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Royale Chulan Bukit Bintang

CancelonUS$42*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$84*
US$42*
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Royale Chulan Bukit Bintang
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1,085 Reviews from our TripAdvisor Community

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Showing 925: English reviews
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London, United Kingdom
Reviewed 1 week ago

While it is true that the Royal Bintang has seen better days, we found the staff to be friendly and the rooms clean. Breakfast was plentiful and good. The location of this hotel is a major plus. We would stay again.

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Helpful?
1Thank _cmstrobridge
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear by _cmstrobridge, Greetings from Royale Chulan Bukit Bintang! Thank you for your positive post. I am truly happy to hear that we met your expectations and look forward to see you again when your travels bring you back to Kuala Lumpur! Yours sincerely, Mashor Din General Manager

London
Reviewed 2 weeks ago

Hotel location is very good, close to many shopping malls, like low yat plaza, Lot 10, or time square, all within 10 mins walking distance. Also very close to Jalan imbi which is popular among tourists for its street food stalls. 7/11 and various other convenience stores are just adjacent to the hotel along with many local eateries where locals...

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Helpful?
Thank Ash K
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Ash K, Greetings from Royale Chulan Bukit Bintang! Thank you for providing us with your valuable feedback and overall ambiance. We regret that you may have felt inconvenienced you during your stay due to our shortcomings. Your feedback has helped us tremendously for improvement. We look forward to welcoming you back on your next visit to Kuala Lumpur. Thank...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

The place to be in KL.. in the centre of the city.. breakfast is beyond expectation. People at reception answer to all queries, specially Linda.. We can walk around the city easily. You can get a variety of food right outside the hotel.

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Helpful?
Thank A TripAdvisor Member
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Sir/Madam, Greetings from Royale Chulan Bukit Bintang! It is rewarding to receive such a positive post on our colleagues’ warm hospitality and in particular our Front Office service. Our colleagues would be thrilled to hear of your praise. Thank you for your patronage. Yours sincerely, Mashor Din General Manager

Kochi (Cochin), India
Reviewed 2 weeks ago via mobile

Nice place in an ideal location. Rooms are clean and the service is more good. Bathroom need to be improve more and more. Restaurant service is good but you need to include some Indian or continental dishes in breakfast other than breads.

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Helpful?
Thank Midhun_Kochi
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Midhun_Kochi, Greetings from Royale Chulan Bukit Bintang! It was our pleasure to have you as our guest and we are delighted that you have enjoyed your stay with us. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again on your next trip to Kuala Lumpur! Yours sincerely, Mashor Din...

Reviewed 3 weeks ago via mobile

We stayed in the hotel for six days. Breakfast was good and could be taken even beyond the official breakfast time at 10:30. Rooms are good enough for the requested room fee. But most great to us was the friendliness and support of the staffs and here especially the one we got by Ms. Leonora Lynda Moe. Her hospitality during...

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Helpful?
Thank Gerard M
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Gerard M, Greetings from The Royale Bintang Kuala Lumpur! It is rewarding to receive such a positive post on our colleagues’ warm hospitality and in particular our Front Office service. Our colleagues would be thrilled to hear of your praise. We thank you for recognizing our effort in creating memorable hotel experiences and look forward to welcoming you again...

Reviewed 3 weeks ago

My main reason to stay was that the hotel is the pick up point of the bus to Legoland. This is more enough hotel to stay overnight and as we were leaving the hotel at 7 in the morning and back again late in the night for the first day. We asked the reception for takeaway breakfast and it was...

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Helpful?
Thank agus m
RoyaleChulanBB, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Agus m, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word...

Port Louis, Mauritius
Reviewed 11 April 2017

Very good location, almost in the heart of the city.My stay there has been a wonderful one. Room ok, room service good. Enjoyed the food served there. I highly recommend this hotel to everyone.Personnel very helpful and friendly.

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Helpful?
Thank rehadg
theroyalebintangkl, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear rehadg, Greetings from The Royale Bintang Kuala Lumpur! First of all, thank you for choosing The Royale Bintang Kuala Lumpur as your choice hotel to host your stay here in Malaysia. We hope that our hospitality extended to your good self during your trip here has been of utmost pleasant and satisfactory. We truly appreciate your kind word on...

Reviewed 9 April 2017 via mobile

My title says it all! This hotel has a very good location and that's it. Everything else is terrible, I stayed 1 night visiting a friend who was passing through KL and decided to stay a night. Well here are my problems and I did not bother to complain because I was just staying 1 night. - Check in staff...

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Helpful?
2Thank Edwin A
theroyalebintangkl, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Edwin A, Greetings from The Royale Bintang Kuala Lumpur! Thank you for taking time out of your busy schedule to write a review on us. We welcome all feedback and comments as they are tools to further assist us to improve ourselves hence you can be rest assured, your review/comments are taken very seriously. I apologise for the less-than-satisfied...

Hannut, Belgium
Reviewed 6 April 2017

Very noisy neighbourhood although centrally located. Size of room is ok, but totally up for renovation. In the corridor doors look not clean, just as the walls. The cleaning was a minimum. Breakfast was exactly the same during 17 days and actually not very great standard. Overall not a very big experience!!

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Helpful?
1Thank belgiumtraveller2013
theroyalebintangkl, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear belgiumtraveller2013, Greetings from The Royale Bintang Kuala Lumpur! Thank you for staying with us. We would like to thank you for pointing out the areas that requires our attention for improvement. The inconvenience caused is sincerely regretted. We always strive to provide the best service and your feedback will certainly help us to improve. We look forward to welcoming...

Reviewed 1 April 2017 via mobile

This is without a doubt the worst hotel I have ever been to. When we arrived the staff were incredibly rude giving us no information about breakfast or the pool. We had a requested a non-smoking room and were given a smoking room. The wallpaper was falling off the walls and the whole corridor was stinking of smoke. Our room...

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Helpful?
1Thank Stephanie G
theroyalebintangkl, Public Relations Manager at Royale Chulan Bukit Bintang, responded to this review

Dear Stephanie G, Greetings from The Royale Bintang Kuala Lumpur! Thank you for providing us with your valuable feedback and overall ambiance. We regret that some of these factors had inconvenienced you during your stay. We appreciate your observation and concern, both on our facilities as well as service level. We have taken note of your views and will take...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Royale Chulan Bukit Bintang (formerly known as The Royale Bintang Kuala Lumpur is located in the heart of Kuala Lumpur’s Golden Triangle. Our location is within a short walking distance of the monorail stations and major shopping centers including Sg. Wang Plaza, Times Square, Lot 10, Starhill Gallery, Pavilion and the entertainment hub along the famous Bintang Walk. With a choice of Superior or Deluxe rooms, Executive Suites and The Royale Suite, each guest room has individually controlled air conditioning, telephone with voicemail, hairdryer, remote controlled TV with BBC cable services, coffee and tea making facilities, personal safe as well as broadband internet access to our Club floors. The hotel’s Executive Floors consist of the Royale Club rooms, Deluxe Club rooms, Executive Suites and Royale Suite. Privileges include continental breakfast, evening refreshments and all-day coffee and tea served at The Royale Club Lounge. ... more   less 

Additional Information about Royale Chulan Bukit Bintang

Address: 17-21 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia (Formerly The Royale Bintang Kuala Lumpur)
Region: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Price Range: $68 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royale Chulan Bukit Bintang 4*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Bintang Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Hotel Style:
#42 Spa Hotel in Kuala Lumpur
#74 Luxury Hotel in Kuala Lumpur
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Questions & Answers

Here's what travellers have asked, with answers from Royale Chulan Bukit Bintang staff and other travellers.
16 questions
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Questions? Get answers from Royale Chulan Bukit Bintang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
_cmstrobridge, 17 May 2017 | Read review
“Very peaceful and serene surrounding”
rehadg, 10 Apr 2017 | Read review
“High floor away from traffice noise is the way to go...”
waynef740, 7 Mar 2017 | Read review
“STAY AWAy from rooms facing the main street, pick a room by the pool”
MrMu2, 27 Feb 2017 | Read review
“This hotel has luxuriously big bed to sleep on. With the construction focusing on the other side of area, all rooms are quiet.”
Clueless279, 6 Feb 2017 | Read review
5 of 5
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US$42* /night
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Prices are for 1 room, 2 adults
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