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DoubleTree by Hilton Kuala Lumpur

3,552 reviews
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Traveller (2150)
Room & Suite (780)
Dining (239)
Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“makan kitchen”(219 reviews)
“double tree”(203 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,552)Write a Review
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2,970 results
Traveller rating
1,489
1,058
268
98
57
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1,489
1,058
268
98
57
Show reviews that mention
All reviewsmakan kitchendouble treethe executive loungewelcome cookiewarm cookiesampang parkpetronas towerspillow menufood courtcovered walkwayshopping mallsubway stationupon checkrain showermodern hotelbusiness tripfree shuttle
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1 - 5 of 2,970 reviews
Reviewed 3 days ago via mobile

I used my points to stay here in October 2016 and it was one of the nicest Hilton hotels I have ever had the pleasure of staying in. My friend and I had a twin executive room, which was enormous. We did not have breakfast...More

Thank Georgia L
Hotel's Favourite
Reviewed 4 weeks ago

The hotel lies very close to the twin towers ( petronas ) and close to the center of the city. It's above a mall ... so an excellent choice for those into shopping. The staff at check in and check out were very nice and...More

3  Thank Muhammad A
Response from DoubleTree-KL_MGMT, other at DoubleTree by Hilton Kuala LumpurResponded 3 weeks ago

Hi Muhammad A, Thank you so much for leaving your review. I am delighted that you had an incredible experience during your stay with us at DoubleTree by Hilton Kuala Lumpur. I'm elated to hear that our team members managed to successfully locate your sunglasses...More

Reviewed 5 days ago via mobile

We chose to stay here for a long layover in KL. fantastic place! We didn't go hungry with all the good places to eat here! Both inside the Double tree and inside the mall below are SO many good places to eat! We were so...More

Thank theotherbart111
Response from DoubleTree-KL_MGMT, Director of Operations at DoubleTree by Hilton Kuala LumpurResponded 5 days ago

Dear theotherbart111, Thank you for leaving us with a great review. I am ecstatic to learn that you had a terrific stay with us and that you enjoyed the food served at Makan Kitchen. It warms my heart to hear that you have been welcomed...More

Reviewed 1 week ago

Spent almost 1 week there, great experience. The staffs are very friendly and helpful. Great service and facilities. The welcoming cookie was a surprise I loved it very much. The bed is so comfortable which make me bedridden. Location wise consider quite convenient, just 5...More

Thank zh0ngyic
Response from DoubleTree-KL_MGMT, Director of Operations at DoubleTree by Hilton Kuala LumpurResponded 6 days ago

Dear zh0ngyic, Thank you for taking the time to leave us with a review. I am elated to learn of your fantastic stay with us here and happy to note that you loved our warm welcome cookie. Very glad to hear that you found our...More

Reviewed 1 week ago

My husband and I booked an executive room at this hotel from 9th-11th Feb 18. From the moment we arrived to the moment we left we received an excellent service by the team in the executive lounge. We would like to particularly mention Sarojini, Didaht,...More

Thank Brenda B
Response from DoubleTree-KL_MGMT, Director of Operations at DoubleTree by Hilton Kuala LumpurResponded 6 days ago

Dear Brenda B, Thank you for leaving us with a review. I am elated to hear that you have been warmly welcomed by our team members with the true Hilton Hospitality. We have taken note of your commendation of our dedicated team members and will...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
US$88 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kuala Lumpur
#12 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#14 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$88 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kuala Lumpur
#12 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#14 Family Hotel in Kuala Lumpur
#23 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (2150)
Room & Suite (780)
Dining (239)
Pool & Beach (94)
Business Centre & Event Rooms (40)
Amenities (8)
Family and Play Areas (1)
Questions & Answers
Ask a question
Iqra K
27 January 2018|
AnswerShow all 5 answers
Response from Liznis | Reviewed this property |
Sorry we had breakfast included., but there are plenty of places near the hotel that do breakfast
0
Votes
Georgina C
29 December 2017|
Answer
Response from Andrewt77 | Reviewed this property |
Yes. Validate the ticket at the reception
0
Votes
26 December 2017|
AnswerShow all 5 answers
Response from MelbournePerry | Reviewed this property |
Hi there I believe they have but I would check, a quick email will confirm and they are pretty good in getting back to you.
1
Vote
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12345622
Room Tips
"Try to go for the executive rooms as the lounge is a must!"
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"Ask for a room on higher floor, with city views."
Read review
"choose a high floor not too close to the lifts"
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"Request for non-smoking room if you don't smoke"
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