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28/01/2018 29/01/2018
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    The Westin Kuala Lumpur

    The Westin Kuala Lumpur Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
    011 60 3-2731 8333
    Hotel website
    Lowest prices for your stay
    28/01/2018 29/01/2018
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    SAVE US$78
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    Traveller (1410)
    Room & Suite (741)
    Dining (204)
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “heavenly bed” (145 reviews)
    “prego” (101 reviews)
    “bukit bintang” (229 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,671)
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    11 - 15 of 2,405 reviews

    Reviewed 2 weeks ago via mobile

    I stayed there 3 years back and was looking forward to going back but the standard has dropped since. The good thing about place remains the location and the relative quality as compared to some neighboring hotels (which come at cheaper rates) We had some...More

    1  Thank Roshan R
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

    Greetings Roshan R We are very sorry for the less than satisfactory experience, which is totally unacceptable. All of the challenges were shared with the team and corrective actions have been taken to ensure no recurrence. We understand your perception about the hotel is tarnished...More

    Reviewed 2 weeks ago via mobile

    Stay 2 nights for my birthday at 1 bedroom residence. Room great as expected. Spacious, cozy and we feel welcomed with surprise set up. We ordered lots of room service and food very delicious especially ravioli. Definitely will come again!More

    Thank Salizawati S
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

    Greetings Salizawati S Thank you very much for the wonderful feedback - very happy to hear all of you had a great stay. My team and I look forward to welcoming you back to celebrate many more occasions with you. be well Ko van den...More

    Reviewed 2 weeks ago via mobile

    Have stayed in this hotel a few times for bissness purpose and with family as well. Clean and full of comfort. Pleasant front desk service. Facilities were all well maintained. Very ideal for families with young children. Excellent for family stay.

    Thank Puvaneswari M
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

    Greetings Puvaneswari M Thank you for your trust, loyalty and support - delighted to hear we have once again lived up to your expectations. See you again soon be well Ko van den Hil General Manager

    Reviewed 2 weeks ago via mobile

    Rooms have a good size, very functional and comfortable (e.g. really liked iPhone charger in the clock at the side of the bed). I got a room with view over Pavilion shopping mall with KL Tower in the background. Central location 5-10min away from Changat/Jalan...More

    Thank kazardan
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

    Greetings Kazardan Thank you for staying with us and your time in reviewing our hotel - happy to hear you had an enjoyable stay. Please come back again whenever you return to Kuala Lumpur be well Ko van den Hil General Manager

    Reviewed 2 weeks ago via mobile

    We checked in over the weekend hoping to have a simple getaway but the experience we had was overwhelming. The services & information given by Mr Darmen was excellent! He really knows how to communicate and patiently replies to all our needs. He is an...More

    Thank Jun Ko K
    Response from Ko V, General Manager at The Westin Kuala LumpurResponded 2 weeks ago

    Greetings Jun Ko K Thank you very much for the fantastic feedback - extremely delighted to hear Darmen provided personal and instinctive experiences. I am very happy to share your compliment with him. Look forward to your return soon be well Ko van den Hil...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Airport Transportation
    • Dry Cleaning
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$121 - US$219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Business Hotel in Kuala Lumpur
    • #18 Family Hotel in Kuala Lumpur
    • #24 Luxury Hotel in Kuala Lumpur
    • #24 Romantic Hotel in Kuala Lumpur
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 443
    • Reservation Options
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    • Location
    • Malaysia >
    • Wilayah Persekutuan >
    • Kuala Lumpur
    • Also Known As
    • The Westin Kuala Lumpur Hotel Kuala Lumpur ,
    • Westin Kuala Lumpur ,
    • Kuala Lumpur Westin
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    Traveller (1410)
    Room & Suite (741)
    Dining (204)
    Pool & Beach (72)
    Hotel & Grounds (740)
    Bathroom (138)
    Business Centre & Event Rooms (37)
    Family and Play Areas (11)
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    Ask a question
    Questions & Answers
    Muzammil Ahamed S
    5 January 2018|
    AnswerShow all 3 answers
    Response from kyh86 | Reviewed this property |
    No free pick up and send service but they offer a hotel chauffeured service for a price that is much more expensive than normal cab fare. In Msia there is also Uber or better , GRAB , car service that is very reliable... More
    Tomy T
    6 October 2017|
    AnswerShow all 2 answers
    Response from tunkuharun | Reviewed this property |
    Hi Tomy, they used a small playground for kids by the pool. Not sure whether it is still there. I would suggest you to contact Westin KL for full details. Thank you.
    Room Tips
    "Higher floor and facing the city to have a good view."
    Read review
    Read review
    "Ask for high floor"
    Read review
    "City view @ facing Pavilion is the best view. you can view the KL tower. Room 1915"
    Read review
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