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Furama Bukit Bintang

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1,921 Reviews from our TripAdvisor Community

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There are newer reviews for Furama Bukit Bintang
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Showing 1,666: English reviews
Port Moresby, Papua New Guinea
Reviewed 13 September 2015

Being a business traveler, I had my first charge of MYR200 for smoking fee at a non-smoking room upon check out!! I wasnt brief of this, otherwise I would have requested to change to smoking room. There is no smoking damages or burned items (only slight air pollute for myself within the room) Room is plain, toilet is worn out,...

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Helpful?
Thank Albert B
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Albert B, Thank you for your review and for leaving us a feedback. Furama Bukit Bintang is indeed a non-smoking hotel. There will be a cleaning fee imposed should one smoke in the room. We are committed to providing our guests with the highest quality services and facilities. It's truly regrettable to hear that you were not satisfied with...

Bengaluru, India
Reviewed 13 September 2015

By mistakenly left the locker open and my passport was stolen. hotel management denied their responsibility even didn't helped me to go to the police station as well as denied any transportation facility. the hotel management is very unfriendly towards the customers. i went to police at 2am in the night all alone and filed a case. next morning passport...

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8Thank gouravagrawal39
Toronto, Canada
Reviewed 13 September 2015

Lets do this short and sweet.... Okay! The lobby was beautiful and the use of Ipads at check in set you up for this ultra modern flop. After the lovely ride on the lovely elevator I was smacked with a dose of reality! The room offers everything that is displayed in the photo's; however, the photos fail to capture how...

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4Thank Brandy M
Kuala Lumpur, Malaysia
Reviewed 13 September 2015

Great room, Great service, Simple breakfast buffet with great price. Location wise also good.. opposite is a shopping mall/n surround with lot with lot of restaurant outside the hotel. Do apply for furamafirst to get a good deal.

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Helpful?
2Thank philipj0hn
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Philipjohn, We would like to thank you for choosing Furama Bukit Bintang as your preferred hotel during you recent visit to Kuala Lumpur and thank you for posting a nice feedback on our TripAdvisor page. We are happy to know that you had a good stay and appreciated the little detail we added to your stay. We look forward...

Brunei Darussalam
Reviewed 11 September 2015

We stayed here last May15. The room is big, plain and clean. Our room doesn't have wifi / wireless internet which is not good. The room rate is affordable as we only stay in our room during night time because most of the time we are out for city tours. After our long day city tour, my feet got hurt...

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Helpful?
Thank Bianca A
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Bianca A, Thank you for taking the time to share a review on our TripAdvisor page. We are glad you found Furama Bukit Bintang a nice place to stay. Your positive comments are a great encouragement to our team. We have also taken note of your concerns regarding the wifi and the request for a pail to be place....

Reviewed 10 September 2015 via mobile

This hotel was shocking for the price you pay to spend here. There is not enough staff whatsoever to run this hotel properly. Breakfast was a disaster as we waited to be seated amongst a sea of uncleaned tables. It was a complete mess and during our entire meal, the tables stayed filthy with flies hovering around. For a hotel...

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1Thank Sammi H
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Sammi H, Thank you for taking the time to review your stay with us and for your constructive comments. Kindly accept our sincere apologies for the areas where we have fallen short of your expectations. This is certainly not a situation we are happy with, since we strive to maintain the highest possible levels of standards and facilities in...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 10 September 2015 via mobile

Strategic location with affordable price. The staffs are amazing . The room size is okay. Varieties of food serve during breakfast with a minimum charge. Swimming pool and gymnasium are some of the hotel facilities.

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1Thank 616shah
Dubai, United Arab Emirates
Reviewed 9 September 2015 via mobile

Was our second stay at a Furama Hotel. (We stayed previously at Furama Xclusive Villas & Spa,Ubud, Bali,Indonesia)....We stayed in a Superior room....clean with all basic requirements..... Staff was friendly and helpful... Breakfast was average with not much of variety....was the same on both days we stayed... good location, about 45 minutes from the airport, 5 minutes walking to the...

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1Thank Jason S
Siem Reap
Reviewed 8 September 2015

Good location hotel it just 3 minutes to the big shopping mall, staff no so friendly, room is clean, breakfast more choice but look more Chinese style. Pool a bit small , but for sure we have no time on pool because of we did enjoy with shopping. i would recommend to traveler who travel to KL.

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Helpful?
Thank Kou-Managing Re... B
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear VRBI, Thank you for taking the time to write about your recent stay with us. On a positive note, I'm happy to hear that you found our hotel's location to your liking and will recommend to other travelers. I was extremely disappointed to learn of the poor customer service you received as we place great importance on our guests...

Sydney, Australia
Reviewed 7 September 2015 via mobile

We checked in tired at around 7pm on 2/9, so we were not impressed when a front counter staff ignored us, and allowed two people to just barge in. He again failed to acknowledge us until I stepped in. What could be more important that kept his head down all the time? His colleague was busy serving a guest. At...

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Helpful?
1Thank michaelch2000
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Michaelch2000, Thank you for your valuable time to share your recent experience while staying with us. Please accept our sincere apologies on the inconvenience caused during your stay. We have reviewed the root caused and proper refreshment training will be provided to the team to handle similar situation with a more professional manner in the future. We trust that...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136 Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $55 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
37 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Superb service!”
 of 5 bubbles nerissaj2014, 8 Dec 2016 | Read review
“Never worried much and never had a bad one.”
 of 5 bubbles kenpatSydney, 7 Dec 2016 | Read review
“ask for higher floor and face city, can view KL modern skyline”
 of 5 bubbles Kasdi73, 28 Nov 2016 | Read review
“Rooms away from Lift are excellent for sleep quality.”
 of 5 bubbles JEPEE53, 27 Nov 2016 | Read review
“KLCC or KL tower view upon request and subject to availability.”
  • Complete toiletries provided. Not sure about standard room
 of 5 bubbles helmi91, 20 Nov 2016 | Read review
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