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    Hotel Istana

    73 Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
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    29/01/2018 30/01/2018
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    US$87
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    Traveller (1631)
    Room & Suite (495)
    Dining (181)
    Overview
    • Excellent46%
    • Very good35%
    • Average12%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “the club lounge” (303 reviews)
    “bukit bintang” (248 reviews)
    “petronas towers” (228 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Housekeeping
    5.0 Star Hotel
    All hotel details
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (4,027)
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    1,271 - 1,275 of 3,430 reviews

    Reviewed 27 July 2015

    One of the oldest hotel in Kuala Lumpur but very well maintained. It's right in the middle of Kuala Lumpur city. Very convenient. I believe this hotel has gone through some refurbishment. Cleanliness of room wise, I would give it a 5 star, very clean...More

    3  Thank IanBryantTerrance
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 29 July 2015

    Dear IanBryantTerrance, Thank you so much for choosing to stay with us and your wonderful review has really made our day. The Associates are very happy to see that you have enjoyed your stay well and that they have been recognized for their services. Lily,...More

    Reviewed 27 July 2015 via mobile

    Strength: Location: city center, turn right of d hotel, cross d road, 5 mins walk to famous pavillion shopping area; 5 mins walk behind the hotel: changkat bukit bintang-- kl famous pub area; jalan alor-- kl famous chinese local food areas Reception: greet wz smile;...More

    1  Thank cpchock
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 29 July 2015

    Dear cpchock, Thank you for choosing to stay with us. We are happy to see that your stay was enjoyable. We have noted your comments with regards to carpet and other in-room amenities and our engineering and housekeeping is looking into it right away. We...More

    Reviewed 27 July 2015 via mobile

    Been here a year ago.. back then i am not facing any discomfort. Everthing was good. However so disappointed for this time. Old smelly room, housekeeper did not replace the towel and broken card slot holder. Please keep up the Istana Hotel prestige. Maybe some...More

    Thank nisanurain
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 July 2015

    Dear nisanurain, Thank you for choosing to stay with us. We are very sorry to see that your room did not smell fresh. Our Housekeeping team is look into it. I wonder though if you were offered a room change? We hope this isolated incident...More

    Reviewed 26 July 2015

    When we arrived we got the warmest welcome I ever received at a hotel! The bar and the building itself was great and the service was in top! The room was very nice and our experience at Istana was very good. I highly recommend the...More

    1  Thank maloukrowicki
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 28 July 2015

    Dear maloukrowicke, Thank you for staying with us and we are happy to see that your stay went well. We appreciate that you will recommend us and will return to Hotel Istana in future. Warm regards Aamir Khan General Manager

    Reviewed 26 July 2015

    I stayed at the Istana for three days on a stop-over. The rooms are spacious and clean with free Wi-Fi and cable channels in each room, as well as a full room service menu. The hotel is in a fabulous location. Just across from the...More

    2  Thank Lunar_Raven
    Response from HotelIstanaKL, General Manager at Hotel IstanaResponded 27 July 2015

    Dear Lunar_Raven, We are absolutely central to everything. The attractions, the financial district, the shopping malls, the night life and the restaurants are all within less than a KM radius around us. Our complimentary WiFi in rooms and in public areas is 100Mbps and it...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$66 - US$104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Kuala Lumpur
    • #16 Romantic Hotel in Kuala Lumpur
    • #20 Family Hotel in Kuala Lumpur
    • #23 Business Hotel in Kuala Lumpur
    • #28 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 515
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Evoline ltd, TripOnline SA, getaroom.com and Cancelon so you can book your Hotel Istana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Istana Hotel Kuala Lumpur ,
    • Istana Kuala Lumpur
    Add Photo Photos
    Traveller (1631)
    Room & Suite (495)
    Dining (181)
    Pool & Beach (80)
    Hotel & Grounds (1020)
    Bathroom (151)
    Business Centre & Event Rooms (11)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Leesree_and_Subbi
    15 January 2018|
    AnswerShow all 4 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, we do have both King and Twin options and you may choose either of them. Please contact us directly and we will be happy to assist you with your choice. Thank you
    1
    Vote
    PalmTreesFreespirit
    15 January 2018|
    AnswerShow all 9 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, some of the loyal guest of hotel Istana has already replied to your query. If you still need any assistance then please contact us via our e-mail (which we are not allowed to list here) and we will be happy to... More
    0
    Votes
    Azam M
    2 January 2018|
    AnswerShow all 2 answers
    Response from Hotel_Istana_KL | Property representative |
    Dear Guest, No we do not have a family room in the hotel because our location is so central that all families go out to enjoy the nearby attractions and due to that they do not require babysitter or a family room. However... More
    2
    Votes
    Room Tips
    "Look for club lounge room and ensure bathroom and mattress are in good shape. Rooms at higher floor have been..."
    Read review
    "We booked directly with the hotel and got upgraded to club class, we were on 18th floor,no complaints at all."
    Read review
    "Soul choose a high floor for best views."
    Read review
    "Rooms in the front look towards Petronas Twin Towers and in the back towards Bukit Bintang"
    Read review
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