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Furama Bukit Bintang

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1,914 Reviews from our TripAdvisor Community

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There are newer reviews for Furama Bukit Bintang
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Showing 1,660: English reviews
London, United Kingdom
Reviewed 12 November 2015

Stayed in the Furama for 6 nights and then 3 nights on a recent trip to Malaysia in October. On both occasions checkin staff were excellent, especially Siti (1st visit) and Alex (2nd visit), who very generously upgraded our room. I also want to mention the security, concierge and car point staff who were all exceptional as well; greeting us...

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Helpful?
2Thank Mike B
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Mike B, Greetings from all of us! We can’t thank you enough for writing such an overwhelming review! We are extremely pleased to know that you enjoyed your stay with us, our guest's well-being is the highest reward for all our employees and we are thrilled that we were able to make your stay so memorable. All my team...

Reviewed 12 November 2015

We stayed in a two bedroom apartment which was very spacious. The hotel is walking distance to Times square shopping centre (our favourite shopping centre for kids) Breakfast was good. The juice was a little watered down. Concierge desk staff were fantastic. Always happy to help us out.

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Helpful?
Thank Suzanne J
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Suzanne J, Thank you for staying with us during your recent trip to Kuala Lumpur. We are glad that our hotel’s location and our rooms have met your expectations but sadly we missed the mark by not exceeding it. I have taken your comments constructively on the diluted juice and will share this with the F&B Manager to improve...

Kuala Lumpur, Malaysia
Reviewed 12 November 2015

The service was excellent. The people so friendly and helpful. I was ill and they bring tea on my room and asked every day how i feel. The houskeeping came every day and full up the fridge with every what we want. We enjoied VIP service. It is very comfortable!!! The hotel is recommended.

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Helpful?
1Thank Sarah19860211
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Sarah19860211, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur. We are very thankful of your fantastic review of our hotel and the entire Furama Bukit Bintang team appreciates it. Our Associates strive for excellence daily and it is them who create these memorable experiences for our guest Thank you for recommending Furama...

Reviewed 12 November 2015 via mobile

Check in was quick and friendly. Need to give credit card as holding fee for mini bar. We upgraded to Deluxe King size for an extra RM25. Room is spacious and clean with good size bathroom with walk in shower with toiletries. Aircon in room is quiet and easy to control. Tv is a 32" flat screen with Malay, Chinese...

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Helpful?
1Thank Ml T
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear MI T, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur. I am very pleased that you enjoyed your stay at Furama Bukit Bintang and we very much appreciate your positive feedback In regards to extending your credit card, the amount that we have taken as a deposit, despite room charges being paid...

Batu Gajah, Malaysia
Reviewed 11 November 2015

1st, i went there with my friends. nice room nice view, nice service. 2nd, i went there with my family, smelly room, normal view, the face of the receptionist, ok, i dont want to mention. Food nice, enviroment nice. Gym nice , the floor of the swimming pool area i think need to be maintainance a little bit as i...

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Helpful?
1Thank RoyaleHotel
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Royale 222, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that this is your 2nd visit with us. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services and accommodations. Once...

Hong Kong, China
Reviewed 10 November 2015

The location was perfect as it is a 2 minute walk to Times Square where we found was the most affordable shopping in KL. Only. Slight negative note was that on the weekends when it is extremely busy the elevators take a while to reach you, although this can't be helped. Also, the pool is a little chilly. 5/5' we...

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Helpful?
2Thank norris131
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Norrisn131, Thank you so much for sharing a positive feedback about your recent stay at our hotel. We are truly pleased that our services and facilities have meet your expectations. Thank you again for sharing your wonderful experience and we look forward to welcoming you back again in the near future. Kind regards, Gerry D'Cruz Executive Assistant Manager

Hobart, Australia
Reviewed 9 November 2015

I booked the Executive Club King room, and was given a twin room (without explanation). It was no biggie, just a little odd that the hotel would make the change without saying anything at check-in. Check-in was otherwise efficient, and we were in our room within minutes. There is nothing to distinguish the room as being Exec that I could...

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Helpful?
1Thank Steve K
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Tassie_Steve, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have found our Executive Lounge "as the place to be" Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor the quality of our services...

Horsham, United Kingdom
Reviewed 9 November 2015

Check in procedures were quite long and I was thankful there wasn't a queue but staff were nice and friendly and upgraded us to an executive room which was a nice touch. The room really was worth it and just felt so homely which was much needed. The beds were amazing and there wasn't any outside noise apart from the...

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Helpful?
1Thank Matt C
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Matt C, Thank you for taking the time to post a review about your most recent stay. It is customer feedback that we use to better ourselves and your review will be used to do so. With regards to the crowded breakfast, at times, it is difficult to arrange the flow but rest assured, we are fine tuning and...

Sydney, Australia
Reviewed 9 November 2015

I stayed at the Furama for a week while visiting family in KL - the check-in experience was the worse I experienced: first I am being told that the room we booked was not available and instead of having a "king size bed" I will have 2 single bed, the staff member stating that "it's ok, just bring the two...

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Helpful?
1Thank Matt_32_fr
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Matt_32_fr, I want to thank you for taking the time to post a review about your most recent stay. It is customer feedback that we use to better ourselves and your review will be used to do so. I was happy to see the positives you found during your stay and I also want to apologize for the issues...

Sydney, Australia
Reviewed 9 November 2015

We stayed in an Exective suite for 10 days in November 2015 and had our best holiday yet. The executive lounge was always stocked with snacks, drinks and free cocktails from 6-8 (Salmy was the most friendly waiter we have met). The service from all of the staff was excellent and we wouldn't stay anywhere else when returning. The location...

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Helpful?
1Thank big_javi_marie
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear big_javi_marie, We thank you for taking the time to write about your recent experience with us at Furama Bukit Bintang! It gives us great pleasure to know that you have had a wonderful time staying with us enjoying all facilities and of course our great location to match. I will definitely share your words of encouragement to Salmy from...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136 Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $56 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
37 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for higher floor and face city, can view KL modern skyline”
 of 5 bubbles Kasdi73, 28 Nov 2016 | Read review
“Rooms away from Lift are excellent for sleep quality.”
 of 5 bubbles JEPEE53, 27 Nov 2016 | Read review
“KLCC or KL tower view upon request and subject to availability.”
  • Complete toiletries provided. Not sure about standard room
 of 5 bubbles helmi91, 20 Nov 2016 | Read review
“Upper floors to have a view of Petronas Towers”
 of 5 bubbles nassaj2011, 16 Nov 2016 | Read review
“Choose higher floors for a good city view.”
 of 5 bubbles mervzm, 2 Nov 2016 | Read review
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