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InterContinental Kuala Lumpur

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165 Jalan Ampang, Kuala Lumpur 50450 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$118
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US$118
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Traveller (2497)
360
Panoramas (16)
Room & Suite (850)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Kuala Lumpur
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 673 hotels in Kuala Lumpur
Location
Cleanliness
Service
Value
Travellers' Choice
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Valet parking
Paid private parking on-site
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Happy hour
Kid-friendly buffet
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Housekeeping
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Chinese, German, Indonesian and 3 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
155Restaurantswithin 0.5 km
25Attractionswithin 0.5 km
3672Reviews63Q+A100Room tips
Traveller rating
  • 2,182
  • 1,089
  • 263
  • 78
  • 60
Time of year
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Popular mentions
Adam Rashid wrote a review 25 Sep
Kuala Lumpur, Malaysia10 contributions6 helpful votes
+1
First Of All, This Is My First Time In Intercontinental KL.. The Location Is Great Near Avenue K and KLCC.. Parking Is On The House For Guest.. First Of All, We Booked Club Executive King Room.. We Come at 4 Something, and Miss Our Tea Time But Is Okay... The Check In Was Smooth and Easy For Guest.. Adam The Front Office Is Very Friendly and Welcoming, make Us excited To stay Here.. He Explain Everything to Us.. Thank For That.. Our Room At 2527.. Due To many High Rise Building In KL.. We Can't Compare The View. The Room Is Big, Spacious.. The Bed Is Big, Can Accumulate Up To 4 People In The Room.. Everything In The Room Is Perfect.. The Toilet is Clean and Big.. We have Free Minibar In Club Room, Welcome Note and Cake. At 5 Something We Go For Our Evening Cocktail At Serena Brasserie On The Lobby Floor.. Our Table view is Nice and Great.. The Food is Great, The Drink Is Great. We Been Serve By Saiful Assist Club Lounge, He Is So Welcoming and Great.. We Also Been Greeted By Xiin Wei The Assistant Front Office, She also Is so Welcoming and Great.. The Housekeeping Also Are Fast At Work.. Anything That We Need, They Will Assist Us As Fast As They Could.. Kudos To Them.. Next We Have Our In Room Dining, The Food As Usual Are Great, we Order Non Spicy Char Kway Teow and Kampung Fried Rice.. At First Our Food That Come Is Spicy, Sharul The In Room Dining Person Assist Us To Get Our New Food That Is Non Spicy.. Sharul is So Good and Friendly.. Always At Help To The Guest.. Then Come The Morning Breakfast, This Is Where The Minor Set Back Happen. Firstly We Scan Our My Sejahtera and Are Bring To Our Sit, I tell To my Friend How Bout We Sit At The Evening Cocktail Sit.. Suddenly Azlan one Of The Intern Crew Tell Me, that Area Is Only For Club Room Sit.. FYI OUR ROOM IS AT THE CLUB ROOM WHY WE CANNOT SIT THERE, BECAUSE OF HIS WORD THE MOOD STRAIGHT AWAY CHANGE.. WE REQUEST TO SIT AT THE CLUB AREA. WHEN HE COME AND SEND THE DRINK I TELL HIM THAT WE ALSO STAY AT THE CLUB ROOM, HE REPLY Me, WE NEED TO TELL THE DOOR PERSON WHETHER WE STAY AT CLUB ROOM OR NORMAL ROOM. WHAT? THAT IS THE FIRST, FIRST OF ALL THE DOOR PERSON SHOULD KNOW WHICH FLOOR IS THE CLUB GUEST.. AND THEN WE SHOULD NOT TELL THE DOOR PERSON THAT WE STAY AT THE CLUB ROOM.. AZLAN DID NOT CARE TO APOLOGISE.. WHAT A BUMMER.. THEN While We Are At Our Sit.. We Saw One Indian Manager or Morning F&B Manager Only Care To Serve Forgeiner.. Anyway That Is What A Definition Of Double Standard.. First Azlan The Intern See Us As Like Meh, Not Friendly AT all and The Manager itself Care to Serve Forgeiner.. Pls Improved On this.. Don't judge Your Guest from Their Appearance.. Thanks God, Rosdi Or Rosmi The Club Breakfast staff Apologise on behalf of Azlan Behaviour and Give Us Our Free Tea Time that We Miss.. Rosdi is the best.. Friendly and Great.. Unfortunately we can't take it cause something come up.. Perhaps is future.. :) Location - 🌟🌟🌟🌟🌟 Parking - 🌟🌟🌟🌟🌟 Front Office - 🌟🌟🌟🌟🌟 Room - 🌟🌟🌟🌟🌟 Club Lounge - 🌟🌟🌟🌟🌟 Evening Cocktail - 🌟🌟🌟🌟🌟 Housekeeping - 🌟🌟🌟🌟🌟 In Room Dining - 🌟🌟🌟🌟🌟 Breakfast - 🌟🌟🌟 Overall Experience - 🌟🌟🌟🌟🌟 Will I Come Back? DEFINETELY! Beside The Breakfast Set Back.. Everything Is Nearly Perfect.. Thank You For The Nearly Perfect Experience :)
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Date of stay: September 2021Trip type: Travelled on business
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Berloq S wrote a review Aug 2021
Turtle Islands National Park, Malaysia3 contributions3 helpful votes
The room was fantastic and the amenities really nice. But I expected that from world-class hotel. What I didn’t expect was the overwhelmingly good level of service and the quality of the food. Every single person I encountered in the hotel had a fixation for good service. They made it feel natural though. Harry was particularly kind, and the room service excelled amid all the COVID restrictions. Fantastic food at a very reasonable price.
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Date of stay: August 2021
Location
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Response from InterContinental Kuala Lumpur, Owner at InterContinental Kuala Lumpur
Responded 19 Aug 2021
Dear Mr Humbram Warmest Greeting From InterContinental Hotel Kuala Lumpur. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Stay Safe Sincerely, Simon Soo General Manager
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MiinHway F wrote a review May 2021
Kuala Lumpur, Malaysia94 contributions102 helpful votes
Did a staycation recently at Intercontinental Kuala Lumpur during the period of MCO 3.0 lockdown therefore all hotel activities were closed during this time. Nevertheless, I enjoyed my stay in the premier room (which we were upgraded to) . The room is well appointed and recently refreshed with many modern amenities to cater to a tourist or business traveller’s comfort. The bed is king size and big, wifi is strong, there is a working desk for business travellers. There is also bathtub and rainforest shower in the bathroom. Our package covers afternoon tea and breakfast , it was delivered to our room through room service. The afternoon tea was very good where it is served in a 3 layer box . There were scones , savoury tarts and sweets with tea. We enjoyed ourselves in the comforts of the room. This hotel is 5 mins walk away from KLCC and 3 mins walk from Intermark , therefore there are plenty restaurants you can visit and for shopping. I would like to highlight the excellent service from the concierge, front desk and room service, they greet every time they see a guest.All of them are very cheerful, friendly and always offering help during our stay. The food provided during breakfast was sumptuous , eventhough it is in the room, I felt like I was having buffet breakfast with all the foods and choices given. We also had the room service calling to ask whether we need anything else on top of all the food provided. I really enjoyed my stay at Intercontinental and had no regrets coming eventhough I am not able to use the hotel amenities during MCO. The service itself is good enough to make my stay a delightful and enjoyable one.
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Date of stay: May 2021Trip type: Travelled as a couple
2 Helpful votes
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Aniss Fadilah N wrote a review May 2021
Kuala Lumpur, Malaysia185 contributions74 helpful votes
Booked a package for room stay which includes breakfast and afternoon tea for 2 persons. The room was really spacious and nice but a bit odd on the room layout but it was fine. The bathroom was nice too with shower and bathtub. The breakfast is great with a lot of varieties and choices, they were following SOPs which they served the buffet for us. As for the afternoon tea, it was really lovely and it was quite a lot though. The staff packed the leftovers for us which we were really thankful. We were given a late check out too. Thank you so much for a great experience.
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Date of stay: December 2020
Rooms
Cleanliness
Service
1 Helpful vote
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synicalrules wrote a review Apr 2021
Petaling Jaya, Malaysia241 contributions127 helpful votes
Check-in took awhile because I was waiting behind several couples, but at least the staff realised that and diverted a few to other counters. Check out didn't take as long because it was down to the wire and checked out right before noon. The deluxe king room I was in was plenty spacious for one person, so no complaints there? Slept ok for the most part, probably wasn't really noisy where I was cos the room I stayed in was away from the lifts? The in-room amenities was alright, but I also didn't use everything like the iron and hair dryer. Didn't spend a lot of time in the pool, but the water seemed a little murky/cloudy. Pool time is only limited to 30-minute sessions because of the times we're in, but otherwise not crowded at all LOL If you're an in-house guest, they provide a van shuttle to both KLCC and Pavilion on a first come, first served basis on Saturdays and Sundays. My main complaint about the experience was the only thing the hotel has no control over: the basement parking lot because it's run by a third party.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: Room away from the lifts is pretty quiet?
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1 Helpful vote
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PRICE RANGE
US$92 - US$141 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental kuala lumpur hotel kuala lumpur, kuala lumpur nikko hotel, nikko kuala lumpur
LOCATION
MalaysiaWilayah PersekutuanKuala Lumpur
NUMBER OF ROOMS
473
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Frequently Asked Questions about InterContinental Kuala Lumpur
Which popular attractions are close to InterContinental Kuala Lumpur?
Nearby attractions include Hauntu (0.3 km), Masjid As-Syakirin (0.3 km), and Kun Yam Thong Temple (0.3 km).
What are some of the property amenities at InterContinental Kuala Lumpur?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at InterContinental Kuala Lumpur?
Top room amenities include a minibar, a flat screen TV, and a bidet.
What food & drink options are available at InterContinental Kuala Lumpur?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at InterContinental Kuala Lumpur?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to InterContinental Kuala Lumpur?
Conveniently located restaurants include Sushi Hibiki, Antipodean Tan & Tan, and Fuego at Troika Sky Dining.
Are there opportunities to exercise at InterContinental Kuala Lumpur?
Yes, guests have access to a pool and a fitness centre during their stay.
Does InterContinental Kuala Lumpur have an airport shuttle?
Yes, InterContinental Kuala Lumpur offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at InterContinental Kuala Lumpur?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Kuala Lumpur offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Kuala Lumpur?
The staff speaks multiple languages, including English, German, Chinese, Japanese, Indonesian, Malay, and Tamil.