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Mandarin Oriental, Kuala Lumpur

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Mandarin Oriental, Kuala Lumpur
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4,401 Reviews from our TripAdvisor Community

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Showing 3,639: English reviews
bahrain
Reviewed 2 days ago NEWvia mobile

A hotel which has a direct access to personas twin tower and a big mall is here !! A good lavish 5 star hotel in middle of everything accessible to a series of bars/pubs on walkways and sight seeing locations. A must place to stay on when in malaysia. You will simply love it. The disco at the basement just...

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3Thank infobiz
Isle of Man, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

Stayed here for two nights en-route to Phuket, I don't get the opportunity to review many places that are so good, but the Mandarin Oriental, KL is right up there with the best of them. Firstly, the check in process, on arrival from the airport our bags were taken from the taxi, next seen in our room, just a few...

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2Thank Mannanan
About Hotel's Favourite Review
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mannanan Thank you very much for your glowing endorsement on our Club Lounge’s facilities and colleagues’ impeccable service. I am delighted to read how much you enjoyed yourselves and am most pleased to note that my team took exceptional care of you during your stay with us. We look forward to your return soon! Cheers Frank P Stocek General...

Colombo, Sri Lanka
Reviewed 2 days ago NEW

We had a really good stay at this hotel and will make it our preferred hotel in KL. Food was good. Good restaurant choice. Location is brilliant. Good value for money. Everything worked very well. Staff was attentive and pleasant. Room service great. Laundry was phenomenal.

Review collected in partnership with this hotel
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Thank SheranFernando
Warrington, United Kingdom
Reviewed 2 days ago NEW

Great hotel which is really luxurious. The rooftop infinity pool is amazing, and the Executive Club level at the top of the hotel is fantastic too. The rooms were very nice, and the beds as comfy as I have slept on

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2Thank ggjyates
Reviewed 3 days ago NEW

We stay here 2 Night for event. Nice decoration. The staff very politely, warmfull and wonderful. Awesome view right next to Petronas Tower KLCC. Fantastic swimming pool area with view over one of the last remaining green areas in KL and lots of birds if to bring out your inner twitcher. The foods are delicious. 5 stars for Mandarin Oriental...

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1Thank Razreena R
Reviewed 3 days ago NEWvia mobile

Spent 6 days with family, I have not visited the hotel for over 10 years Generally as good as you can expect across almost every field. We took an apartment and it was cozy and spacious, service was top notch. Speedy and very friendly. Food is very good too (room service). Beds are comfy and showers have great water pressure...

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1Thank Mohammed A
Reviewed 3 days ago NEWvia mobile

Me &my wife stayed in this hotel in August 2016 in twin tower view room. The room quite nice, spacious, and very well furnished. The view of twin tower at night from my room is amazing. Buffett breakfast is very delicious with a large variety. Staff is guest friendly and soft spoken. Hotel is centrally located Overall , AWESOME experience.

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1Thank Pawan K A
Leeds, United Kingdom
Reviewed 3 days ago NEW

The hotel just gets better and better and really enjoy our stays there - mainly due to such wonderful staff at the Pool, Bars and Club Lounge - always caring and very efficient making sure our stay is wonderful. Definitely a great escape from the city to relax by the pool and then when you need shops there are just...

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1Thank Trish M
Reviewed 3 days ago NEWvia mobile

Fantastic hotel right next to Petronas Towers in KL. Service was friendly and responsive throughout. Fantastic swimming pool area with view over one of the last remaining green areas in KL and lots of birds if to bring out your inner twitcher. V handy for all the shopping in Petronas towers. Main downside was the building of several more hi...

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Thank Peter H
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Peter H Thank you for your kind recommendation of our hotel and your compliments on our colleagues’ genuine warm hospitality will truly inspire them to consistently delivery excellent service. My sincere apologies on the noise disturbances from the external construction works and rest assured that we endeavour to mitigate the disturbances as much as we could to ensure our...

Reviewed 4 days ago NEWvia mobile

We stayed at the Mandarin Oriental Kuala Lumpur for three nights to end a three week stay in Malaysia. This stay was intended to be a rare treat. It certainly exceeded our expectations. From the moment we were checked in by Jeanette we were made to feel special. We were on the 26th floor overlooking the Petronas Towers. The view...

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Thank Russell K
Frank S, General Manager at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Russell K Thank you for taking the time to share your fantastic experience on TripAdvisor as well as your recommendation of our hotel on this occasion. I am truly pleased to read that you had a superb end to your trip in Malaysia. Your compliments will inspire our team, especially Jeanette, Watie and Byzid to continue to excel in...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated adjacent to the iconic PETRONAS Twin Towers, Mandarin Oriental, Kuala Lumpur is the city's leading luxury hotel with 643 well appointed rooms, suites and serviced apartments. Delight your senses with an array of cuisines showcased in ten innovative outlets. Escape Kuala Lumpur's urban bustle at The Spa with rejuvenating facials, body treatments and award winning Signature Therapies for a holistic wellbeing. Take a dip at the infinity edge pool overlooking the spectacular city skyline or be mesmerized by the magnificent display of KLCC Lake Symphony Fountain at the Esplanade KLCC. ... more   less 

Additional Information about Mandarin Oriental, Kuala Lumpur

Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $197 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Kuala Lumpur 5*
Number of rooms: 643
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Ctrip TA, Mandarin Oriental and Jetsetter so you can book your Mandarin Oriental, Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Kuala Lumpur
Kuala Lumpur Mandarin Oriental
Hotel Style:
#1 Business Hotel in Kuala Lumpur
#2 Spa Hotel in Kuala Lumpur
#3 Luxury Hotel in Kuala Lumpur
#4 Romantic Hotel in Kuala Lumpur
#6 Family Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Kuala Lumpur staff and other travellers.
29 questions
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Questions? Get answers from Mandarin Oriental, Kuala Lumpur staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“chose a club room”
 of 5 bubbles 107trishm, 16 Feb 2017 | Read review
“Sorry didn't stay only for drinks and nibbles”
 of 5 bubbles 123RayD, 15 Feb 2017 | Read review
“allover good, parkvieu are the best.”
 of 5 bubbles afrassiabd, 14 Feb 2017 | Read review
“Park view rooms are great”
 of 5 bubbles gribbled, 14 Feb 2017 | Read review
“Get a tower view room”
 of 5 bubbles ediruzza, 13 Feb 2017 | Read review
5 of 5