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Pullman Kuala Lumpur City Centre Hotel And Residences

CancelonUS$79*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$95*
US$79*
Great Deal
US$81*
US$81*
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Pullman Kuala Lumpur City Centre Hotel And Residences
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2,902 Reviews from our TripAdvisor Community

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Showing 2,545: English reviews
Start your review of Pullman Kuala Lumpur City Centre Hotel And Residences
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Reviewed yesterday NEW

We were lucky enough to be given a brand newly refurbished room on our recent stay here (29 Apr). You could tell the floor had only just been finished as it had the new carpet smell and a faint hint of fresh paint. Rooms were outstanding. Wonderfully decorated and extremely comfortable. Breakfast offered a really good selection so you could...

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Helpful?
Thank sals11274
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thanks sals11274, for the great feedback regarding your stay in one of our outstanding new rooms - that makes us very proud! We are looking forward seeing you again at Pullman KLCC, during your next visit in Kuala Lumpur. Sincerely, Martine Vera Strous Guest Experience Manager

Petaling Jaya, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 27 March 2017 via mobile

Following my previous review, the person in charge for my wedding has been replaced by none other than Mr. Ardi. At first my husband and I had our reservations because everything had been arranged by the previous person in charge. However, Mr Ardi has gone above and beyond our expectations - always replying our emails and messages promptly, answering our...

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Helpful?
3Thank GlowSilver
About Hotel's Favourite Review
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Glowsilver Thank you to Samuel and yourself for sharing this special occasion with us and choosing Pullman KLCC. We do appreciate it! I am delighted that you had an enjoyable experience and I will personally thank the team members mentioned for their professionalism. You will be pleased to know that we are in the process of upgrading our internet,...

Reviewed yesterday NEWvia mobile

The most kind and compassionate staff I ever seen . So so soooo delicious custom food menu. Just they try their best to have unrepeatable night for u specialty ms. Hui Lin I suggest Pullman city center hotel to you all guys is u want the best .

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Helpful?
Thank samira n
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you, Samira, for praising our staff in such a sincere manner. Please rest assured that I will personally share you feedback with Hui Lin and the rest of the team. Your fantastic feedback regarding the food and your wedding party is very encouraging! We hope to see you again soon. Kind regards, Martine Vera Strous Guest Experience Manager

Sydney, Australia
Reviewed 2 days ago NEW

despite my ringing the hotel 2 days before arrival to confirm twin beds for my son and I plus advising late checkin and was assured Twin beds and prepaid would guarantee the room. As a Silver member even did on line checkin which was of course Twin Beds and Executive Floor prepaid booking. So at 22.30hrs at checkin we were...

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Helpful?
Thank David H
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear David, We very much appreciate your comments regarding your recent stay at the Pullman Kuala Lumpur City Centre Hotel & Residences. I am disappointing to read that your check-in experience had a number of hiccups, despite your thorough follow-up prior to your arrival. Please accept my sincere apologies for the inconvenience that this caused you, even the next day...

Reviewed 2 days ago NEWvia mobile

we enjoyed our stay here @ the Pullman. Pavillion Mall is right across although you have to go up an elevated walkway to cross. I think women with strong personalities will find Malaysia as looking down at women as second class to men. As a man i find it offensive to women. It might be their culture. But I don't...

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Helpful?
Thank jovy o
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you Jovy, for providing your feedback regarding the enjoyable stay you recently had at Pullman Kuala Lumpur City Centre Hotel & Residences. I am sorry to hear that you have experienced some shortfalls during your stay in Malaysia. However, I am glad to understand that your stay at our hotel was not affected by that. If you find yourself...

Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Stayed here because the Westin is being re vamped and the ritz has put their prices up. So. Well located but now getting a bit run down. Staff are very good and service better than the ritz. But they need to spend some money soon. Overall average

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Helpful?
Thank Lawrence B
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Lawrence, Many thanks for your time taken to share your comments about your first experience at Pullman Kuala Lumpur City Centre Hotel & Residences. It is a pleasure to hear that our staff have provided you with a very good and competitive service. I will certainly share your encouraging feedback with them! We do hope that our team has...

Perth, Australia
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank patrickfQ1056YR
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Brisbane, Australia
Reviewed 6 days ago NEW

The Residences are spacious and have lovely views plus free continental breakfast. The decor was slightly dated but the roominess made all the difference.There is a TV in all the living and bedrooms plus a kitchen and best of all free bottled water every day. The hotel is close to all the best shopping centres.

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Helpful?
Thank pillay2016
MartineVeraStrous, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you pillay2016 for your enthusiastic feedback after your stay with us. I totally agree that the residences have quite a number of privileges, and I am glad to hear that you loved it all! We do hope to welcome you back again in the future. Sincerely, Martine Vera Strous

Jeddah, Saudi Arabia
Reviewed 6 days ago NEW

I arrived with my wife and daughter during midnight of 17-MAR. I booked one bedroom apartment, upon arrival the staff advised that it's not ready so they upgraded us to two bedroom apartment which was lovely. The thing which I didn't like that there is a breakfast quality difference between who booked a room in a hotel and an apartment....

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Helpful?
Thank BC160402150
MartineVeraStrous, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear BC160402150, I appreciate you taking the time to pass your feedback regarding your recent stay with us. It is a pleasure to note that you enjoyed the upgrade to our lovely two bedroom apartment. In regards to breakfast in Living Space, this is a complementary continental breakfast but does have the option for upgrading for a small cost to...

jakarta
Reviewed 1 week ago via mobile

The check in process took some time around 20-30 mins which is quite long for me. I usually spend around 10 mins for checking in. They gave us complementary sparkling water and some fruit platter inside our room. The hotel was obviously an old one but I'm pleased to find that our room was not smelly at all, I'm very...

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Helpful?
Thank helen t
MartineVeraStrous, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you Helen, for your supportive comments about your recent stay with us. I sincerely apologize that some aspects did not meet your expectations. However, I am pleased to hear that your overall experience was nice and that you would definitely recommend our hotel. We do hope to welcome you along with your friends and family in the future. Thanks...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $101 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
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Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#21 Spa Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#38 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and other travellers.
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Questions? Get answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“20th floor renovated”
davidhF8784PW, 22 May 2017 | Read review
“Residences are perfect for families.”
pillay2016, 18 May 2017 | Read review
“High Floor with Petronas View”
Sanitv, 8 May 2017 | Read review
“foreigners, use GrabCar or Uber. a definite more trustworthy option than taxis!”
  • the living room
  • kitchenette
  • the bedroom
672muhammadh, 7 May 2017 | Read review
“Ask for large size room with a view”
Abfabholiday, 6 May 2017 | Read review
5 of 5
Cancelon
US$79* /night
View Deal
Booking.comUS$81
Hotwire.comUS$81
HotelQuicklyUS$95
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*Disclaimer
Prices are for 1 room, 2 adults
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