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PARKROYAL Serviced Suites Kuala Lumpur

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No. 1, Jalan Nagasari off Jalan Raja Chulan, Kuala Lumpur 50200 Malaysia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1641)
Room & Suite (1053)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from PARKROYAL Serviced Suites Kuala Lumpur
Updated 26/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 672 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Evening entertainment
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Hot bath
Rooftop pool
Outdoor pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Rooftop terrace
24-hour security
Concierge
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Kitchenette
Microwave
Flatscreen TV
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Malay
Hotel links
Special Offer:Life is Sweeter

Location

Full view
100Great for walkers
Grade: 100 out of 100
451Restaurantswithin 0.5 km
44Attractionswithin 0.5 km
2516Reviews128Q+A100Room tips
Traveller rating
  • 1,502
  • 742
  • 166
  • 59
  • 48
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Popular mentions
Wir22 wrote a review Yesterday
Malaysia15 contributions13 helpful votes
The hotel location is just right in the middle of the bustling Bukit Bintang area. However, some of the room amenities mentions in the hotel pamphlet are not available at the time of my stay. Otherwise, all other aspects including cleanliness and room service are wonderful.
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Date of stay: September 2021
Location
Cleanliness
Service
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Kathryn Yee wrote a review Mar 2021
Kuala Lumpur, Malaysia623 contributions94 helpful votes
Hotel's Favourite
We were here for a three nights’ stay and we felt like we were at home! Loved the layout. Fully equipped kitchen. Large working space. Massive wardrobe. And perfect location! We could just walk around and lots of food options. We enjoyed ourselves a lot!
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 21 Mar 2021
Dear KatyDaisy, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,
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@HH wrote a review Aug 2021
15 contributions8 helpful votes
Moved in during the start of another local lockdown due to the pandemic. Had to wait for vaccines while having a place to work from "home". Experience is based on my family's stay of two months and I must give the building, management and location 5 stars. We will be back here for future short or long stays. The building and facilities have been well maintained despite the volume of business and reduced staffing during the pandemic. I noticed that the corridors are naturally ventilated during this time instead of air-conditioned and this is the right move. Very importantly, the units do not share a central air conditioning. Their service from the front-desk, security, room-service and other staff though minimal during these times, have not fall short of our expectations. The location of the place cannot be beaten. The family love to walk whenever possible and everywhere we wanted to go was within walking distance. We had a bit of problem with starting the car after our stay as we hardly used it. Resulting from it's location is it's amazing convenience. You'd be spoilt for choices on where to buy your daily (and not so daily) essentials from. I wish to record my heardfelt gratitude to everyone at the place for making Parkroyal Residence our "home" away from home while we were there.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 3 weeks ago
Dear houhock, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
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frohiz361429 wrote a review May 2021
1 contribution1 helpful vote
This hotel still provides an excellent service despite the pandemic that happing to us right now. The attractive and affordable room rate really has helped me to have a staycation here and I feel so rejuvenated. I highly recommend anyone to stay here. It is very strategic and near to Pavilion.
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 16 May 2021
Dear frohiz361429, Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely, Bernard Sebastian
Read more
Cassandra L wrote a review Apr 2021
4 contributions4 helpful votes
Very unsatisfied on the first night. Went in the room with dust and small food waste on the TV table surface. Very obvious yet so meant no one wipe the surface. EVEN WORST when we prepare to sleep, I saw the bed sheet was dirty, 2 of the pillow case was dirty, not stain but it obviously wasn't change with dirts, dust and hair on top of it! Open up the blanket and it has lipstick stain on it. (Lipstick stain is washable so again meant it's not changed). I am so disappointed and angry. Call to the front desk, they said the room cleaner left home, ask someone to bring us a new blanket and ask me to CHANGE MYSELF. I did it and guest what? We have a king size bed, they brought me a twin sized bedsheet! In this covid-19 period, isn't making sure room is clean and everything is sanitised is the most priority for a Hotel?! I took all the pictures for the dirts and stain on my phone. Kept as evidences.
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Review collected in partnership with Pan Pacific Hotels Group
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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Response from Bernard Sebastian, General Manager at PARKROYAL Serviced Suites Kuala Lumpur
Responded 29 Apr 2021
Dear CassandraL651, Thank you for candid review and our apologies for the shortfall in service on this occasion. In our industry flexibility and customer centric service is paramount and we thank you for highlighting your concerns as opportunities for further improvement. Sincerely, Bernard
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PRICE RANGE
US$56 - US$101 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
parkroyal serviced suites kuala lumpur hotel kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
287
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Frequently Asked Questions about PARKROYAL Serviced Suites Kuala Lumpur
Which popular attractions are close to PARKROYAL Serviced Suites Kuala Lumpur?
Nearby attractions include Museum of Illusions (0.4 km), BB Park Bukit Bintang (0.5 km), and Flight Experience Kuala Lumpur (0.4 km).
What are some of the property amenities at PARKROYAL Serviced Suites Kuala Lumpur?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at PARKROYAL Serviced Suites Kuala Lumpur?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at PARKROYAL Serviced Suites Kuala Lumpur?
Guests can enjoy free breakfast and free instant coffee during their stay.
Is parking available at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, free parking is available to guests.
What are some restaurants close to PARKROYAL Serviced Suites Kuala Lumpur?
Conveniently located restaurants include The Whisky Bar, Cielo Sky Dining & Lounge, and Kill Devil aka The Rum Bar KL.
Are there opportunities to exercise at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does PARKROYAL Serviced Suites Kuala Lumpur have an airport shuttle?
Yes, PARKROYAL Serviced Suites Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PARKROYAL Serviced Suites Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does PARKROYAL Serviced Suites Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.