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Four Points by Sheraton Kuala Lumpur, Chinatown

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No 2 Jalan Balai Polis, Kuala Lumpur 50000 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (246)
Room & Suite (91)
Videos (3)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Kuala Lumpur, Chinatown
Updated 16/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 673 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Explore a Chinatown like no other and be enchanted with the hustle and bustle as old meets new and historic buildings and local street vendors sit alongside bold new bars and restaurants. Four Points by Sheraton Kuala Lumpur Chinatown is a sleek addition to the neighborhood with a short walk to Pasar Seni MRT and LRT for easy access to the rest of Kuala Lumpur. Inspired by the local area, exposed raw bricks, warm wood and traditional jade hued tiles adorn the arrival lobby while breathtaking panoramic views of the city await at check-in. After a full day, relax at the outdoor splash pool, hit the gym or grab a handcrafted cocktail at the chinoiserie style Jann Bar and enjoy sweeping views of the city. Hungry? Nibble on traditional Peranakan delights at Lady Yi’s Teahouse or chow down on local specialties at Quan’s Kitchen. For travelers who love to explore, we look forward to welcoming you. Be part of #TheRevivalChinatown.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Walking tours
Highchairs available
Airport transportation
Car park
Internet
Pool with view
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
Languages Spoken
English, Chinese, Malay
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
130Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
102Reviews5Q+A11Room tips
Traveller rating
  • 77
  • 22
  • 2
  • 1
  • 0
Time of year
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Popular mentions
Alwyn Lau wrote a review 16 Sep
Kuala Lumpur, Malaysia39 contributions31 helpful votes
I'm writing this from the room (1216) and overall I'm satisfied: - check in was fast and the team is respectful and efficient - room is huge and comfy - hotel is clean - breakfast selection, whilst not very wide, was tasty (tip: go for the man-made local coffee instead of the machine-made lattes and cappucinos') Minor quibbles which I think mgmt can easily resolve to make things better: - the suite I was in had this 'cigarette' smell when I went in - some of the pillows had the cologne of the previous guest - one of the room lamps was out - no coffee spoons, only small stick stirrers I think these issues can be EASILY dealt with with just a bit more stringent cleaning and attention. Also, i dunno why but my family had a lot of trouble locking the bathrooms doors. Literally takes me half a dozen times before getting the lock in. Still, I'm glad to say I will come back again. The location is great and (so far) the price is reasonable.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
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BL_Leo wrote a review 8 Sep
Petaling Jaya, Malaysia3909 contributions218 helpful votes
Practiced strict SOP when I stayed here during MCO. Location was perfect within the famous Petaling Street area, with lots of trendy cafes as well as old eateries nearby. Do not know the quality of food because we dined outside all the time. Room was still new and clean...
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Date of stay: December 2020Trip type: Travelled as a couple
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Joe wrote a review Aug 2021
1 contribution1 helpful vote
Hotel locations is great as you can easily find the restaurants and cafes in less than 5 min walking distance. Room are clean and facilities are quite new. Staffs are friendly and very helpful especially Mr rashdan .Thank you for going the extra miles. I had a wonderful staycation , and I have recommended this hotel all of my colleagues, friends and family. Thank you again for such outstanding service.
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Date of stay: August 2021Trip type: Travelled solo
1 Helpful vote
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Anastasia (@monk3yseendo) wrote a review May 2021
Malaysia1339 contributions38 helpful votes
+1
First off, this is a review on their food delivery and not a dine-in nor stay. Service: Communication with the hotel to place the order was smooth via WhatsApp. Not much recommending required by their customer service as we simply had to follow the starred items on the menu. Packing: We absolutely loved the fact that everything was labeled even with expiry dates and placed in their very own re-usable cloth bag which makes an awesome shopping bag in the future. Duck Confit (RM 35) Unfortunately the duck did not age well in the take away box hence by the time we consumed it, it was a little cold and the teeniest bit tough. That said, it was extremely flavourful and tasty with the sauce. The spring mixed salad was nice and crunchy with pickles to give it that refreshing twist. The rosemary potatoes were caramelised beautifully though a little light in flavour but if you eat them with the duck, its perfect. Had the meal ended there, if wouldn’t have been filling enough. But with the banana cake topped with caramel sauce was a perfect finish to the meal with its beautiful texture and was pretty filling! Recommended? All in all, a pretty delicious meal at a very reasonable price🙆🏻‍♀️ Our full review is on Instagram (@monk3yseendo)
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Date of stay: May 2021
Value
Service
2 Helpful votes
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shabeenaa83 wrote a review Apr 2021
Shah Alam, Malaysia24 contributions21 helpful votes
-The check in was very good and fast -the staff was very professional and friendly - Hotel smells very very GOOD - room is small and the toilet too is small But the bed and pillow is very comfortable Just have some issues with the pool... the water has a very weird smell and many tiles were broken...it can be very dangerous...(in the second picture) We ordered some desserts as in the picture below...the taste was ok ok laaaaa.nothing special I made a video on youtube.... the hotel review...plz do watch @ Sha&Sud Adventures
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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PRICE RANGE
US$60 - US$70 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
318
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Frequently Asked Questions about Four Points by Sheraton Kuala Lumpur, Chinatown
Which popular attractions are close to Four Points by Sheraton Kuala Lumpur, Chinatown?
Nearby attractions include Sri Maha Mariamman Temple (0.3 km), PS150 (0.04 km), and Guan Di Temple Kuala Lumpur Malaysia (0.4 km).
What are some of the property amenities at Four Points by Sheraton Kuala Lumpur, Chinatown?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Four Points by Sheraton Kuala Lumpur, Chinatown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Kuala Lumpur, Chinatown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Four Points by Sheraton Kuala Lumpur, Chinatown?
Conveniently located restaurants include Lucy In The Sky Cafe, Shin Kee Beef Noodle Specialist, and Leaf & Co Cafe.
Are there opportunities to exercise at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Kuala Lumpur, Chinatown have an airport shuttle?
Yes, Four Points by Sheraton Kuala Lumpur, Chinatown offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Kuala Lumpur, Chinatown?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Kuala Lumpur, Chinatown offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Four Points by Sheraton Kuala Lumpur, Chinatown?
The staff speaks multiple languages, including English, Chinese, and Malay.