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06/08/2017 07/08/2017
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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$130
    US$131
    US$131
    Traveller (3547)
    Room & Suite (1037)
    Dining (450)
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club” (893 reviews)
    “lemon garden” (217 reviews)
    “arthur's bar” (87 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Offers & Announcements: Stay 3, Pay 2!
    Hotel deals
    Traders Hotel, Kuala Lumpur
    9,725 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,757 reviews
    #4 of 345 hotels in Kuala Lumpur
     
    Grand Hyatt Kuala Lumpur
    2,617 reviews
    #2 of 345 hotels in Kuala Lumpur
     
    The Majestic Hotel Kuala Lumpur
    2,125 reviews
    #7 of 345 hotels in Kuala Lumpur
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,998)
    Traveller rating
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    1 - 5 of 6,028 reviews

    Reviewed 2 days ago

    The room I was allocated was great, clean and modern. My only bad experience was the food not being hot. The staff at The Lemon Garden bent over backwards to remedy and constantly apologised. Staff members Rini, Shafee and Sikin are fabulous embassordors of the...More

    1  Thank bardan988
    Hotel's Favourite
    Reviewed 27 May 2017

    This is a great choice in KL. I arranged an airport pickup and was met promptly at the airport by a very courteous representative. At the hotel I as was escorted from the car to my room where check in was carried out quickly via...More

    6  Thank Julian S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 29 May 2017

    Dear Guest, Thank you for your fabulous review. We are glad to learn that you were happy with the variety of food served for breakfast in Lemon Garden. My staff and I look forward to being of service to you again in the near future....More

    Reviewed 2 days ago via mobile

    Wonderful service delivered by the staffs in Shangri-La. Upmost professionalism. An old classic luxurious hotel. The suite room was huge. Design of the rooms were old but it felt so expensive and luxurious. Rooms were clean including toilets and dining area. Location was convenient. 5-7...More

    Thank Tanya K
    Reviewed 2 days ago

    The Shangri-La was the perfect starting point to our holiday in Malaysia. The hotel is incredibly good value considering its central location around Kuala Lumpur's tourist hotspots. We were on the 24th floor and had a great view of the KL tower. The room was...More

    1  Thank Charlie H
    Reviewed 2 days ago

    What a fantastic hotel. The staff were friendly, professional, courteous and very welcoming. The rooms are large and very comfortable and cleaned to a very high standard. The laundry service were very efficient and very reasonable. The breakfast - had a wide choice of foods...More

    1  Thank Sam M
    Traders Hotel, Kuala Lumpur
    9,725 reviews
    #9 of 345 hotels in Kuala Lumpur
     
    Mandarin Oriental, Kuala Lumpur
    4,757 reviews
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    Grand Hyatt Kuala Lumpur
    2,617 reviews
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    The Majestic Hotel Kuala Lumpur
    2,125 reviews
    #7 of 345 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$135 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Kuala Lumpur
    • #1 Family Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Shangri-La Hotels and Resorts, Agoda, Hotels.com, Ctrip TA, Expedia, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon, HotelQuickly, Evoline ltd and HRS so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3547)
    Room & Suite (1037)
    Dining (450)
    Pool & Beach (174)
    Hotel & Grounds (2016)
    Bathroom (183)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
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    .10 km away
     
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    Crown Regency Serviced Suites
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    .23 km away
     
    Nearby Restaurants
    Lemon Garden at Shangri-La Hotel, Kuala Lumpur
    507 reviews
    .06 km away
    Bombay Palace
    395 reviews
    .21 km away
    Hard Rock Cafe
    991 reviews
    .17 km away
    Shang Palace
    167 reviews
    .09 km away
    Nearby Attractions
    Menara Kuala Lumpur
    6,386 reviews
    .32 km away
    FRIM Canopy Walk
    73 reviews
    .62 km away
    KL Tower Mini Zoo
    59 reviews
    .36 km away
    Malaysia Tourism Centre
    135 reviews
    .30 km away
    Ask a question
    Questions & Answers
    MedinAsia
    18 May 2017|
    Answer Show all 5 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we regret to inform you that we no longer have the view of twin tower. Kindly contact us directly, we will try to assign nice view or high floor. Thank you.
    0
    Votes
    frances522
    11 May 2017|
    Answer Show all 8 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, late check-out is subject to availability. Please be advised that late check out after 2pm up to 6pm will be at half day rate and after 6pm will be on full day charge. Thank you.
    0
    Votes
    Becci-jess
    26 April 2017|
    Answer Show all 4 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, we are delighted that you have selected us as your preferred hotel for your dining venue. Herewith the restaurant options for your consideration: Zipangu - Zipangu provides delightful dining in a zen setting... More
    0
    Votes
    Room Tips
    "Just ask reception on check in for a room of choice."
    Read review
    "The room was large and very clean with fantastic showers."
    Read review
    "All rooms are suitable - group were all happy with all the rooms provided"
    Read review
    "Horizon club room"
    Read review
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