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    Shangri-La Hotel Kuala Lumpur

    11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
    Hotel website
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    01/10/2017 02/10/2017
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    US$129US$164
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    Overview
    • Excellent74%
    • Very good19%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
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    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    5.0 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel Kuala Lumpur
    Special Offer: Every Third Night Free!
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    PARKROYAL Serviced Suites Kuala Lumpur
    1,964 reviews
    #18 of 346 hotels in Kuala Lumpur
     
    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,171)
    There are newer reviews for Shangri-La Hotel Kuala Lumpur
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    2,071 - 2,075 of 6,164 reviews

    Reviewed 25 May 2015 via mobile

    Stayed for 3 nights during the f1 Grand Prix prior to a trip to Thailand. Great location with excellent rooms. Request for flowers in room prior to arrival was fulfilled with very nice bouquet for my partner. Excellent hotel in a very good location -...More

    Thank Ryan S
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 26 May 2015

    Dear Guest, Thank you for choosing to stay with us during your trip to Kuala Lumpur and for your nice review. We are very happy to have been of service to you and look forward to welcoming you back to the hotel soon. Thank you....More

    Reviewed 24 May 2015

    A good choice for a stay in KL. Excellent facilities and efficient friendly staff. We arrived at 8.30am and our driver was waiting at the airport as arranged. After a 50 minute drive we arrived at the hotel and we were taken straight to the...More

    Thank CarSteHolden
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 25 May 2015

    Dear Guest, Thank you for having stayed with us last year during your trip to Malaysia and for rating our facilities as excellent. We are glad to know that you have enjoyed your stay with us. It was a pleasure to have been of service...More

    Reviewed 24 May 2015

    Me and my husband stayed at Shangri La Kuala lampur for 2 nights before heading to Langkawi and then for one more night before leaving Malaysia (we were on our honeymoon). The location is great, it's only 5 minutes walk from the Twin towers, and...More

    Thank Dianashh
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 25 May 2015

    Dear Guest, Thank you for choosing to stay with us during your honeymoon in Malaysia. I am happy to learn from your review that you have enjoyed your stay with us and that you have found our staff friendly. We have taken note of your...More

    Reviewed 23 May 2015

    Excellent service and facilities which I could not fault. Staff were extremely efficient and friendly. Restauarnt selection very good. Quality of food and restaurant staff were very good Graet gym facilities with 24 hour access.More

    Review collected in partnership with shangri-la.com
    Thank bomberjackson
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 25 May 2015

    Dear Guest, Thank you for choosing to stay with us during your recent trip to Kuala Lumpur and for your fantastic review of our hotel. It is wonderful to learn of your great satisfaction while staying with us. I would also like to thank you...More

    Reviewed 23 May 2015

    Best Hotel I was ever in a real full 5 star, fish menu unbelievable, great experience. The service is second to done, treat you like a king. Receptionist quick and very helpful going to mall for local shopping.More

    Thank gazzer2015
    Response from SLKL-GM, General Manager at Shangri-La Hotel Kuala LumpurResponded 25 May 2015

    Dear Guest, Thank you for staying with us during your recent trip to Malaysia. I am delighted to learn from your review that you have enjoyed your stay with us. We are very happy to have been of service to you and look forward to...More

    Impiana KLCC Hotel
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    PARKROYAL Serviced Suites Kuala Lumpur
    1,964 reviews
    #18 of 346 hotels in Kuala Lumpur
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Spa
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Laundry Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$116 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Kuala Lumpur
    • #1 Romantic Hotel in Kuala Lumpur
    • #3 Business Hotel in Kuala Lumpur
    • #3 Spa Hotel in Kuala Lumpur
    • #5 Luxury Hotel in Kuala Lumpur
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 662
    • Reservation Options
    • TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Expedia, Hotels.com, Booking.com, Ctrip TA, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire, Agoda, Evoline ltd and HotelQuickly so you can book your Shangri-La Hotel Kuala Lumpur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • Shangri La Kuala Lumpur ,
    • Shangri La Hotel Kuala Lumpur
    Add Photo Photos
    Traveller (3712)
    Room & Suite (1060)
    Dining (460)
    Pool & Beach (182)
    Hotel & Grounds (2130)
    Bathroom (193)
    Business Centre & Event Rooms (15)
    Family and Play Areas (12)
    Nearby
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    Mandarin Oriental, Kuala Lumpur
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    .66 km away
     
    Impiana KLCC Hotel
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    .56 km away
     
    Nearby Restaurants
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    Hard Rock Cafe
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    Nearby Attractions
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    .32 km away
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    KL Tower Mini Zoo
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    Malaysia Tourism Centre
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    .30 km away
    Ask a question
    Questions & Answers
    16 September 2017|
    AnswerShow all 5 answers
    Response from haroonNV | Reviewed this property |
    In Club Level rooms, it is complimentary.
    1
    Vote
    Gembot34
    29 August 2017|
    AnswerShow all 6 answers
    Response from ShangriLaKLMgmt | Property representative |
    Dear Guest, kindly be informed our outdoor swimming pool's temperature will be based on the weather and as measure now is 29.4C. Should you require further clarifications, please do not hesitate to contact us directly. Thank... More
    1
    Vote
    MedinAsia
    18 May 2017|
    AnswerShow all 5 answers
    Response from Roses_travelgram2016 | Reviewed this property |
    I stayed for 4nights , on the first night I had city views but I noticed the Kuala Lumpur tower is just close by , so I requested to change my room with a view of the Kuala Lumpur tower which was granted. I'm not sure if you... More
    1
    Vote
    Room Tips
    "Choose a Horizon Club room - you get a lot of added extra's."
    Read review
    "1603 is a great room"
    Read review
    "Go for garden view"
    Read review
    "The Junior Suites/Executive Rooms are great value"
    Read review
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