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Hotel Istana

CancelonUS$58*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$117*
US$58*
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US$66*
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Hotel Istana
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3,679 Reviews from our TripAdvisor Community

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Showing 3,145: English reviews
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Reviewed yesterday NEW

Great location, friendly and helpful staff, breakfast variety is very good. Nice pool area, comfortable bed, reasonable prices for room-service, spacious room. Extra bed for a child could be included in room rate.

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Helpful?
Thank annagynter
Kuala Lumpur, Malaysia
Reviewed yesterday NEWvia mobile

Hotel istana just keeps on getting better with every stay! I have stayed here multiple times and it never disappoints. Check in was smooth, they also offer you a face towel to freshen up & a cold ice lemon tea. The rooms are also clean, crisp and well maintained. Only drawback is that there was a leaking pipe on the...

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Helpful?
Thank reenadhaliwal
New Delhi, India
Reviewed 2 days ago NEW

The hotel is located near KLCC and near to Petronas KL Tower and Aquaria, Breakfast was great and the staff was very co-operative. This is the best hotel in the city in this great price. I recommend to stay in this hotel

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Helpful?
Thank Rajiv G
Reviewed 4 days ago NEW

The room is very comfortable and clean. The location is close to train station and city centre, you can catch the train to everywhere. They also have substantial breakfast and perfect buffet dinner. We were enjoy our stay with Istana Hotel.

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Helpful?
Thank Lily G
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Lily G, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your short and sweet 5 star review from your stay and we hope you will continue to support us in future. Warm regards Aamir Khan General Manager

Reviewed 5 days ago NEWvia mobile

Stayed here for 2 nights in the week of 15 May. The staff were courteous and greeted guests. Check in was alright and reasonably prompt but I did check in at odd hours. Was there to attend a conference so did not check out the hotel's other facilities. I noticed that the swimming pool area had some renovation going on....

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Helpful?
Thank SCYY86
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear SCYY86, Thank you for choosing to stay with us and for posting your review on Trip Advisor. Wow you have described your stay details well and I am sure other fellow travellers will appreciate it too. We hope you will return soon in future perhaps this time on a personal visit. Warm regards Aamir Khan General Manager

Reviewed 5 days ago NEWvia mobile

It was my first time in Kuala Lumpur i went with my friends we were 12 persons we enjoyed a lot the hotel the staffs were so friendly to us and always smiling :) i had a big room with Twin towers view on high floor 18th the view was amazing as my request only some parts of the room...

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Helpful?
Thank Yahia S
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Yahia S, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see that your stay was a memorable one and that you have enjoyed it to the fullest. We appreciate your intentions to return and hope you will recommend us to family and friends. Warm regards Aamir Khan...

Melbourne, Australia
Reviewed 5 days ago NEW

Hotel Istana provided the best welcome greeting upon my arrival. I could see the staff smiling a mile away, delivering candy goods for the children. The lounge area was exquisite, however I couldn't enjoy it for too long as I had not purchased a beverage as part of their sit down policy. The rooms were spacious, however when compared to...

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Helpful?
Thank emano3692
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear emano3692, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are so sorry that we did not meet up with your expectations especially with regards to rooms, however, we have just replaced our old carpet with new one, and there is a continuous rooms maintenance program that is currently on going....

Dhaka City, Bangladesh
Reviewed 6 days ago NEW

The hotel was outstanding.Located on bukit bintang KL the hotel was surrounded by many shpooing malls .Moreover the staff were very friendly and you feel like you are at home.when you enter the hotel you smell a beautiful fragrance like a perfume. To conclude the hotel is worth its price and cost effective.

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Helpful?
Thank rashidbishal
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear rashidbishal, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see your 5 star review on Trip Advisor. Indeed our associates are very passionate, friendly and courteous and they work very hard to bring positive memories for our guest. We hope to see you back soon. Warm Regards...

Reviewed 6 days ago NEWvia mobile

First time in kl, and the hotel was fabulous, made so many friends, GM Khan, halilah, vadhi at the resto, mazlina at the front desk, eva our housekeeper, robert and ashish at the lounge, jeramie at the desk, and so many of the others. All of them made our trip so unforgettable. No doubt next trip back to kl, same...

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Helpful?
Thank Carbin F
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear Carbin F, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are so happy to see your positive feedback on the Trip Advisor. All the associate miss you already and are now looking forward to your return soon. Warm regards Aamir Khan General Manager

Cikarang, Indonesia
Reviewed 6 days ago NEW

this is one of malaysian princess favorite hotel for meeting and dinner. room is clean and spacious also design with combination of classic furniture and modern interior. its feel homie when stay in room, but it would be more perfect if the tv channel have more option. breakfast is quite boring with same menu for 3 days when we stay...

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Helpful?
Thank NurdinHuang
Hotel_Istana_KL, General Manager at Hotel Istana, responded to this review

Dear NurdinHuang, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We appreciate your feedback. We are not sure what specifically you needed for breakfast as our breakfast has so many choices which is validated by other guest comments and feedback. Our passionate Chefs can do anything for you. We don't have too...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Taman Sari Brasserie
Taman Sari Brasserie
Cuisines: Asian, French, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Hotel Istana

Address: 73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $82 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Istana 5*
Number of rooms: 515
Reservation Options:
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Also Known As:
Istana Hotel Kuala Lumpur
Istana Kuala Lumpur
Hotel Style:
#12 Spa Hotel in Kuala Lumpur
#16 Romantic Hotel in Kuala Lumpur
#21 Family Hotel in Kuala Lumpur
#21 Luxury Hotel in Kuala Lumpur
#23 Business Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Istana staff and other travellers.
46 questions
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Questions? Get answers from Hotel Istana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room is very comfortable and clean.”
lilyg983, 20 May 2017 | Read review
“If you love shopping!!!!!”
emano3692, 19 May 2017 | Read review
“Take twin tower view rooms and ask for bathroom amenities like razor and cotton buds. They provide it whenever you want it.”
rashidbishal, 18 May 2017 | Read review
“Ask for a room with a view of the Petronas Towers”
  • View from our room
Linmarant, 18 May 2017 | Read review
“Higher floor is probably better”
GreyKitten, 18 May 2017 | Read review
5 of 5
Cancelon
US$58* /night
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Expedia.comUS$66
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*Disclaimer
Prices are for 1 room, 2 adults
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