Great experience, definitely one of my favorite hotels in KL. Superb service from the team especially Sherveen from Quan’s Kitchen, very attentive and helpful. The room is tidy and clean & hotel location is great.
The room is amazing, we had a great view over KL. The bed, sheets, and pillows are really high quality. The hotel looks fantastic, the staff is really friendly. We really enjoyed ourselves. We took advantage of the location and lost ourselves in Chinatown.
Stayed here for one night as a Bonvoy Plat. Was upgraded to a corner room. Received a welcome letter that indicated this property upgrades Plats to standard suites which is nice to know. Also received a drink voucher for JAAN which is a nice touch despite the property not having a lounge. Overall experience was on par with five star Marriott options in KL. Was initially hesitant since Four Points is typically very much in the three star range but was impressed by both hard and soft product. Staff were friendly, including roving waiters during breakfast to offer local delicacies. Rooms were well designed and furnished, I especially liked the wall murals depicting scenes from Chinatown. Location cannot be beat, and is close to outstanding supper and breakfast options. Only snafu was that my room card wasn't coded for the 4pm late check-out but this was quickly resolved. Will stay again.…
It was a nice hotel overall. The rooms were fairly small but bright and cheerful. Convenient location to Chinatown and a convenient location to the Pasar Seni stop on the metro. If you enter the closest entrance, it’s about a 3 minute walk (but part of the walk may not have sidewalks).
This is a great hotel at an amazing location which is very well connected to all the necessary areas. The hotel staff was super helpful and made amazing recommendations throughout my four day stay. Special thanks to Mr. Rashdan and Ms. Selaya, hopefully I spelled the names correctly. I know where I am staying next.
Didn't expect the service level to be top notch as this is a 4-star hotel. However, the assistance rendered to me was more impressive than most 5-stars. Front office staff are friendly and always ready to help, making me feel very welcome. Special thanks to Rashden, CK, Ee Siang, Chun Ming and Firdaus. I love the location as it's near many legendary food, all within walking distance. ICC Pudu is also not far away and there's a LRT/MRT station nearby which helps during peak hours. Will definitely be back again.
redeemed my marriott bonvoy for 4 nights stay in this relatively new hotel in KL. it was well worth every points. i cant wait to come back & explore more. 1. location: Chinatown area. nearby MRT/LRT pasar seni, 5-7 minutes walking distance. it was a leisurely walk & safe area. just have to be careful with uneven road surface (which is very common in KL). lots of good hipster cafes around. instagramable location as there are many heritage sites/buildings that has be redecorated nicely. Monorail is also right at the back of the building but i do not recommend taking Monorail as the area is rather too quiet compare to walk towards MRT/LRT. free bus services to Bukit Bintang/KLCC also just below LRT Pasar Seni. 2. check in check in was fast & easy. room was ready when i checked in at 1pm. staff at check in was friendly & helpful. however, the check in is at level 7 and upon exiting the lift from ground floor, u might be a bit confused on the location of the lobby, especially when exiting from the car park lift. 3. room assigned room on level 17, overlooking the about to be completed PNB118. the view was amazing! u can see whole KL view - KLCC/KL Tower from the room. it was clean & spotless. most importantly it is quiet as u cant even hear the sound from the construction of PNB118. the bed were comfortable. the only downside is lack of sofa by the window so u can enjoy the view (only 1 in place). housekeeping was great. 4. check out i wish i didnt have to check out. it was fast & easy.…
Nice clean new hotel from Marriott. We chose the hotel as its in the heart of Chinatown. A lot of good local food and heritage. Also near to famous food places like pudu and the shopping street Bukit Bintang. Thought it’s a standard 4 star but we were overwhelmed by the service staff in the hotel. Room was decent, clean and smelt nice. Front office staff was amazing. Kudos to the team led by Rashden and Ck. Also great service from ee Siang / Chun ming and Firdaus. Will come back again.
A friend recommended us to stay here. So we stayed a night. Very strategic location, right in the middle of KL Chinatown. Checking-in was pleasant, very polite and friendly staff. Room was very clean. Very nice view. Lots of nice Café and restaurants nearby. LRR and MRT stations close by, very convenient. Such a pleasant stay.
the room is very clean..the staff who checked me in (rashan) very friendly and helpfull..defitnely will come back here..the view is amazing..the cafe staff friendly..the food is good..worth for money..