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InterContinental Kuala Lumpur

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InterContinental Kuala Lumpur
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2,398 Reviews from our TripAdvisor Community

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Kuala Lumpur, Malaysia
Reviewed today NEWvia mobile

We had a company event at this hotel & I decided to book one night staycation while another night was through my company. A special shout out to Larry from the front desk who assisted with my check in & check out on both occasions. My check in/out was smooth & he ensured that my requests of non-smoking room &...

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Thank Reena Y
Guildford, United Kingdom
Reviewed today NEW

Last year we used the Intercontinental Hotel as our base whilst travelling around SE Asia, this year we used the hotel twice and they really do get it right! After our first night I was crossing the foyer and a member of the door staff recognised me from last year and addressed me by name adding welcome back. Jason, one...

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Thank mikeandchrisevans253
Reviewed yesterday NEW

Stayed at Intercontinental over the weekend with the family. Everything is near perfection. Club lounge is having a great variety of good and beverages and nicely located with a scenic view. Hotel is also closer to most of the shopping areas and it was very convenient. Highly recommended. .

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Thank Sanji D
Reviewed 4 days ago NEWvia mobile

Warm greetings were offered as we entered the air conditioned, spacious lobby. Our room was not yet ready, so we were provided with drinks and refreshments in the club while waiting. Our room offered city and mountain views, and our Super King bed was comfortable and novel! The room was immaculate, and this level of cleanliness was maintained throughout our...

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1Thank Kenna S
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Kenna S, Thank you for taking the time to write this great review. We read with much delight that you have thoroughly enjoyed your stay with us. Our team is truly encouraged by your compliments from our comfortable room, hotel facilities, dining experience and the warm hospitality. We look forward to having you with us again. Once again thank...

Mumbai (Bombay), India
Reviewed 5 days ago NEW

Stayed at Intercontinental Hotel, Kuala Lumpur for 3 days to attend a conference in the same hotel. I found it to be standard, professional 5 star hotel, just about providing value for money. There were no deficiencies in services\amenities, while there were no extra ordinary points as regards services\amenities which struck me. The hotel is located in downtown area and...

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Helpful?
Thank 198pradeep
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear 198pradeep, We are grateful to receive your valuable feedback shared on TripAdvisor. Thank you for mentioning a few areas that did not meet your expectations, which is important for us to review and seek further improvements to enhance our guest stay experience. We look forward to hosting your stay with us soon and hope it would be a remarkable...

Munich, Germany
Reviewed 5 days ago NEWvia mobile

We had a Perfect stay for a short stopover with more than perfect services and offerings. This was just a short three night stopover for our first Short weekend KL trip. The Welcome reception was friendly, very helpful and creative with a quick payable upgrade offer, all perfect as well as the check out. I could get the membership upgrade,...

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Helpful?
Thank TStiller
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear TStiller, We greatly appreciate the perfect scoring and the wonderful feedback, TStiller . It makes us very happy to read of your overall positive experience and you enjoyed the privileges as an valued member. Hopefully the warm hospitality would bring you back for another stay. Take care and see you soon. Warm regards, Clive Murray General Manager

Perth, Australia
Reviewed 6 days ago NEW

I didn’t expect to fall in love with the Intercontinental Kuala Lumpur but I did. I had been zipping all over the world on business and everything was sort of melding into a blur of cities and countries and hotels. I had barely taken time to stop and think in 10 days. So when I entered the Intercontinental KL I...

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Helpful?
Thank Kevin B
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear Kevin B, We sincerely appreciate the glowing review that you posted on TripAdvisor. It is wonderful to read that you had such a brilliant experience during your recent business trip and that the friendly service, efficient check-in, in room facilities, our signature dining outlets and Club InterContinental experience impressed you. We thank you immensely for your kind recommendations and...

Chicago, Illinois
Reviewed 1 week ago

I was just in KL earlier this month, with some friends, on vacation. RICO was an incredible concierge that knew so much about the city and really made us feel welcome. The Hotel was gorgeous and the rooms were quite large with great views. Our server, JASON, was also excellent! He made us laugh and really enjoy our time in...

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2Thank ChicagoCody
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear ChicagoCody, Thank you for sharing a lovely comment that put a smile on our faces. We are extremely happy to know that our wonderful colleagues such as Rico and Jason delivered services to your satisfaction and that you would stay with us again in the future. We look forward to the pleasure of serving you soon. Warm regards, Clive...

Tehran, Iran
Reviewed 1 week ago

this was our second visit to KL .In the previous trip we took the same hotal but it was named NIKKO HOTEL then.great ambience and amenities,professional staff , excellent breakfast and great location.I strongly recommend it.

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Helpful?
Thank drjzaman
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear drjzaman, Thank you for choosing InterContinental Kuala Lumpur for your recent stay. We are truly elated to learn about your exceptional stay featuring the the ambiance, breakfast, location and the professional service by our colleagues. Thank you once again for recommending us on TripAdvisor, and we hope to see you soon for another pampering retreat. Warm regards, Clive Murray...

Kidderminster, United Kingdom
Reviewed 1 week ago

Just stayed one night but we were very well looked after. It's walking distance to the Petronas Towers etc. as well and we found it quite well located. Breakfast was very good, huge variety and cook to order omelettes and eggs etc.. Room very nice 5 star standard, great service. Only drawback for me was that my wife wanted a...

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Helpful?
Thank ScottRichardsonBrown
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review

Dear ScottRichardsonBrown, Thank you for choosing InterContinental Kuala Lumpur for your recent stay. It is gratifying to know that you and your wife were well taken care of by our team. Besides, we truly appreciate your valuable feedback on improving our cocktail menu. Till your next visit, take care and safe travels. Warm regards Clive Murray General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Serena Brasserie
Serena Brasserie
Cuisines: Asian, Malaysian, International
Tatsu Japanese Cuisine
Tatsu Japanese Cuisine
Cuisines: Japanese, Sushi, Asian
OneSixFive
OneSixFive
Cuisines: International
Things to do
  • Tennis Court
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Babysitting
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 

Additional Information about InterContinental Kuala Lumpur

Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $120 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Reservation Options:
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Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur
Hotel Style:
#7 Business Hotel in Kuala Lumpur
#7 Spa Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Kuala Lumpur staff and other travellers.
23 questions
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Questions? Get answers from InterContinental Kuala Lumpur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend the extra and go for a Club Room”
 of 5 bubbles mikeandchrisevans253, 30 Mar 2017 | Read review
“High floor”
 of 5 bubbles QuyenL_13, 18 Mar 2017 | Read review
“Nice hotel - Food is costly”
 of 5 bubbles Rohu_Vlogs, 16 Mar 2017 | Read review
“Ask for a high floor room in the tower which has views of the Petronas Towers”
 of 5 bubbles PeardropsMc, 15 Mar 2017 | Read review
“If possible, stay in a top floor with access to the 26th. floor Lounge.”
 of 5 bubbles lanu11, 9 Mar 2017 | Read review
5 of 5