine and the air-cond quiet. Everything in tip-top condition. The staff at front-desk and housekeepers were very pleasant and helpful too. This is despite the fact that there was a large number of guests over the weekends. We had initially booked for 3 nights but decided to extend our stay for another 2 nights and again a further 2 nights. We had a very pleasant experience in your hotel. Thank you.
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Date of stay: July 2022
Value
Service
Sleep Quality
Room Tip: Best view of Kuala Lumpur Urban Area, Highly Hygienic, Excellent Water Pressure, Excellent...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jasmine White wrote a review Jul 2022
Malaysia5 contributions
Rooms a bit small but still clean and feel comfortable. The breakfast buffet at the restaurant was good. All staff are kind and helpful. So far I enjoyed my stay. I will come back again next time for sure
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suzanna99 wrote a review Jul 2022
Launceston, Australia120 contributions76 helpful votes
The swimming pool was not well looked after, cloudy water which means that the chlorine has been used up. The restaurant for breakfast was hectic. I was happy with the room, nice AC and bedding. The walk to KLCC was long in the heat and uninspiring. I won't be back.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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azeez wrote a review Jun 2022
Kuching, Malaysia189 contributions131 helpful votes
stayed here for 2 nights during my seminar on site. location is near klcc, but probably takes around at least 15 minutes on foot to klcc. might be challanging work as the roads are not in good shape & take extra care when crossing the road. share riding apps maybe useful, rate of RM8 (airasia ride) & rm11 (grabcar). if hotel would provide shuttle service would be better. check in was hectic. however there are 4 counters opened for check in & it was relatively fast. waiting time of 15 - 20 minutes with 4 person in front of me. i have a bit of problem standing up for long (as i have plantar faciitis) and would recommend them to have better check in facilities - for example numbering queue system so we can sit while waiting for check in. check in staffs was excellent as they tried their best to expedite check in process with the number of guess arriving. the room - clean & spotless. it does not have direct klcc view. comfortable & does not hear traffic noise although right at the main road. amenities are well stocked. the aircond works well. the only downside of the room is lack of carpeted floor. all the floor surfaces are mosaic floor and it is cold when u step on it. wish there could be carpet so it would be more comfortable to step on. another problem is lack of KIBLAT sign for muslim to pray, i have to call muslim staff to locate if for me, as other hotels would have the sign. breakfast - nothing great. just something to fill up ur tummy. just dont bother to choose breakfast as u can have a better breakfast nearby/delivery. staffs were great and helpful. but i noticed there are no bellboy around to help with luggages. overall a decent hotel with value for money
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Date of stay: June 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Trek24271963120 wrote a review Jun 2022
1 contribution
My room was not cleaned daily. I have to asked front desk to clean the room. The carpets in the common corridors were not vacuum. Bits of food were found on the carpet floor for all the time I stayed there. This is a health problem.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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KS81 wrote a review Jun 2022
Butterworth, Malaysia1 contribution
Found the room is clean and comfortable, good location with walking distance to KLCC ~10-15 minutes also come with free parking. The downside - it seem there was no quality check done before handed over the room eg. found no battery in TV remote controller, kettle is not functioning (process of changing a new one is quite frustrating) and only one set of towel was given. Also, could be difficult to find a car park in case you return to hotel at night. Good value for money in overall, keep up the good job.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$40 - US$48 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
684
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Frequently Asked Questions about ibis Kuala Lumpur City Centre Hotel
Which popular attractions are close to ibis Kuala Lumpur City Centre Hotel?
Nearby attractions include Avenue K Shopping Mall (0.5 km), Masjid As-Syakirin (0.4 km), and Kun Yam Thong Temple (0.4 km).
What are some of the property amenities at ibis Kuala Lumpur City Centre Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at ibis Kuala Lumpur City Centre Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at ibis Kuala Lumpur City Centre Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at ibis Kuala Lumpur City Centre Hotel?
Yes, free parking is available to guests.
What are some restaurants close to ibis Kuala Lumpur City Centre Hotel?
Conveniently located restaurants include Canopy Rooftop Bar and Lounge, Sushi Hibiki, and Sassorosso.
Are there opportunities to exercise at ibis Kuala Lumpur City Centre Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does ibis Kuala Lumpur City Centre Hotel have an airport shuttle?
Yes, ibis Kuala Lumpur City Centre Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at ibis Kuala Lumpur City Centre Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does ibis Kuala Lumpur City Centre Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at ibis Kuala Lumpur City Centre Hotel?
The staff speaks multiple languages, including English, Chinese, and Malay.