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No 1, Jalan Pantai Jaya Tower 3, Kuala Lumpur 59200 Malaysia
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Free cancellation until 30/05/22
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Traveller (979)
Panoramas (23)
Room & Suite (602)


#55 of 721 in Kuala Lumpur
Pullman Kuala Lumpur Bangsar, a reputable 5-star hotel chain under the AccorHotels Group, is primarily designed to address the requirements of cosmopolitan clientele and seasoned travellers. The hotel provides an extensive range of tailored services, access to groundbreaking technologies, including a new approach to organizing large- and upscale public and private events: meetings, incentive events, conventions and exhibitions.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Centre with Internet Access
Hot bath
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken


Full view
84Good for walkers
Grade: 84 out of 100
34Restaurantswithin 0.5 km
2Attractionswithin 0.5 km
1706Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Paul P wrote a review 24 May
Singapore, Singapore435 contributions71 helpful votes
My first stay in Pullman Bangsar KL. As compared to my previous experience with other Pullman hotels around the region, I have to say that this Pullman is more on the average side. The hospitality was not at the 5stars level but acceptable. The hotel is not very new but consider well maintained. As a Accor platinum member, I got my usual upgrade but this time I got an update to a suite. The only feedback on the room is the shower glass door. I believed the rubber lining has worn off and therefore the water will leaked out to the bathroom floor whenever I shower. I have to placed the bath mat right at the glass door to soak the water but it still get really wet. I hope the hotel look to rectify this issue. Apart from this, the suite is good. The executive lounge was still closed so I have to join the rest at the common breakfast area which was ok as there was not much crowd. I believed this could be due to the current low occupancy rate. Breakfast spread was limited but you can find both local deli and the usual western option. I did not manage to check out on the hotel pool nor the gym. Maybe the next time.
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Date of stay: May 2022Trip type: Travelled
Room Tip: The LRT Universiti station is just across the hotel.
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Rick Tan wrote a review 4 May
1 contribution
I would like to thank Jessie, Afarin and Yousuf for their great hospitality during my family recent stay at Pullman. Though it’s a Hari Raya holiday but they had to work in extended hours and couldn’t be with their family but they were short in staff and the booking exceeded capacity catered for the day. The went above and beyond to help my family settle in. It was a wonderful experience and stay at Pullman. Once again thank you.
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Date of stay: May 2022Trip type: Travelled
Ayeap_Sg wrote a review 4 May
Singapore, Singapore37 contributions8 helpful votes
My family and I arrived late but was warmly welcomed by the desk manager. In recognition of my Diamond status, I was offered an upgrade to a suite with a connecting room as I had reserve 2 rooms. The gesture is much appreciated as this permitted my elderly dad and my aunt to have great conversations after spending over 2 year away from each other. We all slept well and enjoyed our breakfast before departing for Perak. Although the hotel is not new, the services provided is the best we experienced during this trip where we stay in 4 different hotels and some costed twice what I had to pay here.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Sleep Quality
Ivan K wrote a review 2 May
1 contribution2 helpful votes
Let me start off with a chronological view of what went down at this hotel since arrival. Night 1 - 10:15pm Arrival from airport on a Grab ride. Upon stepping into the lobby I realised something was off. There were mobile air circulation units deployed at both corners of the lobby to cool it but they weren’t doing a good job. The lobby was warm and stuffy and none of the staff I interacted with mentioned anything about the condition of the A/C throughout the check-in process. Given benefit of the doubt - I followed through and arrived at my room (2601) without questioning any of them thinking it was an energy-saving move as it was getting late. I arrived at the room with 28° readout on the thermostat and proceed to select 23° as the target temperature and headed out for supper. Night 1 - 12.30am I came back from supper 2 hours later with a room still stuffy and warm. Didn’t help that I had to walk past the humid lobby; suffocating lift and corridor. The thermostat reads 26.5°. I lowered the target temperature once again to 19° and waited for a while and hoping it would go down. I tried to dial the front desk using the in-room phone but it wasn’t working. After an hour, I went to the front desk and asked if there was something wrong with the central air conditioning, my room was also not cold since I arrived - I didn’t get an answer and was replied with another question asking for my room number, and that a technician would be sent to my room to take a look. I asked if there was a room I could switch to instead as it was getting late and I was told it was fully booked, so that’s not possible. I relented and agreed to the technician’s help. Night 1 - 1:35am The technician came to take a look at the in-room air conditioning and told me I’d have to wait an hour for the room to cool. I asked him once again if there was something wrong with the central air conditioning, he just smiled and continued with the troubleshooting. The technician was kind and patient given the time of day and that Hari Raya was brought forward a day at the last minute, I thanked him and sent him out hoping he’d be able to rest. There was a slight mess caused by the removal of false ceiling during the A/C troubleshooting, but nothing I couldn’t settle myself so I took a floor towel and swept it to a corner and went to sleep. The target temperature was set at 10°, the lowest available. Night 1 - 4:45am The room was still stuffy and warm. It got slightly cooler but nowhere as cold as it should be. The thermostat reads 25°. I went down once again to the front desk and this time, the guy (didn’t get his name) manning the desk was apologetic and offered a room change by morning. I thanked him and told him I’ll be out in the morning and back at noon to switch rooms, so they have more time to prepare and proceeded to go back to my room sleep. Day 2 - 12pm I went straight to the front desk coming back from my errands and ask whether my room was ready. The morning shift staff, Senior Team Leader - Ayu, replied that she cannot provide me a room as they are fully booked. I reiterated what happened last night and she told me she’ll have to check whether anyone checks out that day and will let me know if so, but no promises could be given. I was furious but did not lose my cool, telling her I will wait in the room until check out time and for her call. I came back to the room with the thermostat reading 25.5°, target temperature set at 10° the whole time. Meanwhile, a brand new issue started to surface - I took a dump while waiting and the toilet wouldn’t flush. It kept filling up the the brim and slowly drain out and it was very nasty. Day 2 - 1.30pm I went back down to the front desk. The room is not just warm and stuffy, it now stinks as well. This is a nightmare. I relayed my problems to Ayu while she nodded and looked away unapologetically and nonchalantly, I requested to check out and Ayu readily provided me a refund for the unused night of the booking. I asked again if she could at least provide a partial refund for last night’s ordeal and she declined. Day 2 - 3pm I booked and checked in at another room at another hotel and finally had a good nap with fully working A/C.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
ekeat79 wrote a review Mar 2022
George Town, Malaysia687 contributions48 helpful votes
This was my second stay at Pullman Bangsar, having last stayed here for a night back in 2016 due to a business trip. This time however, I had a longer stay (i.e. 4 nights), in conjunction with my wife's business trip, and therefore had more opportunities to fully experience this hotel's overall quality in terms of its service, comfort, as well as the breakfast. Well, it has been a pleasant stay for us overall throughout the 4 days, with very minimal hiccups (if at all), and we were well rested and also well fed through its wide range of breakfast options. One thing I observed however, was that the hotel does not even have a place for guests to have a seat while waiting for their check-in. I suspect that this could be due to COVID-19 SOP measures being put in place; however, this can be rather inconvenient for families with kids and baggage in tow. In addition, limited options for in-house dining also meant that many guests would have to either eat out or call for food delivery (i.e. as seen from the many Grab and foodpanda riders circling the hotel's entrance on a daily basis). Another plus point worth highlighting is that this hotel has as many as 6 lifts, therefore one does not have to wait too long for your lift to arrive (no matter which floor you're at).
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Date of stay: February 2022
Sleep Quality
Response from Pullman KL Bangsar, Other at Pullman Kuala Lumpur Bangsar
Responded 29 Mar 2022
Dear ekeat79, Thank you for your recent visit and taking the time to share your experience at the Pullman Kuala Lumpur Bangsar. We are very pleased to hear you were satisfied with your stay and enjoyed the quality of our service, the room facilities and ambiance and overall felt this was good value for money. We are truly grateful for your feedback and we look forward to welcoming you back in the near future. Sincerely, JS Ngan Director of Sales & Marketing
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US$45 - US$66 (Based on Average Rates for a Standard Room)
MalaysiaWilayah PersekutuanKuala Lumpur
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Frequently Asked Questions about Pullman Kuala Lumpur Bangsar
Which popular attractions are close to Pullman Kuala Lumpur Bangsar?
Nearby attractions include TM Convention Centre (0.2 km) and Silverfish Books (0.2 km).
What are some of the property amenities at Pullman Kuala Lumpur Bangsar?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Kuala Lumpur Bangsar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Kuala Lumpur Bangsar?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Kuala Lumpur Bangsar?
Yes, free parking is available to guests.
What are some restaurants close to Pullman Kuala Lumpur Bangsar?
Conveniently located restaurants include Nyonya Colors, Link Restaurant , Lower Ground , Hotel Pullman Bangsar , and Beyond Veggie by Secret Recipe.
Are there opportunities to exercise at Pullman Kuala Lumpur Bangsar?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pullman Kuala Lumpur Bangsar have an airport shuttle?
Yes, Pullman Kuala Lumpur Bangsar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pullman Kuala Lumpur Bangsar have airport transportation?
Yes, Pullman Kuala Lumpur Bangsar offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Kuala Lumpur Bangsar?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Kuala Lumpur Bangsar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.