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JW Marriott Kuala Lumpur

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Traveller (1488)
Room & Suite (623)
Dining (111)
Overview
  • Excellent63%
  • Very good26%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from JW Marriott Kuala Lumpur
Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,753)
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2,494 results
Traveller rating
1,554
627
199
70
44
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1,554
627
199
70
44
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All reviewsshanghai restaurantshook restaurantstarhill gallerythe executive loungebukit bintangpavilion mallspecial thanksjunior suitebusiness tripshopping districtfood courtduty managerchecking inlocation is excellentupon checktwin towersvelu
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1 - 5 of 2,494 reviews
Reviewed yesterday via mobile

I stay for business for 3 days and lets review : Check in - check out is really quikly and the staff is really nice, not just receptionist all staff I mean. Breakfast lots of choice and the taste is good. And for the location...More

1  Thank ina85
Reviewed yesterday via mobile

We chose this hotel for its strategic location. Close to malls(Pavillion, Lot 10, Star Hill to name a few) and restaurants. It caters to both business crowd and tourists. We were warmly greeted at the reception and taken to our room by Meggan. She was...More

1  Thank Azila N
Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded today

Dear Azila N, We are pleased that you like the improvements we've made with our guestrooms and we are delighted that you had the opportunity to experience it. We are grateful to have received your valuable feedback and also recognizing the team for their great...More

Reviewed yesterday via mobile

We had an amazing stay at JW Marriott Kuala Lumpur. Very comfortable, very lovely and friendly staff, to name a few (Ms. Jing, - Front Desk, Mr. Velu - Lounge, Mr. Nazrul - Room Service and Mr. Arif - In room dining) Very GOOD STAFF!...More

1  Thank El R
Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded today

A very good day to you, El R, Wow! You've definitely made our day with your positive comment on TripAdvisor. We are delighted to read that you had an enjoyable time here at the hotel and the team did an excellent job of meeting your...More

Reviewed yesterday

one of the best hotel in kuala lumpur, hotel Location is excellent just next to pavilion mall.The room was excellence, with nice furniture and a comfortable bed, just the bathtub abit small. the staff is very friendly and helpful, especially sam tambrin and velu kupusamy....More

1  Thank mintan520
Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded today

Dear mintan520, Thank you for choosing JW Marriott Kuala Lumpur to celebrate your special occasion. It was a pleasure being your host and the team is delighted to be able to make your anniversary a memorable experience. We appreciate your kind words of recommendation and...More

Reviewed 2 days ago

Excellent friendly service. It is my third time stay in this hotel.This time Mr. Nazrul Islam from Service provided mind blowing service. the hotel has excellent restaurants. Shook is very very outstanding. I will highly recommend this hotel to any one. Thank you.More

2  Thank iachoudhury
Response from Ed_Munter, General Manager at JW Marriott Kuala LumpurResponded today

A very good day to you, iachoudhury, You have no idea how happy you've made our lovely, Nazrul with your warm comments. He is smiling from ear to ear with your kind words of encouragement. We thank you for remembering his efforts and trust that...More

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Most Booked Properties in Kuala Lumpur, Malaysia
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$155 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#9 Spa Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$155 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#9 Spa Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
#13 Luxury Hotel in Kuala Lumpur
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1488)
Room & Suite (623)
Dining (111)
Pool & Beach (55)
Amenities (51)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Andy L
4 April 2018|
AnswerShow all 2 answers
Response from Ed_Munter | Property representative |
Dear Andy L, Thank you for sharing your inquiry with us on TripAdvisor. As a Gold Rewards Member, access to the Executive Lounge for yourself plus one guest is included in your reservation. Please be advised that children... More
1
Vote
ahu98
1 April 2018|
AnswerShow all 4 answers
Response from Ed_Munter | Property representative |
Dear ahu98, Thank you for sharing your inquiry with us on TripAdvisor. Considering the ages of your children, we would recommend booking connecting twin rooms to ensure you have a comfortable stay. As you are both Gold... More
0
Votes
elaynecsw
26 March 2018|
AnswerShow all 2 answers
Response from Ed_Munter | Property representative |
Dear elaynecsw, Thank you for sharing your inquiry with us on TripAdvisor. Actually, we think that you may have read that 2 lifts out of 6 were being renovated, as we have always had at least four in operation, however, in... More
1
Vote
Room Tips
"best service,restaurants and next to pavilion shopping mall."
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"Accessibility to the Pavilion and walking distance to Petronas twin towers"
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"Club room had a view of the Petrona's Towers"
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"Higher Floor, Cabanas Rooms"
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