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Furama Bukit Bintang

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Furama Bukit Bintang
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1,974 Reviews from our TripAdvisor Community

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Showing 1,714: English reviews
Chennai (Madras), India
Reviewed 25 October 2015 via mobile

Hotel was really superb. Rooms were really good. Hospitality was really good. Location is hot as it is the commercial place in Kuala Lumpur. The biggest disadvantage was the city tour. It was too costly . So please arrange tour on your own. Do not go to the travel desk.

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Helpful?
1Thank Rajasekaran V
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Rajasekaran V, We thank you for sharing your experience at Furama Bukit Bintang as a "Really Awesome Hotel" We thank you for this valuable feedback and certainly look forward to having you stay with us again. Kind regards, Gerry D'Cruz Executive Assistant Manager

Chennai (Madras), India
Reviewed 24 October 2015

It looks old hotel but rooms are really good. It doesn't look safer outside hotel. It's better arrange taxi from hotel. Shop next to hotel guy literally cheating hotel customers. Top floors will give you visibility of twin towers.

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Helpful?
Thank srini_soma
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Srini_soma, Thank you for taking the time to write about your recent stay with us. I am delighted to see you enjoyed your stay at the hotel although some parts of our hotel is still under-going transformation and this process that is currently taking place in the hotel is expected to end by 2016, a variety of new facilities...

Thailand
Reviewed 23 October 2015

The room is very spacious, well maintained. Great location, not far from the monorail (Imbi, 5 mins), near to shopping center, convenient stores and local restaurants.I had a very good sleep, no noise from neighborhood.

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Helpful?
Thank Jx1978
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear JX1978, We would like to thank you for choosing Furama Bukit Bintang as your preferred hotel during you recent visit to Kuala Lumpur and thank you for posting a nice feedback on our TripAdvisor page. We are happy to know that you had a good stay and appreciated the little detail we added to your stay. We look forward...

Kochi (Cochin), India
Reviewed 22 October 2015

I had an awesome five days/nights at Furama. Brilliant location yet out of all the traffic noices. I am definitely staying there again when I come to KL. Great location, very well kept rooms, friendly staff, altogether 5/5 for everything.

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Helpful?
Thank Renjith10211
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Renjith10211, Greetings from all of us at Furama Bukit Bintang and we are pleased to hear you enjoyed your stay with us. Our strategic location is one of our main strength especially within the entertainment area and we are glad that you feel the same. It is our aim to deliver great service and meet the expectations of our...

Cork, Ireland
Reviewed 22 October 2015

I would give this hotel a 3.5/5 rating as a number of positives and negatives stand out. A small few things would make this a better hotel. Stayed here for three nights. Positives. 1. off bedroom was really large and comfortable beds in quite room 2. Good choice for breakfast in the morning. 3.The staff on reception were v helpful...

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Helpful?
Thank gracetipp
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Gracetipp, Thank you for bringing to light these issues that you encountered during your stay. As a valued guest, we strive to make your stay as welcoming and comfortable as possible, and I am deeply sorry that you did not feel this while you were here. All issues will be addressed with the respective department involved, and we will...

Kochi (Cochin), India
Reviewed 21 October 2015

Room and building is a bit old one..but well maintained. Hotel is well located in proximity of city but not in the midst of rush!! There is a monorail station 'Imbi' just near to hotel, 10mins walking distance. Bukit Bintang is 2 stations away from Imbi station. So dont feel that this hotel is in Bukit Bintang, We didnt hire...

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Helpful?
Thank Cijo_Joseph
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Cijo_Joseph, Thank you for dedicating the time and effort to write us your prompt feedback. I was pleased to know that you have found Furama Bukit Bintang to be a good hotel and had a comfortable stay. Your acknowledgement is valuable to all of us and your evaluation is an important part of our ongoing program to continuously monitor...

London, United Kingdom
Reviewed 20 October 2015

Stayed here for a weekend in September, hotel was fabulous and great buffet breakfast and we luckily got a room overlooking the twin towers! Location is great, Times Square literally over the road and nip down a side street. Taxis outside the hotel are ok but a few refused to use the meter, apart from Mr Choo! He drives a...

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Helpful?
Thank Amanda H
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Amanda H, Thank you so much for your 5-star review of Furama Bukit Bintang. I'm happy that you enjoyed the well-appointed accommodations, beautiful views, premier location and service rendered by us. It was great to have you as our guest and we hope you'll visit us again. Kind regards, Gerry D'Cruz Executive Assistant Manager

Traralgon, Australia
Reviewed 18 October 2015

Hotel was booked online, but check-in for some reason was quite long winded when all I wanted was to go to my room and unwind after a long journey. The room was ok... comfortable and quiet with everything I required. And once a few minor glitches were resolved everything thereafter was fine. The pool is a good feature and the...

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Helpful?
1Thank Nostratamis
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear TheRhymer, Greetings from Furama Bukit Bintang and thank you taking the time to share your experience. I truly appreciate your feedback and suggestions for improvements that can be made to enhance our guests' experience. I will be sure to share your comments with our team to ensure that future guests don't leave feeling so discontented. It is a common...

Reviewed 16 October 2015 via mobile

I stayed for 3 nights with a friend visiting KL. We stayed in a lovely twin room on the 17th floor with views over the city. The room was MASSIVE. Very impressed with the space and the amenities offered in the room. The free wifi was also much appreciated. Our room also had breakfast included which was great. The restaurant...

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Helpful?
2Thank AUDaleZ
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear RAJIV707, Thank you so much for choosing Furama Bukit Bintang and for writing this excellent review It is a great pleasure for all of us to hear, that you enjoyed your stay in our hotel.We are very happy that our whole team was able to fulfill your expectations. I hope that we can greet you again during your next...

melbourne
Reviewed 15 October 2015

Furama Bukit Bintang did not make a good impression on us. Cleanliness is very important to me and the mold in the shower and the bathroom sink were pretty bad. It obviously hasn't been cleaned for a long time. On our night of check in they offered us a upgrade with no extra charge but on check out tried to...

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Helpful?
2Thank venuse a
Gerry D, Executive Assistant Manager at Furama Bukit Bintang, responded to this review

Dear Venuse a, I am sorry to hear about your unpleasant experience with the mold issue and cleanliness of the bathrooms which unfortunately marred your impression about the hotel. This has been addressed directly with the concerned team member for immediate improvement. Our desire is to continuously meet our customer’s expectation and I would be very happy to communicate further...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Furama Bukit Bintang

Address: 136 Jalan Changkat Thambi Dollah, Kuala Lumpur 55100, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $57 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Furama Bukit Bintang 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Furama Bukit Bintang Hotel Kuala Lumpur
Hotel Style:
#40 Business Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Furama Bukit Bintang staff and other travellers.
38 questions
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Questions? Get answers from Furama Bukit Bintang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing Times Square mall are good”
  • Room
 of 5 bubbles TAlok, 17 Jan 2017 | Read review
“city view rooms are best”
 of 5 bubbles , 16 Jan 2017 | Read review
“Select the room which overlooking the twin towers.”
 of 5 bubbles siripornj434, 9 Jan 2017 | Read review
“Located in a quite place free from hustle and bustle.”
 of 5 bubbles tyronnej2017, 8 Jan 2017 | Read review
“Executive Suite are on higher floor and access to the lounge.”
 of 5 bubbles p00sar, 30 Dec 2016 | Read review
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