We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Pullman Kuala Lumpur City Centre Hotel And Residences

Expedia.comUS$84*
View Deal
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$153*
US$84*
Great Deal
US$85*
US$85*
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Pullman Kuala Lumpur City Centre Hotel And Residences
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,911 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,553: English reviews
Start your review of Pullman Kuala Lumpur City Centre Hotel And Residences
 Click to rate
singapore
Reviewed 2 days ago NEWvia mobile

The hotel is huge and situated in the city centre. It is walking distance to the Malls nearby. The hotel is huge and the lobby is impressive. I was upgraded to the apartments. The apartment was huge too but old. It had a lot of stains in the bathroom. I hope they plan on renovating it. There are a lot...

 Report
Helpful?
Thank mamarilyn24
Petaling Jaya, Malaysia
HOTEL’S FAVOURITE REVIEW
Reviewed 27 March 2017 via mobile

Following my previous review, the person in charge for my wedding has been replaced by none other than Mr. Ardi. At first my husband and I had our reservations because everything had been arranged by the previous person in charge. However, Mr Ardi has gone above and beyond our expectations - always replying our emails and messages promptly, answering our...

 Report
Helpful?
3Thank GlowSilver
About Hotel's Favourite Review
Zayne B, General Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Glowsilver Thank you to Samuel and yourself for sharing this special occasion with us and choosing Pullman KLCC. We do appreciate it! I am delighted that you had an enjoyable experience and I will personally thank the team members mentioned for their professionalism. You will be pleased to know that we are in the process of upgrading our internet,...

Ballarat
Reviewed 3 days ago NEW

Stayed at the Pullman KLCC in March 2017 and was pleasantly surprised by the level of comfort and service provided. Our Executive suite was very spacious and most comfortable. The best feature of the Pullman I think is the breakfast - anything and everything on offer from European to Asian. We also took advantage of the Executive level for canapés...

 Report
Helpful?
Thank WayneOfBallarat
Reviewed 3 days ago NEWvia mobile

Spacious parking in front of hotel for those who drives. Lobby is spacious and beautifully decorated. Check-in staff was very prompt, friendly and detailed. Room is impecable. Lounge set-up and staff service is excellent, enjoyed my teas, evening cocktails and breakfast very much. Ate at the Chinese restaurant's dim sum and lobby restaurant, both experience is wonderfully good and food...

 Report
Helpful?
Thank Tr1p1nfo
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you for sharing your feedback regarding your awesome stay! We look forward to your return in the near future. Sincerley, Martine Vera Strous Guest Experience Manager

England
Reviewed 3 days ago NEWvia mobile

I am a huge Accor advocate but there was stress here. My best bits: Accor Platinum was recognised very well and the team in the exec lounge are superb. My room had one of those amazing views. Location of Pullman KLCC is very good. On-site food was good and affordable. Not good: I had a room with a connecting door....

 Report
Helpful?
Thank longhaulEngland
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear longhaulEngland, Please accept my sincere apologies for the several inconveniences you experienced during your stay. Your feedback as a Le Club Platinum member is very important, and I would appreciate it if you could elaborate your thoughts regarding the shortfalls, in order for us to improve our services and products. I am contactable via email on; martine.strous@pullman-klcc.com. Thank you...

Reviewed 4 days ago NEW

Pro's : 1. The hotel is just across the Pavilion Mall which is one of the bigger malls in KL 2. Pavilion has a row of restaurants and bars easily accessible for the hotel guests. 3. When I checked in they were fully booked but they upgraded me to the Apartment wing side which gave me a BIGGER ROOM, almost...

 Report
Helpful?
Thank Eleanor N
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear Eleanor, Thank you so much for taking the time to provide us your extensive feedback. It is true encouragement to read both your pros and cons regarding your stay. The best part is to note that the pros are dominating and that we are privileged to welcome you back to Pullman KLCC during your future visit to KL. Thanks...

Reviewed 4 days ago NEWvia mobile

I stayed here for 5 nights. My room was recently renovated so everything was new and exceptionally clean. Everything about this hotel is great: location, room, service, facilities, pool, breakfast and staff. Staff were very professional and accommodating at the front desk and around the hotel. Has a great bar upstairs with a view overlooking the lobby which is great...

 Report
Helpful?
Thank simonpH8747TJ
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Many thanks for staying with us and providing us with your amazing feedback, Simon. I will pass your comments onto the team, to encourage their professional services. We are looking forward to receive you back at our hotel, during your future visit to KL. Sincerely, Martine Vera Strous Guest Experience Manager

Petaling Jaya, Malaysia
Reviewed 5 days ago NEW

I booked 5 rooms for my family and relatives to stay one night as they need to attend an event which starts at 7:30pm. However, my experience to get my rooms was horrible. 1) I queued up at the Accor member priority lane to check in my rooms. However, it turned out the non-member lane was much faster. 2) the...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
3Thank haol21
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Dear haol21, Thank you for your candid feedback regarding your recent stay with us. I am disappointed to hear that your check-in experience encountered several shortfalls. As we continuously strive to improve our delivery, we appreciate your feedback. Your comments have been passed onto the Front Office team to rectify and we will revise the procedures for service improvements. Please...

Sydney, Australia
Reviewed 5 days ago NEWvia mobile

We arrived at 8 am and were given an early check in as we explained we would be leaving early next morning. We had a nice corner room and a welcome tray of fruits as it was our 4 th visit in 2 yrs. very central to shopping and all amenities . Would highly recommend.

 Report
Helpful?
Thank SNR193
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thank you for your excellent feedback after your stay with us. I have shared your comments with the Front Office team and we are very appreciative of the high recommendations. We hope to see you again soon for your 5th visit! Sincerely, Martine Vera Strous Guest Experience Manager

Reviewed 6 days ago NEW

We were lucky enough to be given a brand newly refurbished room on our recent stay here (29 Apr). You could tell the floor had only just been finished as it had the new carpet smell and a faint hint of fresh paint. Rooms were outstanding. Wonderfully decorated and extremely comfortable. Breakfast offered a really good selection so you could...

 Report
Helpful?
Thank sals11274
PullmanKLCC, Guest Relations Manager at Pullman Kuala Lumpur City Centre Hotel And Residences, responded to this review

Thanks sals11274, for the great feedback regarding your stay in one of our outstanding new rooms - that makes us very proud! We are looking forward seeing you again at Pullman KLCC, during your next visit in Kuala Lumpur. Sincerely, Martine Vera Strous Guest Experience Manager

1,715 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1390)
Viewed
Room/Suite (305)
Viewed
Pool/Beach Area (53)
Viewed
View from Room (83)
Viewed
Bathroom (120)
Viewed
Dining (64)
Viewed
Hotel & Grounds (145)
Viewed
Business Centre/Function Rooms (39)
Viewed
Family/Play Areas (4)
Viewed
Other (577)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (278)
Viewed
Adult Pool (8)
Viewed
Amenities (16)
Viewed
Children's Pool (2)
Viewed
Grand Deluxe Suite (41)
Viewed
Junior Prince Suite (39)
Viewed
One Bedroom Deluxe Suite (31)
Viewed
Dining (60)
Viewed
The Hotel (36)
Viewed
Two Bedroom Deluxe Suite (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (47)
Viewed
Hotel & Grounds (25)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (6)
Viewed
Pool/Beach Area (1)
Viewed
Other (5)
11/06/2017 12/06/2017
Hotels you might also like...
Travellers also viewed these Kuala Lumpur hotels
6.8 km away
Pullman Kuala Lumpur Bangsar
Pullman Kuala Lumpur Bangsar
#37 of 342 in Kuala Lumpur
1,226 reviews
0.6 km away
PARKROYAL Serviced Suites Kuala Lumpur
0.2 km away
Hotel Novotel Kuala Lumpur City Centre
Show Prices
Show Prices
Show Prices
1.8 km away
Sheraton Imperial Kuala Lumpur Hotel
0.5 km away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 342 in Kuala Lumpur
9,587 reviews
0.3 km away
The Westin Kuala Lumpur
The Westin Kuala Lumpur
#29 of 342 in Kuala Lumpur
2,363 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more   less 

Additional Information about Pullman Kuala Lumpur City Centre Hotel And Residences

Address: No. 4 Jalan Conlay, Kuala Lumpur 50450, Malaysia (Formerly Pullman Kuala Lumpur City Centre Hotel & Residences)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $26 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Kuala Lumpur City Centre Hotel And Residences 5*
Number of rooms: 602
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Orbitz, Expedia, Hotwire, Hotels.com, Cancelon, getaroom.com, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Pullman Kuala Lumpur City Centre Hotel And Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Prince Hotel And Residence
Prince Hotel Residence
Prince Hotel Kuala Lumpur
Kuala Lumpur Prince Hotel
Hotel Style:
#21 Spa Hotel in Kuala Lumpur
#25 Family Hotel in Kuala Lumpur
#25 Romantic Hotel in Kuala Lumpur
#27 Business Hotel in Kuala Lumpur
#38 Luxury Hotel in Kuala Lumpur
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Pullman Kuala Lumpur City Centre Hotel And Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room that qualifies for entry to the Executive level.”
WayneOfBallarat, 26 May 2017 | Read review
“For families, ask about the apartment type rooms. They are bigger and has a fully equipped kitchen.”
, 25 May 2017 | Read review
“20th floor renovated”
davidhF8784PW, 22 May 2017 | Read review
“Residences are perfect for families.”
pillay2016, 18 May 2017 | Read review
“High Floor with Petronas View”
Sanitv, 8 May 2017 | Read review
5 of 5
Expedia.com
US$84* /night
View Deal
Booking.comUS$85
PullmanUS$85
AMOMAUS$153
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates