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Mandarin Oriental, Kuala Lumpur

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Kuala Lumpur City Centre, Kuala Lumpur 50088 Malaysia
Lowest prices for your stay
US$140
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Mandarin Oriental
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Traveller (5110)
Room & Suite (1749)
Dining (617)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 22/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#24 of 745 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoying a prime city centre location, Mandarin Oriental, Kuala Lumpur is ideally situated for all of the capital's main attractions. Fusing elegance, comfort and enviable style, our luxurious rooms and suites all enjoy spectacular views of the city. We offer a wide choice of cuisines, an array of delectable dishes, cool cocktails and a vast selection of Cuban cigars in our restaurants, bars and lounges. Our beautifully designed spa and wellness facilities offer the perfect space in which to exercise your mind, body and spirit. Our stunning function rooms, excellent catering and impeccable organisational skills have made us the pre-eminent meeting and events venue in Kuala Lumpur.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Babysitting
Valet parking
Paid public parking on-site
Wifi
Paid internet
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
On-demand films
Show more
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, Chinese, Indonesian, Japanese and 1 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
222Restaurantswithin 0.5 km
32Attractionswithin 0.5 km
7146Reviews100Q+A100Room tips
Traveller rating
  • 5,350
  • 1,229
  • 320
  • 135
  • 112
Time of year
Traveller type
Language
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  • English
Popular mentions
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Most Recent
Juan wrote a review Sep 2022
1 contribution
I visited the aqua restaurant and met this beautiful Caribbean server Ranelle. she was so attentive and have the most beautiful smile. we’ve talked and I learned so much about the other mandarin she works for in canoouan . She changed my mind about this place . If you ever visit the aqua restaurant look for her before she leaves in November.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear SAVYTRAVELER_57975 I am delighted to receive your glowing praise on Ranelle which I look forward to share with her. Thank you for your charming post and we hope to see you again soon! Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amrikharnam wrote a review Sep 2022
Kuala Lumpur, Malaysia3 contributions3 helpful votes
I couldn’t be more blessed to meet a more beautiful person as Ranelle. She has an aura of happiness that infects you. Not five stars but 6 stars. Ranelle is a server in Aqua Bar and she changed my mind completely about this location. Please ask for this beautiful lady when you arrive
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded yesterday
Dear amrikharnam Ranelle is elated to receive your lavish praise on this occasion! Thank you very much for your patronage towards our hotel and we hope to see you again soon. Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Martin Chong wrote a review Sep 2022
Kuala Lumpur, Malaysia740 contributions90 helpful votes
+1
I had the opportunity to return to this hotel in the heart of Kuala Lumpur and have experienced that service have only improved after pandemic. Despite not having done major renovations, since a few years ago, the hotel is kept in a fantastic way, well-maintained, clean, But what truly makes an incredible difference is the passion of its teams. Every employee I have crossed has been courteous, gentle, and extremely professional. Many of them have even exceeded my expectations and gone a step beyond! I truly felt at home and look forward to coming back very soon. I highly commend the team at the club lounge on 24th, and the one at the Mandarin Grill Restaurant.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 4 days ago
Dear TheEternalT0urist I am most proud to receive your compliments on our hotel and commendation towards our team at our Club Lounge and Mandarin Grill which i look forward to share with our colleagues. It is a glowing endorsement of our dedication and commitment towards our valued guests and we are thrilled to know that we have achieved our mission on this occasion. We greatly appreciate your loyal support towards our hotel and hope to see you again soon! Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peggy Tan wrote a review Sep 2022
Singapore, Singapore1 contribution1 helpful vote
Fantastic stay . Everything was smooth starting from check in until check out . The staff is all well trained. Kudoss to all the team and definitely will coming back . Highly recommended for anyone want to stay in the centre of Kuala Lumpur. 🥰🥰
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 6 days ago
Dear Curiosity60599803881 Thank you very much for your recommendation of our hotel and commendation on our superb service. It’s wonderful that you had a fantastic stay and we hope to see you again soon! Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalia F wrote a review Sep 2022
1 contribution1 helpful vote
I so appreciated Mandarin Oriental hotel for the perfect service, excellent reception, beautiful space, cozy rooms and very tasty diverce food! I would like to visit other Mandarin hotels in other countries and cities! All questions from my side were answered. Luxurious place in the centre of city, felt like a princess there!
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Date of stay: September 2022
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 6 days ago
Dear nataliaB6817CZ We are elated to receive your charming description of our hotel which is a wonderful testimony of your outstanding stay with us on this occasion. Thank you very much for your loyal patronage and we look forward to welcoming you back to our luxurious oasis at KLCC! Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dr k wrote a review Sep 2022
Kuala Lumpur, Malaysia2 contributions1 helpful vote
+1
As usual , predictable and not disappointing .. I usually stay here when I have a late night even tho my house is just outskirt of Kuala Lumpur. My granddaughter enjoyed her stay as well . Love the room and the business lounge.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 6 days ago
Dear 944drk It’s a pleasure to know that you had another memorable stay with us and thank you very much for your loyal patronage towards the hotel. Our entire team look forward to welcoming you and your family back for many unforgettable moments at Mandarin Oriental. Cheers Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AjaySagar wrote a review Sep 2022
London, United Kingdom15 contributions5 helpful votes
A beautiful hotel located in a lovely area with a large park behind the hotel. Next to a mall which connected to many more malls and train stations. The staff from the doormen to the management were so helpful and always took time to listen and chat to us. They were always smiling, will miss the people and KL immensely
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear AjaySagar It is our pleasure to hear that you had an enjoyable stay and are impressed with our hotel and service on this occasion. Thank you for sharing your feedback and we look forward to welcoming you back for yet another fantastic stay at Mandarin Oriental. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PF lim wrote a review Sep 2022
2 contributions3 helpful votes
Overall very good hotel & great customer service. The staff especially Firdaus n Simon fr Mosaic Restaurant. And Ain fr Mandarin Grill made great effort to provide us great customer service. Only drawback no covered wheelchair ramp provided from hotel to klcc mall next door. And no safety handrail in the toilets of the 3 bedroom apartment we stayed in. We brought parents both in 80s for staycation for my mum's birthday - henced had some inconvenience there due to the above drawback. Otherwise had a very enjoyable stay.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear phikfong We are delighted to learn of your family’s enjoyable staycation with us. I will share your kind praise towards Firdaus, Simon, Ain and the team which will further inspire them to consistently deliver warm and genuine hospitality to our guests. In addition, we have noted your comments on the wheelchair ramp access and safety handrails in the toilets for review to enhance our guests’ experience. Thank you for choosing to stay with us and we look forward to welcoming your family back for many more joyous occasions at Mandarin Oriental. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vanda S wrote a review Sep 2022
1 contribution1 helpful vote
everything worked perfectly! Nice and gentle personnel in all services!!. excellent rooms with all facilities. everyday cleaning and health kit was a must. fantastic localization! good level of information and attention to the guest. congratulations. I certainly will recommend this great hotel. Success
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Date of stay: September 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: all rooms have great views but you can choose to look at Petronas.. I prefer a less lighting view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear vandas592 We are delighted to note that you enjoyed all aspects of your stay with us and greatly appreciate your recommendation of our hotel. Thank you very much for your loyal support towards our hotel and we look forward to welcoming you back for another exceptional experience at Mandarin Oriental. Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben5252 wrote a review Sep 2022
Singapore, Singapore13 contributions12 helpful votes
Definitely one of the best experience so far! Staff was warm, friendly and well trained. Check in was seamless and the moment I opened the room, I was blown away by the attention to details! Room was posh, well appointed and clean. This is how a 5 star hotel should look like! Modern amenities with a touch of nostalgic to show their history and heritage. Room service is well worth the price! Please try the char kway tiew and MO VIP Club Sandwich while you are there. Buffet breakfast was fantastic with the spread and taste. Restaurant manager Mr. Firdaus was excellent and his attention to details impressed me and my wife. MO has set a new standard and definitely you will see me back there soon. Special thanks to Mr. Firdaus from the restaurant, Ahmad and Daniel from the Front Office.
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Date of stay: September 2022
Value
Rooms
Service
Room Tip: I am sure you will be happy with any rooms!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Christian Tavelli, General Manager at Mandarin Oriental, Kuala Lumpur
Responded 1 week ago
Dear Ben5252 It is heartening to receive your superb post and glowing praise on our hotel’s facilities, F&B and impeccable service. Firdaus, Ahmad and Daniel are thrilled to receive your special recognition on this occasion. We hope to see you soon for another magnificent experience at Mandarin Oriental! Best regards Christian Tavelli General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$145 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental, kuala lumpur hotel kuala lumpur, mandarin kuala lumpur, kuala lumpur mandarin oriental
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
629
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Frequently Asked Questions about Mandarin Oriental, Kuala Lumpur
Which popular attractions are close to Mandarin Oriental, Kuala Lumpur?
Nearby attractions include Petronas Twin Towers (0.2 km), KLCC Park (0.3 km), and Breakout Real Escape Game (0.4 km).
What are some of the property amenities at Mandarin Oriental, Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mandarin Oriental, Kuala Lumpur?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Mandarin Oriental, Kuala Lumpur?
Yes, free parking, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Mandarin Oriental, Kuala Lumpur?
Conveniently located restaurants include Beta KL, The Grand Getaway by Grand Hyatt Kuala Lumpur, and Flock, W Kuala Lumpur.
Are there opportunities to exercise at Mandarin Oriental, Kuala Lumpur?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mandarin Oriental, Kuala Lumpur have airport transportation?
Yes, Mandarin Oriental, Kuala Lumpur offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mandarin Oriental, Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does Mandarin Oriental, Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mandarin Oriental, Kuala Lumpur?
The staff speaks multiple languages, including English, Chinese, Japanese, Indonesian, and Malay.